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Quality Associate/Specialist, Technology Quality Management

Support efforts to define, adopt, and oversee compliance to processes and standards related to technology solution development, validation, and delivery.

Monitor, identify, and implement continuous process improvement across technology platforms impacting clinical research.


Provide expertise to ensure technology solution projects adhere to established standards and quality expectations including validation, access control, audit trail reviews, system reviews.


Supports activities to develop and perform assessments on technology solution projects which are low or medium regulatory risk systems to identify and mitigate risks and prevent quality concerns.


Support monitoring and maintenance of oversight for the selection and implementation of technology platforms for quality management in support of delivery of products and services.


Quality Management
  • Executes assigned actions related to the corporate Quality Plan.
  • Provides guidance to eQMS modules users.
  • Reviews and approves technology change requests and CAPAs submitted by internal stakeholders.
  • Supports team members responsible for authorizing or rejecting change requests from a technology quality and validation perspective.
  • Liaises with internal stakeholders to facilitate the development/revision and review of QMS documents (SOPs, Work Instructions, Associated Documents) to support technology platforms, Root Cause Analysis/CAPAs and training materials as required.
  • Provides guidance, as required, to internal stakeholders relating to the interpretation of standards and regulatory requirements related to technology platforms used in clinical research.
  • Performs general and administrative tasks including accurate and timeline completion of timesheets and training.


Technology Solution Project Quality Oversight
  • Assists in providing guidance, consultation, and overall expertise to project teams in support of clinical study and/or validation activities through the applicable lifecycle.
  • Supports others in overseeing, monitoring compliance status and activities to ensure compliant state for a project, business area, or portfolio.
  • Supports activities to identify requirements for key validation deliverables, including but not limited to validation planning, risk and impact assessments, summary/reporting and Electronic Records/Electronic Signature regulations (where applicable).
  • For technology related Quality Issues (QIs), provide support to internal customers with QI management, with particular emphasis on appropriate description of the issue, accurate classification, oversight of root cause analysis and consultation on appropriateness of corrective and preventative actions.


Regulatory, Ethical Conduct and Audit Monitoring
  • Supports audits (internal, site, vendor) and associated Corrective Action and Preventive Actions (CAPA’s).
  • Assists team leads in providing quality and GxP regulatory advice for technologies including risk assessment(s) used in a trial or trial program (client account) clarifying customer quality expectation for technologies including for system design/delivery and its maintenance.


Qualifications
  • The successful candidate will possess either an undergraduate degree with 1-3 years of related experience and ongoing training, or a College Diploma with 4-6 years of related experience and training.
  • Entry/mid-level experience in computer technology, quality and compliance (including computer system validation) and clinical research is preferred.
  • Analytical, critical thinking, problem solving and attention to detail skills required.
  • Knowledge of ICH GCP and global regulations governing technology platforms in clinical research is required.
  • Basic knowledge of continuous improvement methodologies.
  • Excellent interpersonal, verbal, and written communication skills as well as business understanding.


$51,500 - $86,000 a year

PHISHING SCAM WARNING: Alimentiv is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that Alimentiv only uses company email addresses, which contain “@alimentiv.com”, to communicate with candidates via email. If you are contacted by someone about an open job at Alimentiv, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you’ve been a victim of a phishing scam, please contact your local government cyber authority to report.


*Accommodations for applicants with disabilities are available upon request throughout the recruitment lifecycle

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Average salary estimate

$68750 / YEARLY (est.)
min
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$51500K
$86000K

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What You Should Know About Quality Associate/Specialist, Technology Quality Management, Alimentiv

Join Alimentiv as a Quality Associate/Specialist and be at the forefront of technology quality management! Your role is essential in supporting our commitment to excellence in technology solutions development, validation, and delivery. Picture yourself actively monitoring and identifying opportunities for continuous process improvements that will have a direct impact on clinical research. You’ll be the expert ensuring our technology solution projects meet high standards and expectations, diving into everything from validation to access control and audit trail reviews. One of your key responsibilities will involve assessing technology solution projects classified as low or medium regulatory risk to pinpoint and mitigate potential risks early on. You'll collaborate closely with internal stakeholders, guiding them through the creation and revision of quality management system documents, SOPs, and training materials. You'll also be providing your insight into regulatory standards and offering support during audits, helping ensure that our projects not only meet but exceed compliance expectations. Your analytical skills will shine as you assist project teams throughout the technology solution lifecycle, ensuring they remain compliant and meet all necessary leading practices. If you're passionate about quality management and enhancing technology within the healthcare sphere, this role at Alimentiv is an exciting opportunity to make a meaningful impact!

