Telecommunications Billings Specialist

As a Telecommunications Billings Specialist at AIR Communities, your primary responsibilities include managing the billing processes for telecom accounts, overseeing invoice management, and ensuring accurate coding and processing of invoices. You'll also engage in financial data analysis to optimize costs, manage account authorizations, and act as the main communication link with telecommunication providers to address any billing discrepancies.

To qualify for the Telecommunications Billings Specialist position at AIR Communities, candidates should hold a Bachelor’s degree in Accounting, Finance, Telecommunications, or a similar field. Experience ranging from 2 to 5 years in billing or financial analysis is preferred. Familiarity with telecom services, excellent analytical skills, and proficiency in billing software and Microsoft Excel are also essential.

AIR Communities is committed to the growth of its employees and offers ongoing professional development opportunities for Telecommunications Billings Specialists. This includes leadership training, support for job-related certifications, and reimbursement for coursework. Employees also receive paid time off for community service, promoting a well-rounded professional experience.

Telecommunications Billings Specialists at AIR Communities can expect a competitive salary in the range of $60,000 to $70,000 annually, along with a comprehensive benefits package. This includes paid time off for vacations and holidays, health insurance options, a 401(k) plan with employer contributions, and significant discounts on rent at any AIR community.

The work environment for a Telecommunications Billings Specialist at AIR Communities is supportive, collaborative, and primarily office-based in the Denver Tech Center. The corporate office features beautiful views and encourages teamwork, making it a great place for professionals who thrive on relationships and collective problem-solving.

Certainly! When asked about the telecom expense management process, focus on how it involves overseeing costs related to telecommunication services. Discuss the importance of accurate invoice processing, cost optimization strategies, and the analytical review of expenses to ensure optimal financial performance in your role.

To effectively manage discrepancies in telecom invoices, I recommend adopting a systematic approach. Start by carefully reviewing the invoiced amounts against your records, communicate promptly with the vendor for clarification, and document all interactions. Your ability to resolve these issues efficiently showcases strong problem-solving and communication skills.

Discuss the specific billing software and analytical tools you are familiar with, such as Excel for complex financial computations. Mention any telecom-specific software you've used and explain how your proficiency enhances billing accuracy and efficiency.

In your response, share a relevant experience where you successfully identified cost-saving measures, explaining the methods used to analyze data and implement changes. Highlight any collaborative efforts that led to improved efficiencies and how your actions positively impacted the company's bottom line.

When reconciling billing statements, start by comparing billed amounts against expected costs, ensuring all charges align with contractual agreements. Prioritize attention to detail, document inconsistencies, and follow up with vendors to clarify any discrepancies. This method demonstrates diligence and thoroughness in your approach.

To prioritize tasks across multiple accounts, I assess deadlines, level of complexity, and potential impact on financial performance. I would suggest developing a task management system or timeline to ensure all duties are attended to efficiently. Sharing specific examples of how you’ve achieved this in previous roles will bolster your response.

Ensuring accuracy in billing processes requires meticulous attention to detail. Discuss how you frequently double-check entries, utilize software tools for error detection, and maintain thorough documentation of each billing cycle. Your focus on accuracy helps in minimizing disputes and enhancing vendor relationships.

Share your experiences conducting financial data analysis, focusing on how you interpret and manipulate large data sets to derive insights. Discuss the impact of your findings on telecom expenses and how you used data to drive recommendations for cost efficiencies.

Your communication style with vendors should be professional yet approachable. Discuss how you listen to concerns, articulate your points clearly, and maintain a solution-oriented perspective. This not only fosters strong relationships but also facilitates quicker resolutions to any issues.

Reflect on specific challenges you encountered in telecommunications billing, such as fluctuating rates or contract discrepancies, and explain the steps taken to address these issues. Emphasize how your analytical skills and collaborative approach helped to overcome obstacles and improve processes.