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Senior Resilience Specialist (Business Continuity Management)

Job Description

The Risk & Compliance team ensures that policies/procedures are in compliance with Polish and European legal regulations regarding business continuity and Crisis Management. They actively participate in the business continuity planning process within the organization, supporting business units in identifying and assessing potential disruptions. Their responsibilities include developing, enhancing, and safeguarding the resilience and operational stability of the Allegro brand.

What does this role involve?

  • Develop, implement and maintain a business continuity management system (BCMS) processes and related governance framework.
  • Coordinate the yearly Business Impact Analysis assessments, ensuring full coverage of processes, identification of mission critical activities and development of Business Continuity Plans.
  • Coordinate the execution and reporting of BCM related tests.
  • Review and advise on key projects and change processes.
  • Develop, implement and maintain an incident & crisis management process as an interface to BCM.
  • Coordinate with internal and external auditors during BCM related audits.
  • Prepare and present detailed reports on BCM and risk management activities to relevant committees and governance bodies.
  • Support all teams within the Allegro Group in Business Continuity (including Crisis Management) through consultations and substantive support. 
  • Responsibility for educational activities, information gathering, and training in business continuity.
  • Ensure that policies/procedures comply with Polish and European legal regulations regarding Business Continuity.
  • Support the Chief Security Officer in implementing the department's strategy.
  • Maintain and update internal documentation related to Business Continuity processes.
  • Establish priorities for the implementation of mechanisms, processes, and procedures in the Business Continuity system

What can we offer:

  • A hybrid work model (3-2). Well-located offices in Poznań or Warszawa (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms).
  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers).
  • Working with partners from different business units on cross-functional projects.
  • Collaborating with the best experts - it will enable you to expand your experience in the field of risk and compliance.
  • Being part of a team that is always willing to share knowledge with others.
  • We follow the best practices and standards.
  • Continuous improvement is a real thing at Allegro, it's not just a buzzword.
  • You will have the opportunity to learn a lot from the experts you work with.
  • You will explore extremely interesting topics at the intersection of law, business, and technology.
  • Our tools and technology are designed to help you with your daily work.
  • Access to a wide selection of training programs on our internal MindUp platform.
  • If you want to learn more, check it out for yourself.

This is the right job for you if:

  • Have at least 5 years of experience in a similar position (including business continuity and crisis management), including experience working with businesses.
  • You have specialized education in Business Continuity, Crisis Management, Risk Management.
  • Have experience in managing project teams and leading complex projects.
  • Have the ability to efficiently organize their work schedule and set priorities.
  • Have analytical and unconventional thinking abilities.
  • Quickly assimilate new subjects and search for and synthesize information.
  • Have a strong command of English and Polish, both written and spoken, at a minimum C1 level (a required prerequisite).
  • Knowledge of the Czech language would be an additional advantage.
  • Are familiar with DORA and NIS 2 and are able to navigate through them.
  • Have good communication skills, both spoken and written.
  • Have industry certificates confirming their experience and acquired skills.
  • Are familiar with ISO standards 27001, 27005, 31000, 22301.
  • Know methodologies and practices in IT management (e.g., ITIL, COBIT, COSO, So.)
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What You Should Know About Senior Resilience Specialist (Business Continuity Management), Allegro

Are you a proactive and strategic thinker with a passion for ensuring business resilience? We invite you to join Allegro as a Senior Resilience Specialist in our vibrant Poznań, Poland office! In this pivotal role, you will be part of the Risk & Compliance team that guarantees adherence to Polish and European regulations in business continuity and crisis management. Your responsibilities will include developing and maintaining a robust business continuity management system (BCMS) that aligns with organizational goals. You'll coordinate vital Business Impact Analysis assessments and ensure the development of comprehensive Business Continuity Plans, making sure we are always prepared for potential disruptions. As you engage with various teams, your expertise will be instrumental in facilitating BCM-related tests and audits, as well as providing top-notch consultations. You'll get the chance to present detailed BCM reports to key committees, while also overseeing educational initiatives within the Allegro Group. We’re looking for a professional with at least 5 years of experience in business continuity and crisis management, complemented by specialized education in this domain. If you have a knack for analytical thinking and thrive in collaborative settings, then this is the right position for you. Join us, and not only will you help us enhance our operational stability, but you’ll also advance your career surrounded by the best in the field and with access to continuous professional development opportunities.

