Business Systems Analyst- AR

As a Business Systems Analyst at Adtalem Global Education, your primary responsibilities include delivering business intelligence insights, enhancing business systems, collaborating with stakeholders on analytics projects, creating project/update reports and dashboards, performing compliance checks, and leading User Acceptance Testing (UAT) processes. Your expertise will be vital in ensuring that our systems continuously support the educational mission of Adtalem and its institutions.

To apply for the Business Systems Analyst position at Adtalem Global Education, candidates should possess a Bachelor's Degree in Technology, Business, Analytics, or a related field. Additionally, experience with systems like Banner, SQL query understanding, and proficiency in analytical tools such as Excel and Power BI will enhance your application. Excellent communication skills and a detail-oriented nature are also crucial for success in this role.

Experience in working with financial aid systems, such as Banner, ProSAM, or PowerFaids, is highly advantageous for a Business Systems Analyst at Adtalem Global Education. Moreover, prior experience in various Information Technology environments, technical skills with SQL and Unix/Linux, and familiarity with Business Process Management methodologies will further bolster your capability to thrive in this role.

Adtalem Global Education fosters a culture of collaboration and creativity, where Business Systems Analysts leverage team synergy to effectively navigate challenges and drive improvements in business systems and processes. Regular stakeholder meetings, joint project initiatives, and open communication lines allow analysts to work closely with colleagues across IT/Product Development and institutional partners to ensure alignment and collective progress.

Candidates for the Business Systems Analyst position at Adtalem Global Education can expect a flexible work environment that supports hybrid or remote work options. This setup recognizes the importance of work-life balance while enabling you to contribute dynamically to the company’s mission of empowering students and shaping the future of education. The hybrid model typically includes working in the office from Monday to Thursday and remotely on Fridays.

When discussing your problem-solving approach in an interview for the Business Systems Analyst role, emphasize your methodical process. Begin by identifying the root cause of the issue through data analysis. Describe how you gather requirements from stakeholders, explore potential solutions, and assess impacts. Highlight a specific example where your analytical abilities led to a successful resolution, underlining the importance of collaboration and communication throughout your process.

In responding to this question, emphasize your ability to assess urgency and importance. Discuss how you use project management tools to prioritize tasks based on deadlines, stakeholder needs, and overall project goals. Sharing past experiences of balancing multiple projects while meeting tight deadlines will strengthen your answer, showcasing your organizational skills and adaptability.

When asked about your experiences with reports or dashboards, detail your familiarity with tools like Excel and Power BI. Discuss specific projects where you developed dashboards to present business intelligence insights, including metrics tracked, the audience targeted, and how the reports influenced decision-making. Highlight your analytical skills and attention to detail that ensure clarity and effectiveness in your reporting.

Address this by illustrating your openness to feedback and iterative improvement. Emphasize your proactive communication style, mentioning how you regularly seek feedback throughout a project's lifecycle. Share an example where feedback significantly improved your deliverables, highlighting your adaptability and commitment to stakeholder satisfaction as a crucial aspect of your role.

In answering this question, outline a specific challenging project that relates to the responsibilities of a Business Systems Analyst. Detail the difficulties you faced—such as tight deadlines or conflicting stakeholder needs—and describe your problem-solving methods, collaboration efforts, and results achieved. This creates a narrative that showcases your skills, determination, and growth as a professional.

Mention the tools you are familiar with, such as Excel, Power BI, SQL, and any specific database technologies you have used. Explain why you prefer these tools, such as their functionality, ease of use, or how they meet the specific requirements of your projects. This demonstrates not only your technical skills but also your understanding of what tools can best serve sponsors and your decision-making process.

Discuss your familiarity with relevant compliance requirements and how you incorporate them into your processes. Describe how regular checks, documentation, and collaboration with compliance teams at Adtalem Global Education help ensure that your work adheres to necessary regulations. This shows your commitment to integrity and organizational accountability.

Explain that effective communication begins with understanding your stakeholders and their needs. Discuss techniques like regular updates via meetings or email, creating succinct project status reports, and tailoring your communication style to different audiences. Share experiences that highlight how your communication methods resulted in successful project outcomes to back up your claims.

When discussing solution design, convey that you prioritize understanding the business context behind requests. Describe your process of gathering requirements through stakeholder interviews, analyzing current processes, and conducting needs assessments. Share how you translate these insights into actionable design specifications that guide the development of effective and efficient systems.

Elucidate your role in UAT by explaining how you plan, execute, and document testing processes. Highlight specific scenarios where you engaged stakeholders to validate that solutions meet their expectations. Stress the importance of open communication during UAT, and illustrate how your thorough testing procedures ensure that systems are robust and comply with design specifications.