Senior Fullstack Engineer, CRM Engineering

The Community You Will Join:

The CRM Engineering team is responsible for the platform that manages interactions with our community and enabling richer engagements and personalized community experiences.

The Difference You Will Make:

As a Senior Fullstack Engineer on the CRM Engineering team you will work on both the backend and frontend components of the CRM platform.

A Typical Day: 

• Developing Features Across the Stack: Enhance and maintain functionalities in the CRM system to support personalized interactions with hosts, guests, and stakeholders.
• Integration of Technologies: Ensure seamless integration of tools like Salesforce, Sprinklr, Vlocity, as well as proprietary solutions such as salesforce-gateway, webfusion, and durabeen.
• Collaboration with Cross-Functional Teams: Work closely with teams like Product Managers and Quality Engineers to align their contributions with Airbnb's engagement goals.
• Problem-Solving Across the Stack: Resolve issues spanning server-side logic to user interface design to ensure smooth CRM workflows and address technical challenges.
• Quality Control and Testing: Contribute to maintaining high-quality standards by performing end-to-end testing and debugging CRM functionalities across the stack.

Your Expertise:

• 5+ years of fullstack software development experience, with a focus on building internal tools or data-related applications.
• Strong proficiency in at least one major backend programming language (e.g., Java, Kotlin, Scala, Python) and experience with modern frontend frameworks (e.g., React, Angular, Vue.js).
• Proven track record of delivering end-to-end products in a collaborative environment, from ideation and planning to implementation and launch.
• Experience with architectural patterns of large-scale web applications, including well-designed APIs, high-volume data pipelines, and efficient algorithms.
• Demonstrated ability to make data-driven decisions, articulate technical trade-offs, and communicate effectively with cross-functional partners.
• Passion for creating intuitive user experiences and a keen interest in data systems and analytics.
• Bachelor's degree in Computer Science or related field, or equivalent practical experience.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.