Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Veradigm Provider
Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
Support a Team of Innovators
This role is responsible for developing the Education and Content strategy for the suite of Veradigm products and services. It will establish content guidelines, voice and style guides, and the customer personas by product pivotal to delivering flexible, simple, and intuitive learning paths and help center support resources for our customers across all our products and services. The Content and Education Manager, ensures our content and education resources follow our corporate branding guidelines and incorporate our brand message throughout. Additionally, it will collaborate with business systems, operations, and product/program teams to make sure help and education content is accessible and easy to leverage by optimized AI-driven customer self-service and agent support workflows. Lastly, the Content & Education Manager will make sure that our content and education resources are timely, of high quality, and relevant through established audit policies, integration into product release processes, and regular feedback and suggestion workflows for our customers and our internal team.
Are you the right fit?
Are you passionate about empowering customers? Do you get satisfaction in helping teams grow? Are you data driven? Are you typically considered an excellent communicator? Are you driven towards continuous improvement?
What you will contribute:
The ideal candidate will have:
Education:
Experience:
Travel Requirements:
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
Veradigm' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
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What makes us different from the rest? • We connect people, places and information across all care settings through our Open, Connected Community of Health™ •Our full suite of population health solutions build on the power of our comprehensive...
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