Quality Assurance Analyst

We are global, we are impacting the lives of millions every day, we are making a difference!At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visitwww.amcor.com.Job DescriptionAs Quality Assurance Analyst you will be responsible for testing, analysis, maintenance, preparation and support of audits, assist with customer complaints and corrective action, ensure and set best practices for quality lab, participation in CI efforts and back up for Quality Manager as needed.WHAT YOU GET TO DO• Acts as a safety leader. Demonstrates safety leadership by complying with all safety rules, policies, regulations and procedures; participating in safety programs, and encouraging employee involvement from all employees in all safety activities. Supports all written safety programs and safety training.• Able to conduct all the QC tests as needed• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry• Analyze QA and/or other data for trends and issue reports as needed• Use various statistical analyses to solve business/quality problems• Monitor and recommend improvements to critical inputs into the processes• Assures that test equipment within the Quality Department is functional and appropriate.• Conduct internal and supplier audits as needed• Prepare for and assist with customer audits• Support customer launches• Assist with customer complaints and corrective action process• Support investigations and follow up on corrective actions• Coordinate, conduct and review equipment calibrations• Ensure the smooth working of the quality laboratory: equipment maintenance and service contracts• Determine/capture best laboratory QC/QA practices• Coach Operations staff to ensure understanding/compliance with customer expectations• Participate in continuous improvement projects as needed• Interface with all departments and personnel: Production, Technical, Customer Service, Operations, Management, Shift Supervisors, Maintenance, etc.• Perform other duties in the QA department as needed• Substitute for the Quality Manager as neededWHAT WE VALUE• Excellent communication skills and the ability to interact with all personnel• Training or experience with FSSC 22000 standards and GMP’s• Must have strong time management skills to handle multiple ongoing projects• Computer skills – including Microsoft Word and Excel. Statistical analysis program experience is desired.• Working knowledge of statistical analysis techniques and software tools. Green Belt certification is beneficial.• A general familiarity with manufacturing operations. A working knowledge of various converting raw materials would be a plus.• Ability to work independently with minimal supervisionWHAT WE WANT FROM YOU• 1-4 years college degree in Engineering or other technical field or equivalent• 3-5 years previous experience working in a Manufacturing or Quality environment desired.• 1+ year of experience in a comparable position, specifically analyzing problems and resolving customer issues, in a manufacturing environment.• A thorough understanding of common Quality and Problem Solving tools such as ISO, FSSC 22000, Statistical Analysis, Pareto Charts, Histograms, Brainstorming, etc.• Knowledge of problem-solving techniques, continuous improvement tools and methodologies (such as Six Sigma)• Must be proficient in Microsoft Office and MinitabOur ExpectationsWe expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:• Our people are engaged and developing as part of a high-performing Amcor team• Our customers grow and prosper from Amcor’s quality, service, and innovation• Our investors benefit from Amcor’s consistent growth and superior returns• The environment is better off because of Amcor’s leadership and productsEqual Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender IdentityAmcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.E-VerifyWe verify the identity and employment authorization of individuals hired for employment in the United States.