Quality Assurance Analyst I

The Quality Assurance (QA) Analyst I will conduct testing on software, web applications, and other technical products to identify and resolve bugs, defects, and other potential issues. This position will partner with business users, managers, business analysts, programmers, and other stakeholders to develop and coordinate comprehensive test plans that will help to ensure the accuracy, stability, and quality of internal software systems and external web applications, performing a thorough analysis of test failures to identify trends and, ultimately, the root cause of defects.

About AHS:

Advanced Health Services, LLC (AHS), a wholly-owned subsidiary of Delta Dental of Idaho, is an Idaho-based company providing information technology services and support for organizations in the healthcare industry. Here you'll use your technology skills to help improve the oral health of our community.

AHS offers the following services:

• SaaS offerings in the healthcare space
• Business intelligence and data analytics
• Cybersecurity program development and management
• IT network and help desk management

We have a flexible, forward-thinking culture with trust at its heart. What does that mean? Our working model provides employees opportunities for brainstorming, team building, and co-creating balanced with options to work from home. We understand that personal preferences, work contexts, and key tasks all impact where team members feel most energized, whether at home or in the office. Join our team committed to making a difference in people's lives while working in an environment full of challenge, collaboration, flexibility, and industry-leading growth potential.

If you're excited about the potential of technology to transform the industry and collaborate with diverse and passionate people to deliver extraordinary experiences for our customers, we encourage you to apply for this opportunity to join our team.

Essential Functions:

• Develop and execute testing plans to ensure that software meets established quality standards related to the system and application functionality.
• Prepares data sets to test logic, error handling, and system workflows.
• Interact with internal business “customers” (e.g. stakeholders, QA team, and programmers) to understand business requirements and use cases.
• Coordinate test execution with end users/testers.
• Perform a thorough analysis of test failures to identify trends, and the root cause of defects.
• Interact with programmers to review test results.
• Provide feedback on proposed system changes based on test results and/or end-user feedback.
• Proactively and routinely inform IT Management and co-workers of testing results and status
• Provide guidance to IT project team on whether or not a release is ready for deployment to the production environment.
• Demonstrate a commitment to the organization’s vision, mission, values, code of ethics, and compliance/security standards.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of software and web application testing, including developing and executing test plans, designing and manipulating test data, validating stored jobs, and error replication.
• Familiarity with multi-tiered, object-oriented applications a plus. Our environment includes the following technologies:
• VB.net, ASP.net and C#
• SQL Server 2008
• Crystal Reports 10
• JIRA
• DevExpress (user interface controls)
• AutomatedQA TestComplete7 (test automation software)
• Sitting/Standing (alternatively) continuously
• Keyboard Use/Repetitive Hand motion continuously
• Skill/ability related to comprehension, organization, reasoning/decision-making, and communication appropriate to position/level

• Excellent organizational skills and attention to detail.
• Ability to create test plans and cases from specifications or verbal communications.
• Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

PHYSICAL AND MENTAL REQUIREMENTS

• Sitting/Standing (alternatively) continuously
• Keyboard Use/Repetitive Hand motion continuously
• Skill/ability related to comprehension, organization, reasoning/decision-making, and communication appropriate to position/level

Advanced Health Services offers a competitive benefits plan including:

• Medical, dental, and vision
• 401K with up to 6% company contribution
• Generous PTO and up to 9 paid holidays
• Community Service Time
• Flexible schedule and 1/2 day Fridays
• Tuition and continuing education reimbursement
• Casual dress code
• ...and more!

OUR CULTURE

AHS seeks to provide a positive workplace where employees are treated with respect and all are accountable for living our values and Code of Ethics while empowered to help the organization succeed in achieving its mission and vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Individuals that may need assistance with the applicant or interview process may contact human resources at jobs@ahsid.net or by phone: 208-488-7741.