Customer Incident Response, Global Services Security

• Experience performing incident response activities
• 1+ years of experience building/operating on the AWS platform
• 2+ years of experience in technical IT security or related job role
• 1 years of threat detection or incident response experience
• Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment.

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.

Key job responsibilities

• Support incident response operations
• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.
• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.
• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.
• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.
• Innovate on behalf of customers by translating your thoughts into action-yielding results.
• Mentor and invest in our team, partners and customers to raise the bar for our customers.
• On-call required.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA

• Experience in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities.
• Experience in operating security solutions, such as WAF, IPS, Anti-DDoS, or SIEM.
• Interest and/or experience in big data storage, processing, and analytic methodologies and techniques like relational databases, NoSQL, ETL, business intelligence, Hadoop, data science, or machine learning.
• Experience managing a security event, including managing customer expectations and delivering results.
• Knowledge of incident response workflows and processes.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.