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Logistics Operations Coordinator

Company Description

America Chung Nam is the world’s largest exporter of recovered paper in the US and a leading exporter in Europe and Asia. We have been consistently recognized as the top American exporter to China since 2001. America Chung Nam was founded in 1990 and is based in City of Industry, California with additional offices in New Jersey, the United Kingdom (registered as MLM Ltd.), The Netherlands, Japan, South Korea, and China.

Job Description

As a Logistics Operations Coordinator, you will be providing an operational logistic framework for the assigned areas, primarily Europe-Asia mostly by deep sea ocean & sometimes land freight. You will manage daily operations and be involved in the distribution process. This details logistical tasks such as transportation, and customer service. You should have a solid working knowledge of the responsibilities of all parties in the export transaction including that of the buyer, supplier, ocean/inland carriers, customs agent, and governmental entities such as the customs authorities and environmental agencies. It's a demanding role that requires sharp eyes, clear communication, an organized mindset, and a good sense of humor.

Every day is a new challenge! Resolving those challenges is a key aspect of this role. Always providing and concreting movement options, this will be your priority every day, all day. Working with the team, and making sure that our sales contracts are being fulfilled timely. Help our logistics team, to strategize accounts and markets and basically be the spider in the web for supporting both operations and logistics to keep the business moving.

Your day-to-day may look like this:

  1. Manage the transportation and distribution operations and drive continuous improvements and productivity gains. Mostly by the ocean (booking vessels, and mapping routes), and sometimes by land (trucks, trains, etc.).
  2. Overcome challenges (vessel/loading delays, unplanned container inspections, short deadlines, just to name a few) to help ensure that delivery is made in line with internal and external customers’ requirements and in compliance with regulatory requirements (customs and environmental entities).
  3. Manage the export operations in conjunction with the Logistics Team.
  4. In collaboration with the Logistics team, maintaining and developing partnerships with existing, new, and potential service providers through effective vendor/client management.
  5. Work cross-functionally with sourcing (buyers), operations team, and logistics team, to identify improvement opportunities and implement successful simplification efforts, that benefit the team locally and are in line with global procedures.
  6. Support change initiatives to enable operational logistics to reach a world-class level of operations and digitization.

Qualifications

  1. Minimum 2-4 years of working experience in logistics, or supply chain management.
  2. Bachelor’s degree in Logistics, Supply Chain, or similar training (i.e., vessel planning, customs, inland operations, etc.) is a plus.
  3. Solid knowledge and experience in transportation, import and export regulations, and requirements for European countries including letters of credit, international trade, and shipping incoterms.
  4. Proficiency in SAP & Microsoft Office Suite.
  5. Proven ability to meet deadlines in a fast-paced (at least 300 containers+ p/w) and dynamic environment.
  6. Solid communication and coordination skills working across time zones and countries.
  7. Positive thinker with a can-do spirit and a change agent mentality.
  8. Analytical, detail-oriented, and organized, with the ability to spot discrepancies quickly, analyze data and communicate timely.
  9. Fluent in English and any other languages is a big plus  (i.e., Spanish, French, Italian, Dutch, and German).

Additional Information

Benefits: 

  1. 40 hours per week with a competitive salary.
  2. Annual Bonus.
  3. Company Pension Scheme.
  4. Paid 25 days annual vacation, with the possibility of an additional 3 days as a bonus annually, thus 28 days annual vacation in total (excluding official public holidays).
  5. The company will provide a Laptop and Mobile Phone.
  6. Possibility of Hybrid Working (3 days office, 2 days WFH)
  7. Paid Education: training/courses/industry-base conferences.
  8. Annual Team-Buildings and Social Outings.
  9. Possibility to cross-train within the global organization, and travel to our offices in The U.K., Asia & U.S.A.
What You Should Know About Logistics Operations Coordinator, America Chung Nam

Join our dynamic team at America Chung Nam as a Logistics Operations Coordinator in beautiful Rotterdam, Netherlands! In this pivotal role, you will design and oversee the operational logistics for our European and Asian routes, focusing primarily on deep-sea ocean freight with occasional land transport. Your day-to-day activities will include managing transportation and distribution operations, tackling exciting challenges like vessel delays and container inspections, and ensuring compliance with all necessary regulations. You'll be the key liaison between various parties, including buyers, suppliers, carriers, and customs agents, so clear communication and organization are essential. We're looking for someone with a proactive mindset, a good sense of humor, and the ability to spot discrepancies and analyze data quickly. With a minimum of 2-4 years of logistics or supply chain management experience, you'll help us fulfill sales contracts efficiently and drive improvements across our operations. Plus, you can expect a supportive work environment with hybrid working options, competitive benefits, and opportunities for professional development. If you thrive in a fast-paced, collaborative setting and are ready to make an impact in the logistics field, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Logistics Operations Coordinator Role at America Chung Nam
What are the main responsibilities of a Logistics Operations Coordinator at America Chung Nam?

