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Production Assistant

"Enriching the community through lifelong learning and discovery"

 

Do you want to accomplish important things in and for our community? Do you believe that libraries can change lives?  If so, join our team of dedicated, passionate individuals. Excellent customer service is the number one priority for all ACPL positions. At ACPL, we believe that every staff member plays a key role in delivering top quality service to the residents of Allen County. We are seeking individuals who are interested in helping ACPL further our mission of enriching the community through lifelong learning and discovery.


Are you ready to bring the joy of reading to those who can’t access traditional print? As part of our dynamic broadcast service, you’ll run studio equipment, assist volunteers, and produce engaging audio content that makes an impact. From live readings to creating podcasts, your creativity and attention to detail will shine. You’ll also greet volunteers, organize materials, and even step in as an on-air personality! If you’re tech-savvy, love working with people, and have a passion for assisting others, we’d love to have you on board!


Click here to view the complete job description


This is a part-time 20 hour per week position.


The schedule will be Tuesday - Friday, Noon - 4:00pm and Saturdays 8:30am - 12:30 pm (weekday afternoon schedule can be flexible)


Required Qualifications
  • High School Diploma/GED; AND one (1) year of radio/television broadcasting support experience; OR an equivalent combination of education, training and experience.
  • Excellent reading skills, computer skills (including MS Office Suite), and impeccable attendance record.
  • The successful candidate should be detail-oriented and must be extremely reliable.
  • Ability to work within very specific time constraints.
  • Excellent interpersonal skills to interact positively and effectively with volunteers, staff, and other department contacts. 
  • Very strong ability to organize and manage own time, materials and schedules. 
  • Must have the ability to: work independently and in small groups; “think on your feet”; Remain productive and “on task” with numerous interruptions
  • Looking for candidates with a cooperative spirit, honesty, enthusiasm, friendliness, resourcefulness, initiative, tact, good judgment, excellent customer service and a sense of humor are essential.
  • Interviewed candidates will be asked to complete a reading and production assessment


Compensation and Benefits
  • Starting pay is $13.77 per hour and up based on work experience.
  • Access to a Flexible Spending Account
  • Voluntary insurance options such as term life, critical illness and accident
  • Optional participation in a deferred compensation program
  • Employee Assistance Program
  • Three weeks of vacation accrual and pro-rated holiday pay
  • One week of pro-rated paid sick leave


You will be asked to upload a resume' with this application.


This job will remain open until filled.


Everyone belongs at the Allen County Public Library. We are on a mission to recognize, cultivate, and celebrate diversity. We offer collections, services, programs, assistance, and spaces that enrich and reflect our community. We are committed to nurturing an inclusive workforce and establishing ourselves as a communal space of respect, safety, and service. All are welcome to pursue lifelong learning and discovery at ACPL regardless of identity, origin, ability, religion, race, culture, socioeconomic status, age, or other differences.


The Allen County Public Library is an equal opportunity employer.

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What You Should Know About Production Assistant, Allen County Public Library

The Allen County Public Library (ACPL) is excited to welcome a new Production Assistant to our vibrant team in Fort Wayne, IN! If you’re someone who believes libraries can transform lives and you enjoy working in a collaborative environment, this part-time role might just be perfect for you. As a Production Assistant, your primary responsibility will be to enhance our dynamic broadcast service by running studio equipment and assisting our talented volunteers. You will help produce engaging audio content that resonates with the community, including live readings and creative podcasts. Your attention to detail and flair for creativity will play a vital role as you greet volunteers, organize materials, and sometimes even step into the spotlight as an on-air personality! This is a fantastic opportunity for those who are tech-savvy, possess excellent interpersonal skills, and thrive on helping others. In our mission to enrich the community through lifelong learning, your support can make a significant impact. Working part-time, you will enjoy a flexible weekday afternoon schedule, with additional hours on Saturday mornings. Your dedication to excellent customer service and a positive attitude will help us continue delivering top-notch service to Allen County residents. Ready to make a difference? We can’t wait to see your enthusiasm and resourcefulness shine at ACPL!

Frequently Asked Questions (FAQs) for Production Assistant Role at Allen County Public Library
What are the main responsibilities of the Production Assistant at Allen County Public Library?

As a Production Assistant at the Allen County Public Library, your main responsibilities will include operating studio equipment, assisting volunteers, and producing audio content. You will engage in live readings, develop podcasts, and contribute to various broadcasts that serve the community. Your role will also involve greeting volunteers, organizing materials for production, and occasionally working as an on-air personality. Essentially, you will play a pivotal role in creating an enriching experience for our listeners.

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What qualifications are necessary for the Production Assistant position at ACPL?

To qualify for the Production Assistant position at the Allen County Public Library, candidates are required to have a High School Diploma or GED and at least one year of experience in radio or television broadcasting support. Alternatively, equivalent combinations of education, training, and experience may be considered. Candidates should also possess excellent reading and computer skills, be detail-oriented, and demonstrate reliability with a strong ability to manage time and organizational tasks. Also, interpersonal skills are essential for effectively interacting with volunteers and staff.

