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DescriptionGlobal Trade Services (GTS) is looking for an experienced Trade Compliance Solutions Manager who will deliver global risk management solutions for customs valuation compliance.In this role, you will be part of a new team responsible for the development of the strategies, policies, processes, tools and solutions that anchors our customs valuation risk management programs and will be a key enabler for myriad cross border programs . You will work closely with different functions including legal, logistics and supply chain, accounting, finance, transfer pricing, business, and Product and Technology teams to continuously improve our customs valuation risk management capability.The ideal candidate would be a self starter with a subject matter expertise of trade regulations, particularly on customs valuation and experience with customs operations with a strong track record of delivering projects that involves coordination across different functions (e.g. tax, business, supply chain, tech)Key job responsibilities• Set objectives, and drive improvements to your space that you quantify with metrics.• Partner with stakeholders including trade, legal, tax, and finance and accounting to drive development of customs valuation-related policies, processes and solutions.• Build flexible and scalable solutions across various customized technologies, business models/supply chain arcs, and country regulatory regimes.• Stay informed on regulations and technologies relevant to your space and bring them into your risk management programs.• Drive alignment by providing near and long term considerations and impacts, and highlight recommended trade-offs and priorities.• Work with business intelligence engineers and technology teams to design, build and track key performance indicators and systems.• Communicate risks, proposals, regulatory updates and strategies to internal and external stakeholders in meetings and documents.A day in the lifeYou reviewed your notes from yesterday's meeting with the Amazon Devices team on their launch plan for UAE to prepare for the meeting with the local Trade Manager to discuss the customs valuation risk for the launch. Demonstrating your high judgment and subject matter expertise, you identified a solution gap when assessing the operating plan for the UAE launch which you want to include in the Quarterly Business Review (QBR) document you are authoring. You captured a similar use case for a Physical Store launch in UK and want to advocate for resources to develop a global solution for the emerging risk.About The TeamThis position reports to the Senior Manager of Valuation Governance in the Global Trade Services (GTS) function. GTS is responsible for providing global trade and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business.Basic Qualifications• 6+ years of compliance, audit or risk management experience• Knowledge of Microsoft Office products and applications at an advanced level• Bachelor's degree or equivalentPreferred Qualifications• Project Management Professional (PMP) or equivalent certification• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent• Master's degree or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2787593

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What You Should Know About Senior Trade Compliance Program Manager, Global Trade Services, Amazon

Are you a seasoned professional with a passion for trade compliance? Join Amazon.com Services LLC as a Senior Trade Compliance Program Manager within our Global Trade Services team in Arlington, VA! In this dynamic role, you will be at the forefront of ensuring that our customs valuation compliance programs are not just effective, but innovative. Working closely with cross-functional teams including legal, logistics, supply chain, and finance, you'll spearhead the development of strategies and solutions that empower our customs valuation risk management programs. Your years of experience in compliance and risk management will shine as you help shape and improve our processes while staying current with evolving regulations. You will set objectives backed by metrics, drive development of impactful policies, and foster collaboration among stakeholders. Picture yourself designing tailored solutions that span various technologies and business models, directly influencing our vast cross-border operations. At Amazon, we value diversity and believe in creating an inclusive workplace where every voice matters. If you're ready to take charge and enhance our trade compliance capabilities, we want to hear from you. This is not just a job; it's an opportunity to make a significant impact in our global operations.

Frequently Asked Questions (FAQs) for Senior Trade Compliance Program Manager, Global Trade Services Role at Amazon
What are the primary responsibilities of a Senior Trade Compliance Program Manager at Amazon.com Services LLC?

The Senior Trade Compliance Program Manager at Amazon.com Services LLC will be responsible for developing and implementing customs valuation compliance strategies and risk management solutions. This role involves collaborating with various departments such as legal, finance, and supply chain to create effective policies and systems. You will analyze regulations, identify gaps, and design scalable solutions that align with Amazon's global trade operations.

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What qualifications are required for the Senior Trade Compliance Program Manager position at Amazon?

