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Operations Administrator

Our client is seeking a highly organized and detail-oriented Operations Administrator to support the smooth functioning of their operations team. This role involves handling essential administrative tasks such as data quality control, invoicing reconciliation, contract generation, contractor management, and consultant sourcing. If you are tech-savvy, thrive in a fast-paced environment, and are driven to take on new challenges, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM PST 

Key Responsibilities

  • Data Quality Control: You will ensure data accuracy and consistency by reviewing and verifying data across systems, resolving discrepancies, and implementing data quality standards.

  • Invoicing Reconciliation: You will reconcile consultant invoices with work performed and contracts, ensure timely processing, and address any billing discrepancies.

  • Contract Generation: You will assist in drafting, finalizing, and organizing contracts, agreements, and other legal documents.

  • Administrative Support: You will provide administrative support to the operations team, including scheduling meetings, preparing for them, and managing correspondence.

  • Process Improvement: You will identify opportunities to streamline processes, implement improvements, and introduce best practices for efficiency.

  • Contractor Management: You will manage contractor onboarding, performance, and offboarding while ensuring compliance with company policies and addressing any issues.

  • Consultant Sourcing: You will identify and source consultants for projects, evaluate their qualifications and manage their engagement process.

What Success Looks Like

  • Accurate Data Management: High-quality data with minimal discrepancies or errors.

  • Efficient Processes: Administrative tasks completed on time, with improved efficiency.

  • Seamless Contractor Operations: Effective management of contractors, with positive outcomes in onboarding and performance.

  • Strong Team Support: Positive feedback from the operations team on administrative and organizational support.

Qualifications

  • Experience:

    • 1+ years of experience in an administrative or similar role.

    • Previous MS Office experience or familiarity with data entry is highly advantageous.

    • Prior experience using web-based databases is a plus.

  • Skills:

    • Excellent organizational and time management skills.

    • Attention to detail and accuracy in work.

    • Ability to work independently and collaboratively.

    • Strong English verbal and written communication skills.

    • Problem-solving mindset with a focus on innovation and forward-thinking.

Preferred Qualifications

  • Fast learner and adaptive.

  • Tech-savvy with a strong attention to detail.

  • Extremely driven, with a desire to take on more responsibility and learn quickly.

  • Comfortable with change and willing to adapt to dynamic environments.

  • Transparent and open to direct communication and feedback.

  • Diligent, proactive, and able to ask deeper questions to understand theoretical foundations.

Opportunity

This is an exciting opportunity for a highly motivated individual who enjoys diving into the details and thrives in a fast-paced, ever-evolving environment. If you're ready to innovate and make an impact, we encourage you to apply.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

What You Should Know About Operations Administrator, ProjectGrowth

Are you ready to jump into an exciting role as an Operations Administrator with a dynamic company based in Cape Town? This fully-remote position is perfect for someone who is extremely organized and detail-oriented, helping support the smooth day-to-day functioning of operations. Here, you will take charge of vital administrative tasks like data quality control and invoicing reconciliation while also exploring contract generation and contractor management. You’ll assist in drafting essential documents and ensure that all operational processes run seamlessly. Your tech-savviness will shine as you tackle consultant sourcing and improve processes along the way. If you thrive in a fast-paced environment and are all about tackling new challenges, this is the opportunity for you. You’ll collaborate with the operations team from 9 AM to 5 PM PST, receiving positive feedback for your contributions and ensuring high-quality outcomes. If you have at least a year of relevant experience, an eye for detail, and a problem-solving mindset, we'd love to see your application. Join us to make an impact and letting your organizational skills shine!

Frequently Asked Questions (FAQs) for Operations Administrator Role at ProjectGrowth
What are the main responsibilities of an Operations Administrator at our company?

As an Operations Administrator, your primary responsibilities will include data quality control, invoicing reconciliation, drafting and organizing contracts, managing contractor relationships, and helping with consultant sourcing. You’ll also deliver vital administrative support, ensuring smooth operations within the team.

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What qualifications are required for the Operations Administrator role?

To succeed as an Operations Administrator, candidates should have at least 1 year of experience in an administrative role, be proficient in MS Office, and have familiarity with data entry or web-based databases. Excellent organizational skills and strong English communication abilities are also essential.

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Is the Operations Administrator position fully remote?

Yes, the Operations Administrator role is a fully remote position, allowing you to work comfortably from home while collaborating with our Cape Town operations team.

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What key traits make a successful Operations Administrator in our company?

Successful Operations Administrators are detail-oriented, tech-savvy individuals with strong organizational skills. They thrive in fast-paced environments, have a problem-solving mindset, and are comfortable being proactive while communicating openly with the team.

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How can I apply for the Operations Administrator position?

To apply for the Operations Administrator position, you need to fill out the online application form and subsequently record a video showcasing your relevant skill sets. Make sure to present your qualifications confidently!

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Common Interview Questions for Operations Administrator
Can you describe your experience in managing data and ensuring quality control?

While answering this question, highlight your previous experiences in similar roles. Discuss specific tools and methodologies you used for data management and how you resolved discrepancies, emphasizing your attention to detail.

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How do you approach invoicing reconciliation?

Share a systematic approach where you focus on verifying consultant invoices against contracts. Discuss how you ensure timely processing and your methods for addressing discrepancies without compromising efficiency.

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What steps do you take when drafting legal documents like contracts?

Explain your process for drafting contracts, including gathering necessary information, collaborating with relevant stakeholders, and adhering to legal standards. It's important to emphasize your attention to detail in this area.

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How do you prioritize your tasks in a fast-paced environment?

Discuss your time management skills and any specific techniques you use, such as prioritizing urgent tasks, using digital tools for organization, or setting actionable deadlines to stay on track.

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Can you provide an example of a time you identified and implemented a process improvement?

Outline a real example where you recognized a process inefficiency and took steps to improve it. Describe the impact of this change and how it improved efficiency or quality.

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What experience do you have in managing contractors, and how do you ensure compliance?

Detail your approach to contractor management, including onboarding processes, performance evaluations, and ensuring compliance with company policies. Use specific examples to illustrate your methods.

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How would you source and evaluate consultants for projects?

Explain your sourcing process, including where you find potential candidates and how you evaluate their qualifications. Discuss criteria you would prioritize for alignment with project needs.

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Describe how you support your team administratively.

Highlight your skills in scheduling, correspondence, and preparing for meetings. Mention your proactive communication style, showing your commitment to being a reliable team player.

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How do you handle feedback and communication with your team?

Talk about your willingness to receive and act on feedback. Discuss your open communication style and any techniques you use to promote a transparent dialogue within the team.

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What motivates you to take on more responsibility in a role?

Share your passion for personal growth and accountability. Discuss how you see challenges as opportunities for learning and advancement while emphasizing your drive to make impactful contributions.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 10, 2024

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