Sr. Implementation Manager, Amazon Business

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Implementation Managers (IMs) help organizations transform how they view and manage spend and best utilize Amazon Business (AB) for purchasing needs. IMs engage with executives, purchasing leadership and finance leadership to include Amazon Business as a key part of purchasing strategies, tools, and processes. IMs are experts in AB solutions and they structure programs that incorporate AB solutions into existing purchasing processes and/or develop new processes to improve efficiencies and reduce costs. IMs work closely with customers to guide deployments and successfully adopt our solutions. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, and IT, project management experience managing complex B2B implementations, and has a proven track record of meeting and exceeding program goals and revenue targets.ÂKey job responsibilitiesThe Implementation Manager is the focal point for multiple, concurrent implementation projects that vary in size and scope. The IM is accountable for the following aspects of each project:• Analyze current purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance• Drive and accelerate spend adoption through advising customers on best practices for using Amazon Business solutions• Define requirements and scope program for utilizing AB solutions• Oversee program execution including personnel assignment, project scheduling, and timely delivery• Provide timely, clear and concise and complete communications to customer and Amazon Business Leadership• Assess program risks, anticipate challenges, and provide escalation management when necessary• Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that will increase customer adoption• Meet or exceed targets for customer and/or feature spend adoption• Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams