Aftercare Recovery Support Specialist

SUMMARY

Under the supervision of the Vice President of Patient Access, conduct outreach to individuals who leave residential treatment and provide support/resources as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct outreach calls via phone to individuals who have left OASAS residential treatment.
• Collect information regarding their status in recovery and their well-being.
• Document outreach attempts in EMR
• Provide support and resources when applicable.

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Problem Solving
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

REQUIRED EDUCATION

• High School Diploma or Equivalent Required

LICENSES/CERTIFICATIONS

• Certified Recovery Peer Advocate (CRPA) or Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standing.

REQUIRED EXPERIENCE

• Minimum one year experience providing peer support services

WORK ENVIRONMENT

• This job is a remote position. This role routinely uses standard office equipment such as computers, phones, and tablets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds