People Success Partner (Europe)

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As a People Success Partner, you will be responsible for partnering with our Leadership team and ensuring all day-to-day People matters are handled. You’ll be working closely with our founders, C-level executives, VPs & Directors of your assigned tribe, as well as the entire People & Talent team.

• Assists Management in the development of solutions for current and future business needs through employee development, organizational development, cultural and process-oriented perspectives
• Be knowledgeable and considerate of the complexity of supporting a fully remote team, across almost 60 countries
• Support with yearly Headcount Planning & Forecasts with the People Director, Talent, and Hiring Managers
• Serve as a trusted advisor to team members, addressing concerns, resolving conflicts, and promoting a positive workplace culture
• Ensures all areas of that team are running smoothly and that leadership in their teams feel supported
• Handles all performance-related challenges, and supports their teams to be high-performing, engaged, and successful
• Has strong rapport-building skills to become a trusted partner to your key stakeholders
• Support leaders in ensuring People's KPIs are met, such as regular Performance Reviews, Compensation Reviews, etc.

• Proven experience in business partnering, with multiple stakeholders, across different countries
• Possesses strong leadership skills and is resilience
• Possesses strong customer-centric skills with a passion for service, ensuring all our interactions with people are handled professionally and with thorough attention to detail
• Proven experience in strategic People Experience plans and solutions, dealing with organization strategies and complex business/People-related topics;
• Strong stakeholder management, interpersonal, and communication skills with all levels of seniority in a cross-functional & global environment
• Effective & analytical mindset, creative and pragmatic problem-solving skills with strong business acumen & user-centric philosophy;
• Self-driven, optimistic, and keen to work as part of a professional and closely-knit team while highly organized with excellent time management skills
• Champion diversity and inclusion efforts, promoting a culture of respect and belonging

• Experience in the travel tech and/or telco industry;
• Relevant HR certifications (iHRP, CIPD, SHRM, etc);
• Additional written/spoken languages.

We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo.