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Onboarding Specialist - job 1 of 2

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal® is hiring an Onboarding Specialist in South Portland, ME. The Onboarding Specialist will be the primary proctor of the New Employee Orientation (NEO), the first introduction to the new hire at Allied Universal. The role is designed to set the tone for the security professional experience. It is also the first phase of the Security Professional Onboarding and Development program

 

RESPONSIBILITIES:

  • Prepare for New Employee Orientation (NEO) daily; ensure classroom has the necessary tools (welcome packets, drug test kits, Chromebooks, headphones, pay cards, etc.) required to complete orientation
  • Proctor NEO; review welcome kit, verify Form I-9 documents, administer drug tests
  • Initiate onboarding documents via Applicant Tracking System (ATS) (e.g., iCIMS)
  • Complete employer section of Form I-9 documents
  • Update iCIMS – ensure all required iForms are complete
  • Advance new hire in WinTeam (WT)
    • Update required fields in WT
    • Enter compliance codes
    • Enter direct deposit
  • Ensure orientation is completed by new hire (3 lessons and final exam)
  • Enter rehires into WT; update employee information in WT

QUALIFICATIONS:

  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS:

  • College degree in business, human resources, or related field of study
  • Human resources and/or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1361913
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Onboarding Specialist, Allied Universal

Welcome to Allied Universal®! We're excited to announce an opening for an Onboarding Specialist in South Portland, ME. In this role, you’ll be the face of our New Employee Orientation (NEO), crafting the first impression that begins a new hire's journey with us. Your mission is to ensure each new security professional feels welcomed and well-prepared as they step into their new role. You will manage the logistics of the NEO, from setting up classrooms with necessary materials to proctoring the orientation and verifying essential documents. With your strong organizational skills, you'll navigate the procedures of onboarding, including using our Applicant Tracking System (ATS) and updating employee records. Your ability to foster engaging interactions and multitask effectively will shine in this busy yet rewarding environment. If you have prior administrative experience, are proficient in Microsoft Office, and possess a knack for coordinating diverse personalities, you might just be the perfect fit. At Allied Universal®, we value our employees and offer a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) plan. Join our inclusive community, where your contributions make a real impact on both our teams and the customers we serve.

Frequently Asked Questions (FAQs) for Onboarding Specialist Role at Allied Universal
What are the main responsibilities of the Onboarding Specialist at Allied Universal®?

The Onboarding Specialist at Allied Universal® is key in conducting the New Employee Orientation. Responsibilities include preparing orientation materials, proctoring NEO, verifying documentation, and managing onboarding processes through our ATS. You will ensure new hires are welcomed effectively and that all necessary onboarding documentation is completed accurately.

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What qualifications are required for the Onboarding Specialist position at Allied Universal®?

To qualify for the Onboarding Specialist role at Allied Universal®, you should possess a high school diploma (or equivalent) and experience in a professional administrative environment. Preferred qualifications include a college degree in business or human resources, experience with ATS systems, and strong Microsoft Office skills to manage tasks efficiently.

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What skills are essential for success as an Onboarding Specialist at Allied Universal®?

Success as an Onboarding Specialist at Allied Universal® hinges on strong organizational and multitasking abilities, effective communication and management skills, and proficiency in Microsoft Office applications. A calm demeanor under stress and the ability to engage with diverse personalities are also crucial in this role.

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What benefits does Allied Universal® offer to Onboarding Specialists?

Allied Universal® offers generous benefits for Onboarding Specialists, including medical, dental, and vision insurance, a 401(k) plan, paid holidays, sick days, and a vacation accrual rate. These benefits reflect our commitment to supporting the well-being and professional growth of our employees.

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How does the Onboarding Specialist contribute to the culture at Allied Universal®?

The Onboarding Specialist at Allied Universal® plays a vital role in shaping the company culture by helping new hires feel valued and included during their orientation. By providing a supportive and informative introduction to the organization, you foster engagement, belonging, and loyalty that resonate throughout our communities.

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Common Interview Questions for Onboarding Specialist
Can you describe your experience with onboarding processes in previous roles?

When answering, focus on specific onboarding methods you've implemented, your role in facilitating training sessions, and any tools you used. Highlight how your involvement improved the onboarding quality and speed, showcasing your organizational skills relevant to the Onboarding Specialist role.

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How do you manage multiple tasks in a fast-paced environment?

Illustrate your time management strategies, such as prioritization techniques or tools you use to stay organized. Share an example when handling competing assignments, demonstrating your ability to remain calm and focused—key skills for the Onboarding Specialist at Allied Universal®.

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What strategies would you use to engage new hires during the onboarding process?

Discuss interactive methods you find effective, such as icebreakers, group activities, or personalized welcome materials. Emphasize the importance of creating a welcoming atmosphere as an Onboarding Specialist at Allied Universal® to foster a sense of belonging from day one.

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Describe a time when you faced a stressful situation in an administrative role.

Share a specific example, detailing the situation, your approach to de-escalate it, and the outcome. Emphasizing your calmness under pressure and your problem-solving skills will demonstrate you're equipped to handle challenges in the Onboarding Specialist position.

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What is your experience with Applicant Tracking Systems, particularly iCIMS?

If you have experience with iCIMS or other ATS, share how you've utilized these systems to manage recruitment and onboarding data. Discuss your familiarity with data entry accuracy, document verification, and tracking candidates through the onboarding process.

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How would you ensure all onboarding documentation is completed accurately?

Explain your process for reviewing documents carefully, cross-checking information, and following up with new hires to confirm completion. Stress the importance of accuracy in the Onboarding Specialist role—highlight how your attention to detail enhances compliance and efficiency.

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What role does communication play in the onboarding process?

Emphasize that clear communication fosters trust and understanding. Provide examples of how you would keep new hires informed and engaged during their onboarding journey to enhance their experience and satisfaction with Allied Universal®.

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How do you adapt your approach with diverse personalities during onboarding sessions?

Discuss your understanding of different communication styles and how you personalize your approach to connect with various individuals. Illustrate using specific examples where you successfully engaged people from diverse backgrounds, aligning with the inclusive culture at Allied Universal®.

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What motivates you to work as an Onboarding Specialist?

Convey your passion for helping others succeed and how you find fulfillment in supporting new hires' transitions. Share how this role aligns with your career goals and your excitement about contributing to the culture at Allied Universal®.

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Why do you believe proper onboarding is essential for a security company like Allied Universal®?

Highlight how effective onboarding leads to better retention and performance among security professionals. Emphasize that a positive start improves job satisfaction, encouraging new hires to align with the company's values and mission, crucial in the security industry.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 3, 2025

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