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VP, Community and Family Support Services - DAY 1 BENEFITS

·         Ensures that services are delivered in a manner that maximizes effectiveness and efficiency.

·         Identifies ways to be more responsive to referral sources.

·  Responsible for providing oversight, coordination, leadership and direction to the daily operation of family reimbursement services, and growth in community habilitation program, respite and vocational services programs.

·  Develops and drives department goals, objectives, policies, and procedures with a focus on service delivery and outcomes.

·         Provides regular updates to the families of people supported as necessary.

·         Collaborates with agency leadership to develop solutions to complex situations.

·         Represents the Adult Day Service programs to governmental service providers, school districts, community groups, and state agencies

·         Reviews and evaluates work methods and procedures for improving organizational performance, organizational effectiveness, and productivity; identify and resolve problems and/or issues. 

·         Supports special projects and committees including but not limited to CQL, Self-Advocacy, DEI, Human Rights, Incident Review, and Employee Appreciation.

Management:

·         Manages department staff including the delegation of tasks and assignments, foster teamwork, collaboration, and innovation; and inspire excellent performance.

·         Serves as a mentor to develop and motivate direct reports by setting clear expectations and work standards.

·         Works closely with senior team members to promote effective communication, facilitate information sharing and collaborative problem-solving methods.

·         Assists in the development and management of data management tools and analytics and supporting a knowledge sharing system and working environment.

·         Ensures compliance with all relevant federal, state, and local regulations as well as agency and program policies.

·         Bachelor’s degree in Human Services or related field. Master’s degree preferred.

·         At least ten years of experience working with people with developmental disabilities.

·         At least five years’ experience in leadership position

·         Current working knowledge of OPWDD, DOL and ACCES-VR regulations; applicable federal, state, and local laws, codes and regulations.

·         Must be able to display a high level of discretion and understand the sensitive nature of confidential information with superior emotional intelligence.

Salary Range $ 110,000 - $130,000

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development

Average salary estimate

$120000 / YEARLY (est.)
min
max
$110000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP, Community and Family Support Services - DAY 1 BENEFITS, AHRC Suffolk

As the VP of Community and Family Support Services, you’re stepping into a pivotal role within our organization, where your experience and passion can make a profound impact. At our company, you'll ensure that our services not only meet but exceed the expectations of families and individuals we support. Your primary focus will be on delivering effective and efficient services while identifying new ways to respond to referral sources. You'll oversee the daily operations of family reimbursement services and lead the growth of community habilitation, respite, and vocational programs. Your leadership will be instrumental in developing departmental goals and policies that drive service delivery and positive outcomes. Regular updates to families and collaboration with agency leadership will be key components of your role, helping to navigate complex situations and improve operational performance. To inspire and enhance our department, you'll manage staff, delegate tasks, and foster an innovative team culture. Your background in human services, along with extensive experience working with people with developmental disabilities, makes you the ideal candidate to guide our team and promote a supportive working environment. Join us, and let’s create opportunities that empower individuals and families in our community!

Frequently Asked Questions (FAQs) for VP, Community and Family Support Services - DAY 1 BENEFITS Role at AHRC Suffolk
What are the key responsibilities of the VP, Community and Family Support Services?

The VP of Community and Family Support Services is responsible for ensuring that services are effectively delivered, overseeing family reimbursement services, and driving growth in community habilitation, respite, and vocational programs. This role includes managing department staff, developing departmental policies, and ensuring compliance with relevant regulations.

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What qualifications are needed for the VP, Community and Family Support Services position?

To qualify for the VP position, candidates should hold a Bachelor’s degree in Human Services or a related field, with a Master’s preferred. Additionally, a minimum of ten years of experience working with individuals with developmental disabilities and at least five years in a leadership role is required.

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How does the VP, Community and Family Support Services interact with families?

In the role of VP, Community and Family Support Services, regular communication with families is essential. This involves providing updates about service delivery, addressing concerns, and ensuring that families feel supported and informed about their loved ones' progress.

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What is the salary range for the VP, Community and Family Support Services position?

The salary range for the VP of Community and Family Support Services is between $110,000 and $130,000, which reflects the high level of experience and expertise required for this important role in our organization.

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What kind of benefits does the VP, Community and Family Support Services role offer?

This role offers a comprehensive benefits package, including health care plans covering medical, dental, and vision, retirement plans, life insurance, paid time off, and both short-term and long-term disability coverage, alongside ongoing training and development opportunities.

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Common Interview Questions for VP, Community and Family Support Services - DAY 1 BENEFITS
Can you describe your experience with community habilitation services?

When answering this question, emphasize your hands-on experience with community habilitation services, discussing specific programs you've led or participated in, and how those experiences equipped you to meet the challenges of this role.

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How would you handle a challenging situation with a family member of an individual we support?

In your response, highlight your conflict resolution skills, using a specific example to illustrate how you approached a similar situation in the past while maintaining empathy and professionalism.

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What strategies do you implement to foster teamwork among your staff?

Discuss your experience in building a positive team culture, touching on specific strategies you’ve used like team-building activities, regular meetings, and recognizing individual achievements to inspire collaboration and innovation.

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How do you ensure compliance with local, state, and federal regulations in your programs?

Describe your systematic approach to compliance, including how you stay updated on regulations and how you train your team to adhere to these standards diligently.

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What is your approach to developing departmental goals and objectives?

Explain your method in collaborating with your team to formulate goals that align with organizational priorities, ensuring that they are measurable and focused on improving service delivery and family satisfaction.

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Can you share an experience of a successful intervention you led?

Provide a specific example of an intervention you initiated, outlining the challenges faced, the actions you took, and the positive outcomes achieved, demonstrating your effectiveness in your previous leadership roles.

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How do you measure the success of your community support services?

Discuss your experience using data and feedback to evaluate service effectiveness, mentioning key performance indicators and how you adjust strategies based on these insights.

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What role does emotional intelligence play in your leadership style?

Illustrate your understanding of emotional intelligence by sharing examples of how it has helped you navigate complex interpersonal dynamics and foster positive relationships within your team.

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How do you prioritize tasks when managing multiple projects?

Talk about your prioritization techniques, such as assessing urgency and importance, delegating effectively, and maintaining clear communication with your team to meet project deadlines.

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Why do you want to work as the VP of Community and Family Support Services?

Share your passion for community support services and how your values align with the organization’s mission, emphasizing the impact you hope to make in the lives of individuals and families.

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Full-time, remote
DATE POSTED
December 18, 2024

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