To qualify for the Senior Trade Compliance Program Manager role at Amazon, candidates should possess at least 6 years of experience in compliance, audit, or risk management. An advanced knowledge of Microsoft Office applications and a bachelor's degree are required. Preferred qualifications include a Project Management Professional (PMP) certification and experience utilizing technology for process improvements, alongside a master’s degree.

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How does the Senior Trade Compliance Program Manager contribute to Amazon's global trade operations?

As a Senior Trade Compliance Program Manager at Amazon, you play a crucial role in enhancing global trade operations. Your expertise ensures that customs valuation compliance is meticulously managed, enabling smoother cross-border transactions. You will collaborate with multiple teams to drive improvements, communicate risks, and implement solutions that ultimately support Amazon's trading practices in various markets.

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What skills are essential for success as a Senior Trade Compliance Program Manager at Amazon?

Successful candidates for the Senior Trade Compliance Program Manager position at Amazon will possess exceptional communication skills to convey complex trade compliance issues effectively. Strong analytical abilities and experience with project management are vital, along with a comprehensive understanding of trade regulations and customs operations. A proactive, self-starting attitude will also contribute significantly to achieving collective goals.

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What is the work environment like for a Senior Trade Compliance Program Manager at Amazon?

The work environment for a Senior Trade Compliance Program Manager at Amazon is dynamic, collaborative, and fast-paced. You will be surrounded by cross-functional teams where innovative solutions to customs valuation challenges are developed. Amazon fosters a culture of inclusion and diversity, ensuring that every team member contributes and thrives as part of a bigger mission.

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Common Interview Questions for Senior Trade Compliance Program Manager, Global Trade Services
Can you explain a challenging compliance project you managed in your previous roles?

In answering this question, be sure to highlight specific challenges, your approach to resolving them, and what the outcomes were. Describe how your problem-solving skills and collaboration with multiple teams led to a successful project conclusion, emphasizing the relevance to customs valuation.

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How do you stay informed about evolving trade regulations?

Show your proactive approach by discussing various sources you use to keep abreast of regulatory changes, such as professional journals, industry groups, or networking events. Demonstrate your commitment to continuous learning and adapting compliance strategies to align with new regulations.

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What methodologies do you employ to ensure process improvements in compliance?

Discuss your familiarity with methodologies such as Lean principles or Six Sigma. Provide examples of how you have previously implemented these methodologies to drive meaningful improvements in processes within customs or compliance operations.

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How would you approach building a scalable compliance solution?

Highlight your strategic thinking. Describe your process for assessing current systems, identifying gaps, working with technology teams, and designing scalable solutions that align with diverse regulatory requirements across different markets.

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What steps do you take to communicate complex compliance issues to stakeholders?

Communicating complex issues requires clarity and diplomacy. Explain how you would break down jargon, connect issues to business impacts, and present information in a structured manner suitable for different audience levels, promoting understanding and collaboration.

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Can you give an example of how you handled a compliance risk that arose unexpectedly?

Prepare a story that explains the risk, your assessment process, and the mitigation steps you took. Show how you quickly collaborated with other teams to address the unexpected issue, demonstrating your ability to thrive under pressure.

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What are the key performance indicators (KPIs) you think are essential for compliance?

Discuss specific KPIs that you consider critical for measuring compliance effectiveness, such as error rates in customs documentation or the speed of resolution for compliance issues. Explain how tracking these KPIs can lead to continuous improvement.

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Describe your experience working with cross-functional teams.

Provide concrete examples of successful collaborations with various departments, highlighting your ability to communicate clearly, build relationships, and achieve common goals within a cross-functional setting.

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How do you prioritize your tasks in a fast-paced compliance environment?

Explain your prioritization strategy, whether it involves evaluating deadlines, assessing risks, or balancing multiple projects. Show how your organizational skills allow you to remain focused and effective in high-pressure situations.

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What interests you most about trade compliance in a global context?

Share your passion for trade compliance and describe how the complexities of navigating international regulations excite you. Showcase your enthusiasm for being part of a company's global operations and positively contributing to its growth.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 6, 2024

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