Account Manager role at Alma, focusing on managing, negotiating, and retaining large accounts, delivering insights, identifying business opportunities, and being the voice of merchants. Ideal candidate has 3-4 years of relevant experience, fluent in French and English, commercial skills, KPI driven, empathetic, reliable, autonomous, and a great communicator.
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Skills
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Fluent in French and English
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Commercial negotiation skills
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KPI management
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Empathy and client success focus
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Autonomous problem-solving
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Excellent communication skills
Responsibilities
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Manage, negotiate and retain a portfolio of large accounts
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Deliver meaningful insights and analysis of merchants' performance
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Identify key business opportunities and develop strategic plans
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Share insights and feedback from merchants with the Product & Engineering team
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Establish trustful relationships with Alma’s large merchants
To read the complete job description, please click on the ‘Apply’ button