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Job details

Warehouse Service Representative

Job Purpose and Requirements

To provide general warehouse and equipment processing services to corporate pool warehouse operations.

  • Fill district orders for equipment and accessories.
  • Prioritize orders to ensure customers’ “need by” dates are met.
  • Pack and ship equipment to meet customer requests and minimize costs and damage.
  • Select carrier and service level to meet district requests and minimize costs.
  • Pack and ship equipment to meet carrier’s requirements and district’s facilities, (including crates, pallets, and boxes) and minimize shipping damage.
  • Complete required shipping documents and/or computer entry.
  • Contact carrier to arrange pick-up and delivery.
  • Trace lost or delayed shipments.
  • Support districts with inbound shipping by providing packing advice and selecting and scheduling carriers.
  • Check incoming shipments against packing slip and note damaged and/or missing goods. Complete computer entry to receive in goods.
  • Label and shelve supplies and route equipment to appropriate areas.
  • Maintain general appearance of warehouse, shelving, and shipping areas.
  • Maintain adequate supply of packing and shipping materials.
  • Operate and maintain forklift.
  • Perform clerical functions as needed to maintain warehouse operations.
  • Receive and dispense supply inventory.
  • Maintain inventory control systems to help ensure proper inventory levels.
  • Enter transfer activity.
  • Support with periodic physical counts of supply inventory. Maintain logs, bills of lading, manifest and other shipping documents as required.
  • Support with processing equipment tagged for disposal.
  • Provide 24-hour call as directed by Operations Manager - District.
  • May drive from time to time.
  • Assume other duties as assigned by supervisor.                          

Knowledge, Skills, Abilities and Other Characteristics

  • Detailed-oriented.
  • Basic math skills.
  • Time management and organizational skills.
  • Willingness to be flexible.
  • Background Requirements
  • High School Diploma
  • One or more years related experience and/or training

Development

Level II and III

  • Ability to work independently or in team environment.
  • Ability to provide training and development for JR WSR staff
  • Good communication skills, both written and verbal.
  • Ability to run reports and provide practical input and feedback.
  • Understand processes and data related to ISO and or OCG guidelines.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

New Jersey Service Center

Additional Locations (if applicable):

Job Title:

Warehouse Service Representative I

Company:

Agiliti

Location City:

Logan Township

Location State:

New Jersey

Pay Range for All Locations Listed:

$18.83 - $28.98



This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

Average salary estimate

$23905 / YEARLY (est.)
min
max
$18830K
$28980K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Service Representative, Agiliti

Are you looking for an exciting opportunity as a Warehouse Service Representative at Agiliti's New Jersey Service Center? As a Warehouse Service Representative, you will play a key role in supporting our corporate pool warehouse operations by ensuring that district orders for equipment and accessories are filled swiftly and accurately. Your prioritization skills will be essential in meeting customers' “need by” dates, while your attention to detail will help in packing and shipping equipment according to their specific requirements. You'll be responsible for selecting the right carriers and service levels to ensure timely delivery while minimizing costs and damages. With your reliable math skills and organizational acumen, you will maintain adequate inventory levels, keep our warehouse looking sharp, and manage the operation of forklifts safely. At Agiliti, we value collaboration, and you will have the chance to train junior staff and contribute to a positive team environment. Your communication skills will be put to good use as you complete shipping documents and coordinate with carriers, making sure that incoming shipments are received and logged accurately. We're committed to equal employment opportunities and creating an inclusive workplace, so if you're someone who thrives in a dynamic environment and is eager to grow, we encourage you to consider joining our team as a Warehouse Service Representative!

Frequently Asked Questions (FAQs) for Warehouse Service Representative Role at Agiliti
What are the key responsibilities of a Warehouse Service Representative at Agiliti?

As a Warehouse Service Representative at Agiliti, your primary responsibilities will include processing district orders for equipment and accessories, ensuring timely packing and shipping, selecting carriers for cost-effective delivery, maintaining inventory levels, and assisting with incoming shipments. You'll play a crucial role in helping meet customer needs while maintaining high standards of accuracy and efficiency.