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What is the work schedule for the Production Assistant role at the Allen County Public Library?

The Production Assistant position at the Allen County Public Library is a part-time role requiring 20 hours per week. The work schedule is typically Tuesday through Friday from noon to 4:00 PM, with Saturdays from 8:30 AM to 12:30 PM. The weekday afternoon schedule offers some flexibility, allowing for better balance and accommodation based on your availability.

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What kind of environment can I expect as a Production Assistant at ACPL?

Working as a Production Assistant at the Allen County Public Library means joining a supportive and collaborative environment committed to serving the community. The culture is all about passion for lifelong learning, creativity, and enhancing the lives of our residents through engaging content. You will work closely with a team of dedicated individuals, including volunteers, and enjoy a workplace that values diversity, respect, and inclusivity.

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What benefits does the Production Assistant position offer at the Allen County Public Library?

The Production Assistant role at the Allen County Public Library offers several benefits, including a starting pay of $13.77 per hour, access to a Flexible Spending Account, and various voluntary insurance options. Additionally, employees can participate in a deferred compensation program and enjoy an Employee Assistance Program. The position also includes three weeks of vacation accrual, pro-rated holiday pay, and one week of pro-rated paid sick leave, providing a great work-life balance.

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Common Interview Questions for Production Assistant
How would you prioritize tasks as a Production Assistant at ACPL?

As a Production Assistant at the Allen County Public Library, I would prioritize tasks by first identifying any urgent deadlines for upcoming broadcasts or events. I would assess the time required for each task and manage my schedule accordingly, ensuring that I allocate sufficient time to complete each responsibility effectively, all while maintaining open communication with my team and volunteers.

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Can you give an example of how you would handle an unexpected technical issue during a live reading?

In the event of a technical issue during a live reading, I would remain calm and quickly assess the situation. My first step would be to troubleshoot the problem to find a swift solution, possibly switching to backup equipment if available. I’d communicate transparently with the audience and volunteers to keep them informed, prioritizing the continuity of the broadcast while ensuring that the reading continues smoothly.

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What techniques do you use to ensure excellent customer service in a library environment?

To ensure excellent customer service in a library environment, I focus on active listening to understand the needs of patrons fully. I strive to be approachable and knowledgeable, answering questions clearly and providing accurate information. Building rapport and recognizing the individual needs of each library user is crucial, as is going the extra mile to assist those who require additional help utilizing our services.

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How do you manage working independently and as part of a team?

I believe in the importance of both independent and collaborative work. When working independently, I stay organized, self-motivated, and focused on completing tasks efficiently. In a team setting, I encourage open communication and value each member’s contributions. Whether I’m brainstorming ideas for a podcast or assisting with studio operations, I adapt my work style to contribute effectively to the team’s overall success.

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What interests you about the Production Assistant role at the Allen County Public Library?

I am drawn to the Production Assistant role at the Allen County Public Library because it aligns perfectly with my passion for community engagement and lifelong learning. I am excited by the opportunity to use my technical skills to create uplifting content that aids in enriching lives. Being part of a mission-driven organization that values inclusivity deeply resonates with me, and I look forward to sharing the joy of reading with those who might not have traditional access.

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How do you approach working with volunteers with varying levels of experience?

When working with volunteers of differing experience levels, I prioritize being supportive and encouraging. I assess each volunteer's skills, tailoring my guidance accordingly. If someone is less experienced, I’ll provide thorough instructions and offer hands-on support. For more seasoned volunteers, I seek their input and allow them to take more initiative, fostering an environment where everyone feels valued and empowered.

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Describe a time you creatively solved a problem related to media production.

In a previous role, we faced a last-minute speaker cancellation during a recording session. To creatively solve the problem, I quickly proposed utilizing audience participation for live readings. By coordinating with on-site volunteers, we were able to adapt seamlessly, turning a potential setback into an engaging community event that greatly enhanced the audience experience.

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What do you believe is the importance of diversity and inclusion in the workplace?

Diversity and inclusion in the workplace are vital because they foster a more enriching and innovative environment. Different perspectives enhance creativity, enabling teams to develop solutions that better serve varied community needs. At the Allen County Public Library, embracing diversity ensures we provide equitable access to services and experiences, making all community members feel valued and heard.

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How do you stay organized when managing multiple projects?

To stay organized while managing multiple projects, I rely on a combination of digital tools like task management apps and traditional methods like checklists. I set clear deadlines for each project and break tasks into manageable steps to ensure that nothing falls through the cracks. Regularly prioritizing tasks based on urgency and importance helps me remain efficient and productive.

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Why do you feel that excellent reading skills are essential for the Production Assistant role?

Excellent reading skills are crucial for a Production Assistant role as they ensure clear communication and comprehension of scripts and content materials. Being able to read and understand various texts effectively also enables me to support volunteers during live readings, enhancing overall production quality. Strong reading abilities contribute to engaging content creation, vital for attracting and retaining audiences.

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