Air Duct Cleaning Technician – Job Description
General Purpose
Zerorez is the leader in the cleaning industry. With the state-of-the-art cleaning equipment, our technicians provide outstanding service in cleaning Air Ducts and Carpet. Our technicians set the standard for hard work, professionalism, and customer service excellence.
General Overview
The Sales Technician is responsible for successfully servicing multiple customers each day. For each customer they are responsible for maximizing sales and customer satisfaction. The Technician must master cleaning knowledge and skills for each of the services offered and must master the techniques of selling value such that both sales and service are exceptional. In addition, the Technician must be completely dependable to arrive on time and prepared every day while demonstrating integrity and teamwork.
Main Job Task and Responsibilities
● Ensure successful completion of cleaning. This includes:
○ Timely arrival and startup
○ Positive customer interactions—including ETA’s, managing customer expectations and concerns, increasing sales by showing customer value
○ Efficiently, methodically completing jobs. Managing changes to routes as they occur during the day.
○ Independent resolution of issues, obstacles, etc. related to customers, equipment, etc.
○ Job closeout and/or thorough communication with leadership—including full written and photo documentation; calls & emails when necessary to ensure successful job closeout
○ Post cleaning of equipment, and preparation for the following shift
● Personally exemplifying Zerorez cleaning and professional standards, helping other Technicians to learn and do the same
● Effectively manage the time, resources, and costs of the company
Qualifications, Education and Experience
● High School Diploma / GED
● Must maintain valid driver’s license and participate in random drug testing
● Clean criminal background check (exceptions may be considered at the company’s discretion)
● Cleaning experience necessary
Physical Requirements
· See “Zerorez Atlanta Job Physical Requirements ”
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.
The success of Zerorez depends directly upon the quality of the relationships with our clients. The employees who serve them influence our client’s impression of Zerorez and their willingness to do business with us. Regardless of your position, you are an ambassador for Zerorez. The more goodwill you promote, the more our customers will respect and appreciate you, the company and the products and services Zerorez offers. Zerorez expects all employees to uphold this culture within every aspect of their job.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
License/Certification:
Work Location: In person
Mission Statement: To become the most trusted provider in our industry. Vision Statement: To be known across the world as an organization that serves, delights and inspires with solutions that enrich, enhance and elevate our stakeholders’ lives. ...
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