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Job details

Account Manager

Account Manager role at Alma, focusing on managing, negotiating, and retaining large accounts, delivering insights, identifying business opportunities, and being the voice of merchants. Ideal candidate has 3-4 years of relevant experience, fluent in French and English, commercial skills, KPI driven, empathetic, reliable, autonomous, and a great communicator.

Skills

  • Fluent in French and English
  • Commercial negotiation skills
  • KPI management
  • Empathy and client success focus
  • Autonomous problem-solving
  • Excellent communication skills

Responsibilities

  • Manage, negotiate and retain a portfolio of large accounts
  • Deliver meaningful insights and analysis of merchants' performance
  • Identify key business opportunities and develop strategic plans
  • Share insights and feedback from merchants with the Product & Engineering team
  • Establish trustful relationships with Alma’s large merchants

Benefits

    To read the complete job description, please click on the ‘Apply’ button
    Alma Glassdoor Company Review
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    CEO of Alma
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    Harry Ritter
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    Alma is an American healthcare company committed to simplifying access to high-quality, affordable mental health care. Alma provides a membership-based network for mental health care providers across the US.

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    BADGES
    Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future Maker
    CULTURE VALUES
    Inclusive & Diverse
    Empathetic
    Collaboration over Competition
    Fast-Paced
    Growth & Learning
    Feedback Forward
    Mission Driven
    Transparent & Candid
    BENEFITS & PERKS
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Mental Health Resources
    Health Savings Account (HSA)
    Flexible Spending Account (FSA)
    401K Matching
    WFH Reimbursements
    Pet Friendly
    Paid Volunteer Time
    Paid Holidays
    Paid Time-Off
    Equity
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, remote
    DATE POSTED
    May 29, 2024

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