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Financial Case Manager

Overview:

 

We're looking for a passionate full-time Financial Case Manager,

Come join our recovery team in Palmer Lake, CO!

Monday - Friday 8:30am - 5:00pm (Not a Remote Position)

 

Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.

 

With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care.

 

Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men and women live healthy, happy lives without the burden of substance abuse or mental illness.

Responsibilities:

The Financial Case Manager is responsible for a multifaceted role, providing comprehensive support to clients. They ensure compliance with State and Federal guidelines, conduct weekly discharge needs assessments, and develop individualized aftercare plans, including making appointments for ongoing care and coordinating continued care needs with referents and payors. This role involves collaborating with the treatment team to align aftercare plans and assisting clients with employer and legal concerns. Additionally, the Financial Case Manager works closely with Facility Leadership to offer timely financial assistance, addressing insurance inquiries and collecting Copays/Deductibles as per Admission Department directives for each admission.

 

Works effectively with the facility leadership team to ensure success of the facility by completing the following:


Core Job Duties:
1. Maintain open communication and collaboration with the multidisciplinary treatment team to address
aftercare and discharge planning needs.
2. Develop individualized aftercare appointments by collaborating with patients.
3. Ensure follow-up appointments are made within 7 days of discharge from our facility with a behavioral
health provider.
4. If a patient is on MAT, be sure the patient has an appointment with a MAT provider after discharge.
5. Coordinate directly with referents and payors to ensure continued care needs are met.
6. Collect Co-pays, Deductibles, and private pay fees within 24 hours of the client's admission.
7. Assist patients in staying focused on their treatment by addressing employer and legal needs.
8. Conduct weekly discharge needs assessments and develop individualized aftercare plans.
9. Be able to assist in validating patients' benefits and financial responsibility using online applications such as
InstaMed, Navient, and Availity, or other relevant applications.
10. Follow the outlined procedures for the "Collection of Patient Responsibility."
11. Demonstrate a thorough knowledge and understanding of collection policies and procedures, specifically
related to Co-pays, Insurance Deductibles, setting up payment plans, and upfront private pay payments for
patients.
12. Assist client with COBRA election while obtaining confirmation of payment.
13. Collaborate with the Admission Team to find solutions and collect owed funds.
14. Ensure clients sign the “Coordination of Benefits”, “Authorized Claims Representative”, “Payment
Plan/Agreement”, “Financial Checklist”, other necessary consents, and complete the first CMDP within 72
hours of admission.
15. Facilitate the completion of an "Advance Repayment Agreement" for any uncollectable Co-pays or
Deductibles.

 

What we offer:

  • Starting pay $23/hr, based on experience.
  • Free Teladoc access and visits to employee! 
  • Benefits begin on the 1st day of the month following date of hire.
  • Matching HSA - up to $1500/yr contribution from the company to your HSA
  • 401(k), medical, dental, vision, and generous vacation time!
  • Employee Referral Bonus - you can earn up to $4000.

#recoveryhotjobs

 

Qualifications:
  • Bachelors' Degree in health-related field, Finance/Accounting or Medical Management office experience preferred. Minimum high school diploma.
  • Minimum one- or two-years' experience, preferred experience in the medical, behavioral healthcare or financial field.
  • Familiar with community resources and proficient in providing, discussing, and resolving financial issues and policies.

 

The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO

 

We are proud to be a drug-free workplace.

Average salary estimate

$47840 / YEARLY (est.)
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$47840K
$47840K

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What You Should Know About Financial Case Manager, Advanced Recovery Systems

Are you passionate about making a real difference in people's lives? Advanced Recovery Systems is on the lookout for a full-time Financial Case Manager to join our dynamic recovery team in the beautiful Palmer Lake, CO! This is not a remote position, and you'll enjoy working Monday to Friday from 8:30 am to 5:00 pm, collaborating with a dedicated team focused on helping individuals navigate their recovery journeys. As our Financial Case Manager, you will play a crucial role in offering comprehensive support to our clients, ensuring they receive not just care but timely financial assistance as well. You'll be actively involved in compliance with state and federal guidelines and making sure our clients have tailored aftercare plans that align with their unique needs. From coordinating ongoing care appointments to assisting with employer and legal matters, your contributions will directly impact client success in overcoming challenges related to substance abuse and mental health. Your skills in communication will shine as you collaborate with a multidisciplinary treatment team to foster open dialogue around discharge planning and follow-up appointments. Plus, you'll utilize your expertise in financial matters to navigate insurance inquiries and collect copays and deductibles efficiently. If you have a Bachelor's degree in a health-related field or finance and have some experience in the medical or behavioral healthcare field, we invite you to apply and take part in our mission to provide the highest quality of care. Join us at Advanced Recovery Systems to help individuals reclaim their lives and keep them on the path to living healthy and happy!

