Account Manager role at Alma, focusing on managing, negotiating, and retaining large accounts, delivering insights, identifying business opportunities, and being the voice of merchants. Ideal candidate has 3-4 years of relevant experience, fluent in French and English, commercial skills, KPI driven, empathetic, reliable, autonomous, and a great communicator.
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Skills
Fluent in French and English
Commercial negotiation skills
KPI management
Empathy and client success focus
Autonomous problem-solving
Excellent communication skills
Responsibilities
Manage, negotiate and retain a portfolio of large accounts
Deliver meaningful insights and analysis of merchants' performance
Identify key business opportunities and develop strategic plans
Share insights and feedback from merchants with the Product & Engineering team
Establish trustful relationships with Alma’s large merchants
Benefits
To read the complete job description, please click on the ‘Apply’ button
Alma is an American healthcare company committed to simplifying access to high-quality, affordable mental health care. Alma provides a membership-based network for mental health care providers across the US.