Solution Consultant, Amazon Business Professional Services, ProServe

Description

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business Solutions Consulting team is dedicated to understanding our Customer’s procure to pay (P2P) processes and systems in order to blueprint solutions that make it easier to buy on Amazon Business. The Solution Consulting team establishes technical and functional credibility in the sales cycles, and conveys best practices and prescriptive guidance for procurement processes and system design via direct customer/partner interaction. They help drive the evolution of Amazon Business platforms and technologies by providing direct input and feedback from the field to internal product and tech teams. The candidate will work closely with the Sales, Implementation, Product, and Tech teams. The ideal candidate has experience developing relationships across functional areas such as Procurement, Finance, and IT, has Procure to Pay (P2P) and B2B technical and functional experience, and has a proven track record of managing and troubleshooting integration projects.


Key job responsibilities
-Engage with the largest and most complex customers, consisting of the Fortune 500 companies

-Gain a deep understanding of our customers procure to pay (P2P) processes and systems to ensure we can provide a viable solution that meets their goals with Amazon Business

-Recommend solutions to help customers adopt complex business features

-Identify potential risks / gaps and propose potential workarounds

-Work closely with sales team to provide status updates and insights learned during discovery with the customer

-Relay market needs and requirements back to internal Amazon teams including Product Management, Technical, and Category Management teams

-Collaborate and influence key internal Amazon stakeholders

About the team
The Solution Consulting teams sits within the Amazon Business Professional Services (ProServe) organization. Our mission is to accelerate our Customer’s success, adoption, and spend. We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources. AB ProServe has continued to extend beyond its historical focus of solely implementing Customers, to a team that supports Customers throughout their lifecycle.

Basic Qualifications

- Bachelor's degree or equivalent
- Experience translating customer needs into business requirements
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- 3+ years of B2B implementation or services delivery experience
- Knowledge of procurement, procure to pay (P2P), and source to pay systems and processes

Preferred Qualifications

- Experience influencing at all levels within an organization, particularly at the executive level
- 5+ years of ERP, eProcurement, or AP Automation experience
- Experience with and working knowledge of Coupa, SAP, and Ariba systems
- Demonstrated ability to manage multiple projects including work prioritization, resource coordination, planning, and task delegation
- Excellent communications skills with the ability to manage challenging conversations in a professional manner

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $62,100/year in our lowest geographic market up to $132,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.