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Systems Engineer

Company Description

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
 

Job Description

The position is responsible for the implementation, maintenance, performance tuning, and capacity management for all organizational systems as directed by management and senior staff. This position will provide 2nd level support and mentoring for Associate Systems Engineers and support staff.
 

  • Designs, installs, configure supports, optimize and administer server and/or network systems and applications.
  • Analyzes project needs/requirements and recommends solutions to enable enterprise integration.
  • Develops and implements systems and/or network standards, processes, and security.
  • Communicates with vendors to obtain configurations and best practice recommendations.
  • Troubleshoots and resolves help desk tickets as assigned.
  • Shares on-call responsibilities for after hours support, as required.
  • Attends vendor training/conferences and presentations for continuing skills development.
  • Trains and mentors team members and other Adtalem Global Education technical resources as necessary.
  • Ellucian Banner with SSB module and Banner Admin Pages expertise preferred.
  • Supports full-stack development efforts - SQL Developer, GCP, and firebase databases preferred.
  • Administers and coordinates client release upgrades for Financial Aid applications- ProSAM expertise preferred.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Occasional travel to a variety of Adtalem Global Education locations.

Qualifications

  • Bachelor's Degree in Computer Science or related field.
  • Three (3) plus years of progressive relevant industry experience.
  • Ability to interact professionally with a variety of institutions.
  • Excellent written and verbal communication skills.
  • Ability to work independently and within a team.
  • Desire to grow knowledge and skill set through on-the-job training, formal classroom training, and independent research.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $74,064.94 and $130,001.91. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

 

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

    For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

    You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

 

 

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

 

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CEO of Adtalem Global Education
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Stephen Beard
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Average salary estimate

$102032.5 / YEARLY (est.)
min
max
$74064K
$130001K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer, Adtalem Global Education

Are you ready to take your career to the next level as a Systems Engineer with Adtalem Global Education in Columbia, MD? Join our vibrant team where you’ll be instrumental in managing and enhancing our organizational systems. In this role, you will dive into tasks like the implementation, maintenance, and performance tuning of critical systems, ensuring everything runs smoothly and efficiently. You’ll be a crucial support person for our Associate Systems Engineers, guiding them while you tackle exciting challenges in server and network administration. We’re looking for someone who’s not only technically proficient but also thrives in collaborative environments, sharing on-call responsibilities and tackling help desk tickets with a proactive mindset. Your expertise in Ellucian Banner with SSB module, SQL Developer, and GCP will be highly valued as you help develop and implement standards for system security and integration. With a focus on continuous learning, you’ll participate in vendor training and mentor team members. If you’re passionate about growing your skills and making a real impact in the world of education, this is the perfect opportunity for you. At Adtalem, we celebrate diverse backgrounds and experiences, and we’re excited to welcome you into our innovative community. Come make a difference with us and help shape the future of healthcare education!

Frequently Asked Questions (FAQs) for Systems Engineer Role at Adtalem Global Education
What are the main responsibilities of a Systems Engineer at Adtalem Global Education?

As a Systems Engineer at Adtalem Global Education, you will be responsible for implementing, maintaining, and optimizing organizational systems as specified by management. This includes providing top-notch 2nd level support, managing server and network applications, and recommending solutions for enterprise integration. You’ll also analyze project requirements, develop system standards, and troubleshoot tickets while mentoring junior staff.

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What qualifications are needed for the Systems Engineer role at Adtalem?

To succeed as a Systems Engineer at Adtalem Global Education, you should possess a Bachelor's Degree in Computer Science or a related field, along with at least three years of relevant industry experience. Good communication skills, both written and verbal, are essential, and a proactive approach to teamwork and independent work will greatly benefit your role at Adtalem.

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Is experience with Ellucian Banner necessary for the Systems Engineer position at Adtalem?

While direct expertise in Ellucian Banner with SSB modules is preferred for the Systems Engineer position at Adtalem Global Education, it's not an absolute requirement. A willingness to learn and adapt to the systems in place, along with a background in similar technologies, can help you thrive in this role.

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What benefits does Adtalem Global Education offer to Systems Engineers?

Adtalem Global Education provides a comprehensive benefits package to Systems Engineers, including health, dental, and vision insurance, as well as a 401k retirement program with a generous employer match. Additional perks include flexible time off, 12 paid holidays each year, and opportunities for professional development.

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How does the Systems Engineer role contribute to Adtalem’s mission?

The role of Systems Engineer at Adtalem Global Education is crucial for enhancing the technological framework that supports its educational mission. By ensuring optimal system performance and integration, you directly contribute to creating an environment that empowers students and faculty, thereby impacting public health and well-being positively.

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Common Interview Questions for Systems Engineer
Can you describe your experience with systems administration?

When answering this question, focus on specific systems you’ve managed, detailing the types of configurations and optimizations you've performed. Talk about the challenges you've faced and how you overcame them, as well as any relevant training you've undertaken to enhance your skills in this area.

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How do you approach troubleshooting help desk tickets?

Emphasize your systematic approach to troubleshooting. Explain how you prioritize issues based on impact, the tools you use for diagnostics, and how you ensure effective communication with those who reported the issues to keep them informed during the resolution process.

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Describe a project where you implemented network standards.

In your response, highlight the specific standards you established, why they were necessary, and the positive outcomes from their implementation. Be sure to note the collaborative aspects of your project, such as working with other engineers or departments.

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What tools and technologies do you prefer for performance tuning?

Discuss the specific tools you've utilized for performance tuning, such as monitoring systems, benchmarking tools, and any programming or scripting you might have done to optimize performance. Provide concrete examples of how these tools made a significant difference in your previous roles.

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How would you handle conflicting priorities?

To tackle this question, share a situation where you successfully managed conflicting priorities. Discuss how you communicated with stakeholders, set expectations, and ensured that all tasks were completed efficiently without compromising quality.

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What is your approach to continuous learning in the tech field?

Convey your commitment to professional development by mentioning specific courses, certifications, or conferences you've attended. Explain how you integrate new knowledge into your work and why staying updated in the tech field is essential to you.

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How do you ensure your systems are secure?

Detail your strategies for maintaining system security, such as regular updates, security audits, and employee training on best practices. Discuss any specific security frameworks or protocols you’ve used in previous roles.

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What experience do you have with SQL and database administration?

Outline your experience with SQL and any specific databases you've worked with. Talk about your responsibilities, such as writing complex queries, performing data analysis, and managing database security.

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Can you explain how you would mentor a junior engineer?

Share your philosophy on mentorship, including how you share knowledge, provide feedback, and encourage junior engineers to develop their skills. Give examples of mentoring experiences and their outcomes.

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What is your experience with system upgrades and releases?

Explain your role in planning and executing system upgrades in past experiences. Discuss the preparation, communication, and post-upgrade evaluations that you performed, emphasizing the importance of smooth transitions and minimal downtime.

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We provide global access to knowledge that transforms lives and enables careers. Adtalem Global Education is focused on a path to become the leading provider of professional talent to the healthcare industry. We are committed to serving student...

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Full-time, on-site
DATE POSTED
December 12, 2024

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