Senior Product Manager, Network Growth

The Senior Product Manager, Network Growth at Affirm will focus on defining, launching, and enhancing merchant integrations with platforms like Stripe and Adyen. Key responsibilities include managing the product roadmap, collaborating with cross-functional teams, improving the merchant onboarding experience, and developing metrics to measure success in merchant growth initiatives.

To thrive as a Senior Product Manager at Affirm, candidates should have a Bachelor’s degree in a related field or equivalent practical experience. Direct experience managing software products from kick-off to post-launch is crucial, along with strong organizational and communication skills to effectively engage with multiple stakeholders.

Affirm emphasizes a strong work-life balance for its employees. As a remote-first company, you can work from almost anywhere within the country, along with competitive vacation schedules and generous health benefits that prioritize employee well-being.

Onboarding at Affirm for a Senior Product Manager, Network Growth is designed to be smooth and inclusive. New hires will typically engage with various teams, receive training on company tools and workflows, and gradually take on responsibilities related to product management while being immersed in the company culture.

Affirm is committed to employee development and offers numerous growth opportunities for Senior Product Managers. Employees can participate in training programs, attend industry conferences, and benefit from mentorship initiatives aimed at furthering their careers in product management.

Be prepared to discuss specific projects where you took a product from concept through to post-launch analysis. Highlight how you managed timelines, collaborated with cross-functional teams, and measured success metrics. This will showcase your end-to-end product management capabilities.

When discussing prioritization, emphasize your approach to balancing user needs, business impact, and technical feasibility. Share examples where you used objective criteria and data to make decisions and how you communicated your prioritization to stakeholders.

Use the STAR method to structure your response. Share a challenging situation, your approach to resolving it, and the outcome. Focus on the specific actions you took and how you collaborated with others to find a solution.

Discuss your commitment to regular communication, updates, and check-ins with team members. Highlight any tools or methodologies you use, such as Agile, to ensure everyone stays informed and engaged throughout the project lifecycle.

Focus on the key performance indicators (KPIs) relevant to your product. Discuss your experience setting metrics before launch and how you analyze them afterward to assess impact. This demonstrates your analytical skills and results-oriented mindset.

Share how you implement feedback loops using surveys, direct communication, and analytics to gather insights. Discuss how you interpret this feedback to make data-driven improvements in subsequent product iterations.

Detail how you've utilized SQL and Excel to analyze data and inform product decisions. Provide examples of specific analyses you've conducted and how these insights led to actionable changes in your product management strategy.

Discuss your time management strategies, such as prioritization frameworks and delegation techniques. Sharing a specific instance where you successfully managed competing priorities while meeting deadlines will illustrate your capability.

If you've worked in Fintech or dealt with payment systems, explain your relevant experience, focusing on what you learned and how it informs your current product management practices. This could include knowledge of user behaviors, market trends, or regulatory environments.

Talk about the methods you’ve used to design effective onboarding experiences, including any user-centric methodologies. Provide examples of how you gather feedback from new users to improve onboarding processes continually.