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Supply Chain Manager, North America Transportation Services

DescriptionAmazon is seeking a Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a Supply Chain Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and analyze data, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to• support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.About The TeamAmazon's vision for the future is one where Fulfillment Centers operate as a local store with up to 60% of flows for each DS will come from a single upstream FC. We envision Amazon’s Outbound Supply chain to be the benchmark for Performance, Speed and Cost, and do not believe in prioritizing one service over the other. The ideal network design is one that lowers cost-to-serve and, in the process, does so with a positive impact on delivery speed and reliability.The Network Optimization through Regional Design (NORD) Team's mission is to create the roadmap to enable this vision and drive cross-functional initiatives to make rapid progress towards it. The team will work across the breadth of the Supply Chain to identify opportunities to improve placement, make better fulfillment decisions and guide the development of the right infrastructure and network design to bring it all together.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:• Medical, Dental, and Vision Coverage• Maternity and Parental Leave Options• Paid Time Off (PTO)• 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBasic Qualifications• 3+ years of program or project management experience• 3+ years of working cross functionally with tech and non-tech teams experience• 3+ years of defining and implementing process improvement initiatives using data and metrics experience• 2+ years of supply chain experience• Bachelor's degree• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL• Experience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications• 3+ years of driving end to end delivery, and communicating results to senior leadership experience• 3+ years of driving process improvements experience• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization• Experience building processes, project management, and schedules• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2847757

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What You Should Know About Supply Chain Manager, North America Transportation Services, Amazon

Are you ready to take on the role of Supply Chain Manager with Amazon's North America Transportation Services in the vibrant city of Nashville, TN? In this exciting position, you'll lead complex projects that span various functions and technologies. Your main goal will be to enhance our supply chain and transportation networks, ensuring that everything runs smoothly and efficiently. You'll have the freedom to scope ambitious projects, develop clear timelines, and communicate updates to senior management. Your knack for project management and analytical skills will be essential as you foster collaboration across teams and navigate through various challenges. By leveraging data analytics, you'll set objectives that drive growth and improvements, and identify potential risks to keep our projects on track. Not to mention, you'll be part of a dynamic team that is passionate about innovation and optimizing Amazon's supply chain performance. With a hiring commitment to diversity and inclusion, Amazon offers a workplace where your ideas and contributions matter, making it an ideal environment for ambitious professionals eager to make their mark. Join us and let's build the future of logistics together, where performance, speed, and cost are seamlessly integrated to redefine excellence in delivery.

Frequently Asked Questions (FAQs) for Supply Chain Manager, North America Transportation Services Role at Amazon
What are the key responsibilities of a Supply Chain Manager at Amazon?

As a Supply Chain Manager at Amazon, your main responsibilities will include managing and overseeing cross-functional programs, scoping large projects, tracking timelines, and developing mechanisms for communication regarding project status and risks. You'll be leading a variety of initiatives focused on improving our supply chain and transportation networks while collaborating with both internal and external partners.

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What qualifications are needed for the Supply Chain Manager role at Amazon in Nashville?

To qualify for the Supply Chain Manager position at Amazon in Nashville, you should have at least 3 years of program or project management experience, combined with at least 2 years of supply chain experience. A Bachelor's degree is required, along with advanced skills in Excel and knowledge of SQL. Strong cross-functional teamwork experience is also crucial, especially when working with both technical and non-technical teams.

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How does Amazon support its Supply Chain Managers in achieving their goals?

Amazon supports its Supply Chain Managers by fostering an inclusive culture that encourages collaboration and innovation. You'll have access to a range of resources and tools to guide your projects, including advanced analytical tools and a network of experienced professionals. Additionally, Amazon offers a full spectrum of benefits that promote your personal and professional growth, ensuring you have what you need to succeed.

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What type of projects will a Supply Chain Manager at Amazon lead?

In your role as a Supply Chain Manager at Amazon, you'll lead a variety of strategic and tactical projects within the supply chain and transportation sectors. These could include optimizing logistics processes, enhancing fulfillment strategies, and implementing new technologies or systems to streamline operations. The projects will be dynamic and require creative problem-solving and innovation.

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What skills are essential for success as a Supply Chain Manager at Amazon?

Successful Supply Chain Managers at Amazon possess strong analytical skills, excellent project management capabilities, and effective communication skills, particularly when presenting to senior managers and stakeholders. The ability to collaborate across teams and manage relationships is vital, as well as the competence in data analysis to drive process improvements and achieve set objectives.

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Common Interview Questions for Supply Chain Manager, North America Transportation Services
Can you explain your experience with project management in supply chain?

When responding to this question, highlight specific projects you've managed and the methodologies you employed. Discuss your approach to tracking timelines, coordinating teams, and addressing challenges that arose during the project lifecycle, ensuring you connect your experiences to key responsibilities in the Supply Chain Manager role.

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How do you prioritize projects in a fast-paced environment?

For this question, explain your decision-making process for assessing project impact, resource availability, and strategic alignment with organizational goals. Provide examples of how you've navigated competing demands in the past, demonstrating your ability to maintain focus under pressure.

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Describe a time you identified a risk in a project. How did you handle it?

When answering, provide a detailed account of a specific scenario where you effectively identified a risk. Explain the steps you took to mitigate the issue, the collaborative efforts you engaged in, and the eventual outcome of your actions. This showcases your problem-solving abilities and vigilance.

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What tools and metrics do you use to analyze supply chain performance?

Discuss the specific tools and software you're familiar with, such as Excel and SQL, and how you've applied them to derive meaningful insights from data. Mention key performance metrics you've used and how you leveraged this information to drive improvements in your previous roles.

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Can you give an example of how you've improved a process in your previous roles?

Provide a narrative about a specific process improvement initiative you've led. Detail the steps you took to analyze the existing process, collaborate with stakeholders, implement changes, and measure the resulting improvements. This illustrates your proactive approach and results-driven mindset.

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How do you foster collaboration among cross-functional teams?

Share your strategies for building relationships among team members from different departments. Discuss how you promote open communication, set shared goals, and recognize contributions, emphasizing successful outcomes that resulted from your collaborative efforts.

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Describe your experience working with data in supply chain management.

Detail your familiarity with collecting, analyzing, and reporting on supply chain data. Emphasize your ability to translate data insights into actionable strategies. Examples of successful projects that utilized data analysis will reinforce your expertise in this area.

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What is your approach to managing budgets for projects?

Discuss your methodology for budgeting, including how you estimate costs, track expenditures, and ensure alignment with project goals. Providing specific examples where you effectively managed project budgets will enhance your credibility.

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How do you ensure that all stakeholders are informed throughout a project?

Illustrate your communication plan during projects, detailing how you maintain transparency with stakeholders. Describe how you provide regular updates and solicit feedback to align expectations and foster buy-in.

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Why do you want to work as a Supply Chain Manager at Amazon?

Express your enthusiasm for the role and the company. Highlight aligned values, your admiration for Amazon's innovative approach to logistics, and how your skills and experiences would contribute to the organization's goals. A genuine passion will resonate well with interviewers.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

1758 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 9, 2024

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