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Total Rewards Manager

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

ON SITE
The Total Rewards Manager supports the Total Rewards Director in all areas of Total Rewards. The Total Rewards Manager will assist in leading San Juan Regional Medical Center in all initiatives in the area of compensation, benefits, wellness, engagement, Worker's Compensation, etc. while ensuring compliance with all applicable state and federal laws. The Total Rewards Manager understands compensation, benefits, wellness, engagement, and Worker's Compensation best practices and partners with the Director, Total Rewards in creating a competitive Total Rewards Strategy.

Required Behaviors:
• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Three (3) to five (5) years of direct human resources experience including benefits administration, compensation
administration, and generalist duties
• Bachelor's Degree in business, human resources, or equivalent combination of education and experience
• Must have computer skills and the ability to learn HRMS System
• Must have proficient Microsoft Office skills (Outlook, Word, Excel, and PowerPoint)
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills

Preferred Qualifications:

• Master's Degree in business or healthcare-related field
• Human Resource management experience
• CEBS, PHR/SPHR, CP/SCP certifications
• Experience in Workday, Kronos, and HealthStream
• Expertise with payroll regulations, IRS code, FLSA, COBRA, ERISA, FMLA and related state and federal regulations


Duties and Responsibilities:

• Lead Total Rewards team projects and prepare and track total reward KPIs and reports
• Partner with Total Rewards Director in annual budget preparation in the areas of compensation, benefits, wellness, engagement, Worker's Compensation, etc.
• Partner with Total Rewards Director in the administration of appropriate policies, practices, and processes, in compliance with state and federal laws relating to compensation and benefits
• Oversee annual salary surveys to arrive at a proposed annual salary scale recommendation, to be approved by the Total Rewards Director

• Participate in appropriate salary surveys
• Work with retirement plan vendors on all required benefit filings, such as Form 5500, census production and other requirements under the IRS and ERISA
• Oversee the annual audit of all retirement plans
• Conduct benefit communication with employees at all levels
• Ensure benefit packets, relevant compensation and benefit information in the employee handbook, and other published compensation and benefits tools, is updated and accurate
• Assist in training the Total Rewards Team and HR Leadership Team to be knowledgeable in the employee benefit plans
• Assist in leading the implementation and administration of the benefit programs, including medical, dental, disability, life insurance, workers' compensation, employee assistance, retirement, and other plans
• Assist in managing benefit administration to include plan renewals, evaluation of total benefits package, and management of total benefits package, after consultation with the Total Rewards Director
• Assist with managing vendor relationships
• Assist with managing cross-functional project teams and committees
• Lead with the HRMS management and administration of the employee and manager self-service portion of the HRMS, most particularly the benefit enrollment module
• Assist in managing leave programs, to include workers compensation, long term disability, short term disability and FMLA management
• Conduct appropriate employee training, alongside the Total Rewards Director, to include Benefits Enrollment Training and Best Practices Training for managers regarding benefits and compensation management
• Participates in developing department goals, objectives, and systems
• Support the safety effort by working with the Total Rewards Director to resolve overlapping issues, such as: potential ADA issues or coordination of company benefits (FMLA)
• Assists in managing and tracking employee compensation and benefit-related costs, while staying within a pre-set budget
• Responsible for Worker Compensation and leading Worker Compensation Administrator: to include influencing safety and security policy and stakeholders
• Participate in the New Caregiver Orientation to foster positive attitude towards strategies
• Participate in wage surveys (when appropriate) and report the results to the Total Rewards Director for potential action
• Participate in HR Leadership Meetings and attend other meetings and seminars
• Enforce and ensure compliance of Privacy Act and HIPPA
• Other compliance training as assigned

• Perform other duties as assigned
• Each employee is responsible for implementing SJRMC's Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship


Physical Demands and Environmental Work Conditions:

• Prolonged periods of sitting at a desk and working on a computer
• Occasional irregular work hours (to meet the needs of SJRMC)
• Must be able to lift twenty-five (25) pounds
• Occasional: lifting, carrying, reaching, bending, pushing, pulling, and stooping
• Must be able to: talk (ordinary and conversations), hear (ordinary and conversations), and see (acuity: near and far, depth perception, and color vision)

Average salary estimate

$77500 / YEARLY (est.)
min
max
$65000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Total Rewards Manager, San Juan Regional Medical Center

Creating Life Better Here starts with you! At San Juan Regional Medical Center, we're not just about healthcare; we're about making a positive difference in the lives of our community. As a Total Rewards Manager, you will play a pivotal role in shaping our Total Rewards strategy, executing programs that affect compensation, benefits, wellness, and employee engagement. You'll collaborate closely with the Total Rewards Director to ensure compliance with state and federal laws while crafting competitive packages that attract and retain talent. Your expertise will help us maintain best practices in compensation and benefits administration, and your leadership will inspire the Total Rewards team to deliver exceptional projects. With your strong background in human resources and your commitment to our core values of Sacred Trust, Personal Reverence, and Team Accountability, you’ll foster a culture that benefits everyone involved. You’ll be diving deep into tasks such as overseeing salary surveys, managing vendor relationships, and conducting training sessions for staff. The Total Rewards Manager position is perfect for someone who thrives in a dynamic, engaging environment and is ready to contribute to our mission of making life better for all. Join us as we create a nurturing and exceptional environment while ensuring our workforce feels valued and supported!

Frequently Asked Questions (FAQs) for Total Rewards Manager Role at San Juan Regional Medical Center
What are the key responsibilities of a Total Rewards Manager at San Juan Regional Medical Center?

The Total Rewards Manager at San Juan Regional Medical Center is responsible for leading various total rewards initiatives, including compensation, benefits administration, wellness programs, and employee engagement strategies. The role involves managing compliance with applicable state and federal laws, conducting salary surveys, overseeing benefit communication, and partner with the Total Rewards Director to ensure competitive practices.

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What qualifications are needed to become a Total Rewards Manager at San Juan Regional Medical Center?

To qualify for the Total Rewards Manager position at San Juan Regional Medical Center, candidates should possess three to five years of direct human resources experience, including benefits and compensation administration. A Bachelor's Degree in business, human resources, or a related field is required, along with excellent communication skills and proficiency in Microsoft Office tools. Preferred qualifications include a Master's Degree and HR certifications such as CP/SCP or PHR/SPHR.

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How does the Total Rewards Manager support employee engagement at San Juan Regional Medical Center?

The Total Rewards Manager plays a crucial role in enhancing employee engagement at San Juan Regional Medical Center by implementing competitive compensation strategies and benefits programs. By ensuring that employees understand and appreciate their total rewards, the manager fosters a work environment that promotes morale, productivity, and overall satisfaction within the workforce.

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What are the preferred experiences for a Total Rewards Manager at San Juan Regional Medical Center?

While not mandatory, preferred experiences for the Total Rewards Manager role at San Juan Regional Medical Center include hands-on experience with HRMS systems like Workday and Kronos, expertise in payroll regulations, and certifications such as CEBS. Experience in healthcare-related HR management is highly advantageous due to the unique challenges presented in the medical field.

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What tools and systems should a Total Rewards Manager be familiar with at San Juan Regional Medical Center?

A Total Rewards Manager at San Juan Regional Medical Center should be familiar with HRMS tools, specifically those used for employee benefits administration, such as enrollment modules within HRMS. Proficiency in Microsoft Office products and basic understanding of IRS and ERISA regulations related to benefits is also essential for managing compliance and effective communication.

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Common Interview Questions for Total Rewards Manager
What strategies would you implement to enhance our total rewards program at San Juan Regional Medical Center?

When answering this question, focus on innovative ideas that align with the organization's mission and values. Talk about data-driven decisions and how you'd leverage employee feedback to create a meaningful rewards program that resonates with staff.

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Can you provide an example of how you've handled a challenging employee benefits situation in the past?

Provide a specific example where you successfully navigated a complex situation, such as resolving a benefits misunderstanding or negotiating with a vendor. Highlight your problem-solving skills and ability to communicate effectively.

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How do you ensure compliance with regulatory requirements in your role as a Total Rewards Manager?

Explain your approach to staying updated on regulations, such as FLSA or COBRA. Discuss regular audits and how you ensure timely communication and training for staff to keep compliance top of mind.

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What metrics do you use to measure the success of compensation and benefits programs?

Share the key performance indicators (KPIs) you monitor, including employee satisfaction surveys, turnover rates, and competitive benchmarking data. Discuss how these metrics inform decisions and drive continuous improvement.

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How would you approach communication of benefits changes to employees?

Discuss your communication strategy, emphasizing clarity, transparency, and how you'd utilize various channels (emails, meetings, intranet) to ensure all employees understand changes and their implications.

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What role does workplace culture play in total rewards administration?

Identify how a positive workplace culture directly impacts employee engagement and performance. Describe your experience in fostering culture through total rewards and how this benefits the organization.

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Describe a time when you improved employee engagement through total rewards initiatives.

Be ready to share a concrete example where your initiatives led to higher engagement levels, detailing the approach you took, the implementation, and the results.

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How do you stay informed about industry trends in total rewards?

Mention specific resources, such as professional organizations, webinars, or publications, that update you on industry best practices. This shows your commitment to continual learning and improvement.

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What skills are most important for a Total Rewards Manager, and how do you exhibit them?

Articulate essential skills such as analytical thinking, communication, and negotiation. Provide examples of how you've demonstrated these skills in past roles.

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How do you balance keeping total rewards competitive while controlling costs?

Discuss strategies like benchmarking data analysis and employee feedback to ensure program competitiveness while also respecting budgetary constraints. Share actual instances where you found this balance.

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San Juan Regional Medical Center is a community owned and operated hospital located in the beautiful San Juan River Valley in northwest New Mexico. A non-profit hospital serving the Four Corners area of New Mexico, Arizona, Colorado, and Utah, we ...

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DATE POSTED
April 11, 2025

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