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Architecture Engineer - job 1 of 13

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Job Description Engineer Responsibilities:

  • Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil
  • Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability
  • Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

Qualifications:

  • Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience
  • Expertise in supporting VMware 7.x and 8.x.
  • Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing & managing ESXi host, patching & upgrading ESXi versions. 
  • Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.
  • Good knowledge in VMware server and other virtualization platforms & experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x
  • Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files. 
  • Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues. 
  • Troubleshoot/Remediate Host Hardware issues.
  • Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).
  • Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates. 
  • Involves day-to-day Operation tasks and need to be On-Call on rotation basis. 
  • Hybrid work schedule.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
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$85000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Architecture Engineer, American Express

Are you ready to step up as an Architecture Engineer at American Express in beautiful Phoenix, Arizona? At Amex, we believe that with the right backing, both individuals and businesses can achieve remarkable progress. Joining our diverse and talented tech team means you’ll be part of a community committed to supporting each other while delivering top-notch customer experiences. As an Architecture Engineer, your role involves collaborating closely with Operations and Engineering Teams to enhance our private and public cloud platforms, ensuring their availability and efficiency. You'll have the autonomy to architect, design, and develop monitoring systems that continuously support our infrastructure and applications. We're looking for someone with solid expertise in VMware, particularly versions 7.x and 8.x, and experience with DELL, Intel, and CISCO hardware. With our hybrid working model, you’ll find the flexibility you need, and our emphasis on professional development ensures your skills will always be fresh and relevant. Together, we’ll lead the way, build reliable systems, and innovate within the tech landscape. Join us and discover a place where your contributions are valued and your career can thrive.

Frequently Asked Questions (FAQs) for Architecture Engineer Role at American Express
What are the responsibilities of an Architecture Engineer at American Express?

As an Architecture Engineer at American Express, you will work closely with Operations and Engineering Teams to design and build robust private and public cloud platforms. Your responsibilities include the hands-on architecture, design, and development of monitoring systems to ensure ongoing infrastructure and application availability, alongside tackling current incidents to develop effective solutions. You'll also be exploring improvements related to VMware, data migrations, and daily operational tasks.

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What qualifications are needed for the Architecture Engineer position at American Express?

To be eligible for the Architecture Engineer role at American Express, candidates should possess a Bachelor's or Master's degree in Computer Science, Computer Engineering, or have equivalent work experience. Expertise in VMware 7.x and 8.x is essential, along with a good grasp of DELL, Intel, and CISCO hardware. The role also demands experience with physical-to-virtual and virtual-to-virtual migrations, as well as strong troubleshooting skills in a virtualization environment.

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What is the working environment like for an Architecture Engineer at American Express?

The working environment for an Architecture Engineer at American Express is dynamic and inclusive. You will be part of a supportive tech team where your opinions matter, and you’ll be given the freedom to select the technologies that best fit the challenges you face. The hybrid working model allows you to balance remote and in-office days to suit your needs, fostering a culture of flexibility and collaboration.

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How does American Express support professional development for Architecture Engineers?

American Express takes professional development seriously for Architecture Engineers. The company provides dedicated time for you to invest in learning new skills, access to training opportunities, and encourages participation in the broader engineering community, including contributions to open-source projects. This commitment ensures that you stay updated with the latest technologies and industry practices.

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What benefits can Architecture Engineers expect at American Express?

Architecture Engineers at American Express enjoy a comprehensive benefits package. This includes competitive salaries, bonus incentives, a 6% company match on retirement savings, and robust health and wellness programs. Employees can also take advantage of a flexible work model, extensive parental leave, free access to wellness centers, and counseling support, ensuring their overall well-being while advancing their careers.

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Common Interview Questions for Architecture Engineer
Can you describe your experience with VMware and how it applies to the Architecture Engineer role?

In responding to this question, highlight your work experience with VMware, specifically versions 7.x and 8.x. Discuss hands-on projects you've led that involved installation, configuration, or troubleshooting of VMware environments, and be sure to explain how this experience directly complements your responsibilities as an Architecture Engineer.

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How do you approach designing monitoring systems for cloud infrastructures?

When answering, detail your systematic approach to designing monitoring systems. Share insights on the metrics you consider vital for infrastructure health, the tools you find most effective, and examples of how you've implemented these systems to enhance uptime and reliability in past roles.

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What strategies do you use for managing and mitigating cloud platform incidents?

In your response, discuss specific strategies or frameworks you've used to manage incidents. Illustrate your problem-solving process and any methodologies, like ITIL or agile practices, that guide your incident response. Real-world examples will strengthen your answer.

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How do you ensure that your technical documentation is effective?

To ensure the effectiveness of technical documentation, explain your strategies for clarity, organization, and accessibility. Highlight the importance of keeping it updated and communicating with stakeholders to gather feedback on documentation usability.

Join Rise to see the full answer
What experience do you have with physical-to-virtual and virtual-to-physical migrations?

Share your experiences with P2V and V2P migrations, detailing the processes involved, challenges you faced, and how you overcame them. Highlight any tools or practices that aided in successful migrations.

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Describe a challenging project you led involving cloud infrastructure.

In your answer, provide an overview of the project, the challenges faced, and how you led the team to success. Focus on your leadership, decision-making processes, and specific contributions you made to overcome obstacles.

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How do you stay informed about new technologies and industry trends?

Discuss your commitment to continuous learning through various resources such as online courses, tech blogs, webinars, and conferences. Mention how you apply this knowledge to your role, particularly in adopting new tools and technologies.

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What are your best practices for collaborative technical teamwork?

Emphasize the roles of open communication, regular team meetings, and documentation in fostering collaboration. Provide examples of how you've used collaboration tools or practices to enhance teamwork and project outcomes.

Join Rise to see the full answer
How do you handle on-call responsibilities, and what steps do you take to manage stress during emergencies?

Share your strategies for managing on-call duties, such as efficient prioritization and timely resolution of issues. Discuss how you maintain composure during stressful situations and any techniques you use to prevent burnout.

Join Rise to see the full answer
What will you bring to the American Express team as an Architecture Engineer?

Tailor your answer to reflect your unique strengths, experiences, and values. Discuss how your technical expertise, commitment to teamwork, and alignment with American Express’s principles will contribute positively to the engineering team.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3079 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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