Frequently Asked Questions (FAQs) for Senior Resilience Specialist (Business Continuity Management) Role at Allegro
What are the responsibilities of a Senior Resilience Specialist at Allegro?

As a Senior Resilience Specialist at Allegro, you will develop, implement, and maintain the business continuity management system (BCMS). Your role will include coordinating Business Impact Analysis assessments, managing BCM-related tests, and preparing reports for governance bodies. You will also support teams within the Allegro Group by providing consultations on business continuity and crisis management.

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What qualifications do I need to apply for the Senior Resilience Specialist position at Allegro?

To be considered for the Senior Resilience Specialist role at Allegro, you should have a minimum of 5 years of relevant experience in business continuity and crisis management. Specialized education in these areas, along with industry certificates, is important. Proficiency in both English and Polish at a C1 level is also a requirement.

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Is experience with ISO standards necessary for the Senior Resilience Specialist role at Allegro?

Yes, familiarity with ISO standards such as 27001, 27005, 31000, and 22301 is essential for the Senior Resilience Specialist position at Allegro. This knowledge helps in effectively implementing best practices in business continuity and risk management.

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What type of work environment can I expect as a Senior Resilience Specialist at Allegro?

As a Senior Resilience Specialist at Allegro, you will benefit from a hybrid work model. The office environment in Poznań is designed for comfort and productivity, offering amenities like height-adjustable desks and interactive conference rooms, allowing you to collaborate effectively with colleagues.

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What development opportunities are available for Senior Resilience Specialists at Allegro?

Allegro is committed to continuous improvement and professional development, offering access to a variety of training programs through our MindUp platform. You will have the opportunity to learn from leading experts in risk and compliance, as well as engage in cross-functional projects.

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Common Interview Questions for Senior Resilience Specialist (Business Continuity Management)
Can you describe your experience with business continuity management?

When answering this question, outline specific experiences where you developed and implemented BCMS processes. Highlight challenges faced, and how you aligned your strategies with organizational goals, emphasizing critical incidents you've managed.

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How do you prioritize tasks during a crisis?

Your answer should illustrate your methodical approach to prioritization, perhaps referencing a framework or tool you use. Discuss how you assess impact, urgency, and resource availability when determining what needs immediate attention.

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What methodologies do you follow for Business Impact Analysis (BIA)?

Discuss any methodologies you have used for conducting BIAs, such as qualitative and quantitative analyses. Be specific about the tools and techniques that aid your process, and share any outcomes from past BIAs that showcased your analytical skills.

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How do you ensure compliance with regulations in your work?

Explain your approach to staying updated with regulations, such as DORA and NIS 2, and discuss processes you’ve implemented to ensure that all policies and procedures meet legal requirements.

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Can you discuss a successful crisis management experience?

Outline a specific incident where you played a central role in crisis management. Detail the steps taken, collaboration with different teams, and the measures that led to a successful resolution, highlighting lessons learned and improvements made afterward.

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How do you maintain good communication during a disruption?

Emphasize your proactive communication strategies, such as regular updates to stakeholders and maintaining transparency. Share tools and channels that facilitate communication, ensuring everyone remains informed during critical times.

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What role does training and education play in business continuity?

Discuss how effective training equips staff to handle disruptions confidently. Share past experiences where you developed or led training programs, and how these enhanced preparedness within the organization.

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How do you approach developing a Business Continuity Plan?

Detail your step-by-step process for developing a Business Continuity Plan, from risk assessment to establishing recovery strategies. Highlight methodologies you've used to ensure comprehensive, actionable plans that are regularly updated.

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What tools or technology do you prefer to use in risk management?

Mention specific tools or software that enhance your risk management processes, explaining how they facilitate tasks like risk analysis and plan development. Stress your ability to adapt quickly to new technologies.

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How do you measure the effectiveness of a business continuity plan?

Describe metrics and KPIs you use to evaluate your business continuity plan's effectiveness. Discuss how regular testing, audits, and feedback systems contribute to continuous improvement.

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Allegro is the most popular Polish shopping destination with about 17 million users monthly and over 1.1 million items sold on the platform daily. Making a site like this work requires a lot of engineering and as the site grows, we learn and adopt...

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Full-time, hybrid
DATE POSTED
December 1, 2024

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