Frequently Asked Questions (FAQs) for Financial Case Manager Role at Advanced Recovery Systems
What are the main responsibilities of a Financial Case Manager at Advanced Recovery Systems?

As a Financial Case Manager at Advanced Recovery Systems, you'll be tasked with developing individualized aftercare plans, conducting weekly discharge needs assessments, and ensuring compliance with state and federal guidelines. You'll collaborate closely with a multidisciplinary team to align discharge plans and appointments, assist clients with financial responsibilities, and manage insurance inquiries effectively.

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What qualifications are needed to apply for the Financial Case Manager position at Advanced Recovery Systems?

To qualify as a Financial Case Manager at Advanced Recovery Systems, applicants should ideally hold a Bachelor's degree in a health-related field, finance, or medical management. While a minimum high school diploma is acceptable, relevant experience in the medical, behavioral healthcare, or financial field is preferred, as is familiarity with community resources for resolving financial issues.

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How does Advanced Recovery Systems ensure a supportive environment for Financial Case Managers?

Advanced Recovery Systems is committed to fostering a collaborative work environment for Financial Case Managers. This includes open communication with multidisciplinary teams, continuous professional development opportunities, and access to various resources that enhance the quality of care provided to clients, ensuring that every team member feels empowered and valued.

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What kind of support do Financial Case Managers provide clients at Advanced Recovery Systems?

At Advanced Recovery Systems, Financial Case Managers provide a holistic support system for clients, which involves developing aftercare plans, coordinating care with treatment teams, and addressing financial and legal concerns. This support helps clients focus on their recovery while ensuring their financial questions and needs are handled with care and professionalism.

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How does the Financial Case Manager position at Advanced Recovery Systems impact clients' recovery journeys?

The Financial Case Manager position at Advanced Recovery Systems significantly impacts clients by ensuring that they have a structured aftercare plan in place, which is essential during the critical transition from treatment to everyday life. By handling financial inquiries and facilitating necessary appointments, Financial Case Managers help reduce stress and barriers for clients, promoting a more seamless recovery experience.

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Common Interview Questions for Financial Case Manager
Can you explain your experience with developing aftercare plans as a Financial Case Manager?

During the interview, share specific examples of how you've assessed clients' needs and developed tailored aftercare plans in previous roles. Highlight your communication with multidisciplinary teams and the outcomes achieved from these plans.

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How do you approach compliance with state and federal guidelines in healthcare?

Emphasize your attention to detail and knowledge of relevant regulations. Discuss specific instances where you've ensured compliance in past roles and how you stay updated with changing laws and policies.

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What strategies do you use to assist clients with financial inquiries?

Discuss your familiarity with insurance processes and how you educate clients about their financial options. Provide an example of a time you helped a client navigate a complex financial situation successfully.

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Describe a challenging situation you encountered when coordinating care. How did you handle it?

Choose an example that showcases your problem-solving skills and your ability to work under pressure. Detail how you communicated effectively with clients and other healthcare professionals to find solutions.

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How do you ensure open communication with your treatment team?

Discuss specific tools or methods you’ve used to foster collaboration, such as regular check-ins or shared documentation systems. Highlight how these methods helped in aligning care plans.

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In your opinion, what is the role of financial literacy in recovery?

Explain how financial literacy can empower clients in their recovery journey. Provide insights into how understanding financial responsibilities reduces anxiety and supports their overall progress.

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Can you give an example of how you've dealt with a difficult client or family member?

Share an instance where you employed empathy and effective listening skills. Highlight your ability to resolve conflicts while maintaining professionalism to support the client's best interests.

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What experience do you have with insurance and payment processes in healthcare?

Discuss your familiarity with various applications and systems used for validating benefits and handling payments. Mention any particular successes you’ve had in optimizing collection processes.

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How do you stay organized while managing multiple clients' cases?

Speak about the organizational tools you use, such as case management software, and describe your method for prioritizing tasks to ensure no client’s needs are overlooked.

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What interests you about working as a Financial Case Manager at Advanced Recovery Systems?

Use this opportunity to express your passion for behavioral health and your belief in the mission of Advanced Recovery Systems. Mention how your skills align with the goals of the organization and your desire to contribute positively.

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Advanced Recovery Systems is an integrated behavioral management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. We put behavioral health front and center, providing assistance to peo...

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Full-time, on-site
DATE POSTED
April 11, 2025

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