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What qualifications are required for a Warehouse Service Representative position at Agiliti?

To qualify for the Warehouse Service Representative position at Agiliti, you need a high school diploma and at least one year of relevant experience or training. We are looking for candidates who are detail-oriented, possess basic math skills, and have strong time management abilities. Communication skills, both written and verbal, are also important for effective collaboration and reporting.

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How does Agiliti support the training and development of Warehouse Service Representatives?

At Agiliti, we believe in fostering the growth of our team members. As a Warehouse Service Representative, you will have opportunities to provide training to junior staff, which not only contributes to their development but also enhances your leadership skills. We offer a supportive environment aimed at promoting skill advancement within the warehouse operations.

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What kind of benefits can a Warehouse Service Representative at Agiliti expect?

Agiliti offers a robust benefits package for our Warehouse Service Representatives, including health insurance options for medical, dental, and vision, as well as short- and long-term disability plans. Additionally, you can expect 401K plans with employer matching, paid time off, tuition reimbursement, and wellness programs designed to support your overall health and financial well-being.

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What is the work environment like for a Warehouse Service Representative at Agiliti?

The work environment for a Warehouse Service Representative at Agiliti is dynamic and collaborative. You'll be part of a supportive team that values open communication and efficiency. Your role will require both independence and teamwork, as you handle various tasks in a fast-paced warehouse setting, ensuring that operations run smoothly and effectively.

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Common Interview Questions for Warehouse Service Representative
Can you describe your experience with inventory management as a Warehouse Service Representative?

When responding to this question, it's helpful to outline specific tools or software you've used for inventory tracking and any processes you've implemented to ensure accurate inventory levels, highlighting any successes in maintaining inventory control.

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How do you prioritize tasks in a fast-paced warehouse environment?

In answering this question, consider discussing methods you use to assess urgency versus importance, perhaps integrating a time management strategy that ensures customer deadlines are met while maintaining operational efficiency.

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What safety precautions do you take while operating a forklift?

You should emphasize your knowledge of safety protocols, such as wearing proper safety gear, conducting pre-operation inspections, and adhering to manufacturer guidelines to ensure a safe working environment.

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How do you handle damaged goods upon receipt?

Discuss your approach to documenting the damage, communicating with suppliers or logistics teams, and implementing quality control measures to prevent future occurrences, reflecting a proactive mindset.

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Describe a challenging situation you faced as a Warehouse Service Representative and how you resolved it.

When answering this, focus on a specific example where you faced a tight deadline or an unexpected issue. Highlight your problem-solving skills and any strategies you implemented to effectively manage the challenge.

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How would you ensure accurate packing and shipping of equipment?

Emphasize your attention to detail and any checklists or systems you implement to double-check orders against packing slips, choosing appropriate packing materials to prevent damage during shipping.

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What strategies do you use for effective team collaboration in a warehouse?

Talk about your communication style and experiences working in teams, acknowledging the importance of clear roles, shared goals, and regular team check-ins to maintain cohesion and efficiency.

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How do you keep track of the shipping documentation and bills of lading?

Mention your organizational skills and any filing systems or software you use to track documents, focusing on the importance of accuracy and compliance in shipping operations.

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What experience do you have with customer service in a warehouse setting?

Share specific examples of how you've interacted with internal and external customers to ensure their needs are met, responding positively to feedback and adapting when necessary.

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What would you consider the most important quality for a Warehouse Service Representative?

Reflect on qualities such as attention to detail, strong communication skills, and the ability to work well under pressure, linking these qualities back to your personal work ethic and past experiences.

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At Agiliti, we focus on improving patient care. Whether in a hospital, in one of our district service centers or at the corporate office, we believe every interaction has the power to change a life. We reward achievement and champion personal grow...

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Full-time, on-site
DATE POSTED
April 3, 2025

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