Frequently Asked Questions (FAQs) for Quality Associate/Specialist, Technology Quality Management Role at Alimentiv
What are the key responsibilities of a Quality Associate/Specialist at Alimentiv?

As a Quality Associate/Specialist at Alimentiv, your key responsibilities include defining and overseeing compliance related to technology solution development, supporting continuous process improvement, and ensuring that technology projects adhere to established quality expectations. You'll monitor and provide guidance on technology change requests, assist with audit preparations, and contribute to the development and review of essential quality management documents.

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What qualifications are required for the Quality Associate/Specialist position at Alimentiv?

To qualify for the Quality Associate/Specialist role at Alimentiv, candidates typically need either an undergraduate degree combined with 1-3 years of related experience or a College Diploma with 4-6 years of relevant experience. Familiarity with computer technology, quality compliance, and clinical research is preferred, along with skills in analytical thinking, problem solving, and a strong understanding of ICH GCP regulations.

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How does the Quality Associate/Specialist support technology solution projects at Alimentiv?

The Quality Associate/Specialist at Alimentiv supports technology solution projects by guiding teams during the clinical study lifecycle. This includes ensuring compliance and addressing quality issues as they arise, assisting with validation deliverables, and providing consultation based on regulatory requirements to uphold quality standards throughout project implementation.

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What continuous improvement methodologies are relevant to the Quality Associate/Specialist role at Alimentiv?

In the Quality Associate/Specialist role at Alimentiv, an understanding of continuous improvement methodologies is essential. You’ll apply these methodologies to enhance existing processes, identify inefficiencies, and drive quality initiatives that contribute to more effective and compliant technology solutions in clinical research.

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What does a day-to-day look like for a Quality Associate/Specialist at Alimentiv?

A typical day for a Quality Associate/Specialist at Alimentiv involves a mix of monitoring compliance status, reviewing change requests, and collaborating with various stakeholders. You'll participate in audits, assist with risk analyses, and provide oversight for technology management—ensuring everything runs smoothly and meets the company’s quality standards.

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Common Interview Questions for Quality Associate/Specialist, Technology Quality Management
Can you describe your understanding of ICH GCP regulations and their importance in clinical research?

When answering this question, highlight your knowledge of the ICH GCP guidelines, explain their role in ensuring ethical and scientific quality in clinical trials, and provide examples of how you’ve applied these principles in previous roles. Emphasize the importance of compliance and ethical conduct in maintaining research integrity.

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What strategies do you employ to ensure compliance with quality management system standards?

Discuss your approach to implementing and monitoring quality management strategies, such as regular audits, employee training, and efficient documentation practices. Showcase how these strategies help in minimizing risks and maintaining high standards within quality management at Alimentiv.

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How do you handle change requests and ensure that they meet quality validation standards?

Share your method for reviewing change requests, focusing on the criteria you use to evaluate their compliance with quality validation standards. Mention any tools or processes you use for tracking changes and ensuring that any necessary approvals are obtained before implementation.

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Can you provide an example of a successful project where you improved a technology solution?

Prepare a specific example where you identified a process improvement opportunity, explain the steps you took to implement the change, and the impact it had on quality management. Highlight your role in leading the initiative and any measurable results achieved.

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What experience do you have with risk assessments in technology projects?

Discuss your experience with conducting risk assessments, outlining your approach to identifying potential risks during the project lifecycle. Provide examples of how you have developed strategies to mitigate identified risks, ensuring project quality and compliance.

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How do you ensure effective communication with internal stakeholders regarding quality management?

Emphasize the importance of clear and proactive communication. Describe how you use various tools and methodologies to ensure all stakeholders are informed about quality processes, changes, and expectations, fostering a collaborative environment.

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What tools or software have you used to manage quality within your previous roles?

Make a list of quality management software or tools you are familiar with. Explain how you’ve used these tools to track compliance, analyze data, and facilitate project management. Highlight specific features that have helped improve quality outcomes.

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How do you stay updated with regulatory changes and technological advancements in healthcare?

Talk about your strategies for continuous learning, such as attending industry conferences, participating in webinars, and leveraging professional networks. Mention specific resources or publications that you follow to stay informed about regulatory changes and advancements relevant to your role.

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Describe a time when you identified a quality issue in a project. How did you address it?

Outline a scenario where you encountered a quality issue, detailing how you recognized the issue, the steps you took to investigate it, and the corrective action plans you implemented. Highlight any collaborative efforts to ensure a positive resolution.

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What role does documentation play in maintaining quality management systems?

Discuss the critical role that documentation plays in ensuring compliance with quality management systems. Describe your experience in creating and revising SOPs, work instructions, and CAPA documentation to support quality assurance processes and regulatory adherence.

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Full-time, remote
DATE POSTED
March 21, 2025

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