As a Logistics Operations Coordinator at America Chung Nam, your main responsibilities will include managing transportation and distribution operations, overcoming logistical challenges, supporting export operations alongside the Logistics Team, and developing partnerships with service providers. You'll also work across various teams to identify improvement opportunities and support initiatives aimed at optimizing operational logistics.

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What qualifications do I need to apply for the Logistics Operations Coordinator position at America Chung Nam?

To apply for the Logistics Operations Coordinator position at America Chung Nam, you should ideally have a bachelor's degree in Logistics, Supply Chain, or a related field, along with 2-4 years of logistics or supply chain management experience. Additionally, solid knowledge of transportation regulations, import and export requirements in European countries, and proficiency in SAP and Microsoft Office are key qualifications sought for this role.

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How does America Chung Nam support the development of Logistics Operations Coordinators?

America Chung Nam values the growth and development of its Logistics Operations Coordinators by providing paid education opportunities, including training, industry conferences, and the chance to cross-train within the global organization. This support ensures that you stay updated with industry best practices and enhance your professional skills.

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What kind of work environment can I expect as a Logistics Operations Coordinator at America Chung Nam?

You can expect a collaborative and fast-paced work environment at America Chung Nam. The company promotes a hybrid working model, allowing you to balance between working in the office and from home. Additionally, you'll become part of an engaging team culture that includes social outings and team-building activities, creating a positive atmosphere to thrive in.

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What benefits does America Chung Nam offer to its Logistics Operations Coordinators?

As a Logistics Operations Coordinator at America Chung Nam, you will enjoy a competitive salary, an annual bonus, a company pension scheme, and 25 days of paid vacation, potentially increasing to 28 days. Other benefits include a company laptop and mobile phone, opportunities for professional development, and cross-training opportunities globally, fostering both personal and career growth.

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Common Interview Questions for Logistics Operations Coordinator
How do you handle unexpected challenges in logistics?

To effectively answer this question, you should highlight specific examples of past experiences where you successfully navigated challenges, such as vessel delays or regulatory hurdles. Explain the steps you took to resolve the issue, emphasizing your analytical and problem-solving skills while showcasing a positive and proactive approach.

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What strategies do you use for effective communication across teams?

When answering, stress the importance of clear and consistent communication. You can mention utilizing communication tools, regular meetings, and being available for collaboration. Provide an example of how your communication style helped resolve misunderstandings or improve teamwork within a previous role.

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Can you explain your experience with SAP and Microsoft Office Suite?

Your answer should summarize your proficiency in both SAP and Microsoft Office, highlighting specific examples related to logistics operations. Talk about how you've used these tools to manage data, streamline processes, or enhance workflow, demonstrating your ability to effectively leverage technology in your logistics role.

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What do you consider when planning transportation routes?

In your response, outline the critical factors you consider, such as cost, time efficiency, regulatory compliance, and environmental impacts. Discuss methods you've used to analyze potential routes and make data-driven decisions for optimal logistics management.

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Describe a time you met a tight deadline. How did you handle the pressure?

Share a specific situation where you faced a tight deadline in logistics. Explain the strategies you implemented to stay organized and focused, how you prioritized tasks, and any teamwork involved that helped you successfully meet the deadline. Stress the importance of maintaining composure under pressure to ensure smooth operations.

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How do you ensure compliance with export regulations?

Discuss your systematic approach to ensuring compliance with export regulations, emphasizing the importance of staying informed on current laws and guidelines. Mention how you incorporate compliance checks in your routine logistics processes and any experience you have working directly with customs officers or regulatory agencies.

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What roles do you see logistics playing in a company's success?

Your answer can reflect the integral role logistics plays in driving efficiency, improving customer satisfaction, and optimizing costs. Provide examples from your experience that demonstrate how effective logistics management has contributed to a company's overall success and profitability, such as reducing lead times or enhancing service delivery.

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What experience do you have in vendor management?

In answering, share any relevant experience with vendor or supplier relationships. Talk about the strategies you’ve used to build strong partnerships, resolve conflicts, negotiate terms, or conduct performance reviews, showcasing your relationship-building and negotiation skills within your logistics role.

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How do you keep updated with the latest logistics trends and developments?

Explain your proactive approach to staying informed, which could involve following industry publications, attending webinars, joining professional organizations, and networking with peers. Demonstrate your passion for continuous learning and professional development within the ever-evolving logistics landscape.

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What is your philosophy towards teamwork in logistics operations?

Discuss your belief in the importance of collaboration and open communication in achieving successful logistics outcomes. Provide examples of how you’ve fostered teamwork in your previous roles, highlighting the benefits of diverse perspectives in problem-solving and operational improvements.

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Full-time, hybrid
DATE POSTED
December 2, 2024

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