Devops Engineer - Bash , Python , AWS - Resy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.WHO WE ARE:Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app and at Resy | Right This Way .Resy’s restaurant partners use Resy OS —Resy | Restaurant Management and Table Reservation Software - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As a DevOps Engineer, you will play a crucial role in a automating and optimizing infrastructure, improving security and observability, managing deployments, and troubleshooting operations. The ideal candidate can work quickly to understand both architectural and security requirements and integrate into our Infrastructure as Code (IaC) as well as assist other members of the Engineering teams optimize their workflows. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.Requirements:• 10+ years of experience working as an engineer, preferably in a mix of fast-paced startup environments and large corporate environments• You are a self-starter but very comfortable working closely with a team• You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams• You have the ability to collaborate with remote peers across timezones, multi-tasking ticket completion and avoiding mental blockers• You have excellent written and verbal communication skills, including technical documentation and UML diagramming• You have strong Linux fundamentals and scripting experience, preferably BASH and/or Python• You have a solid understanding of DNS, TLS, and networking architectureYou have strong expertise with the following:• Cloud Infrastructure, preferably AWS (EC2, ELB, S3, etc)• Monitoring and Logging utilties, preferably DataDog• CI/CD Tools, preferably Jenkins and GitHub Actions• Configuration Management, preferably ansible• Infrastructure as Code, preferably Terraform• Build tools, notably Packer and Docker• CLI Scripting, especially to enhance all of the above• A passion for learning new tools as the ecosystem evolves and helping others adaptBig PLUS if you have:• Computer-related BS or MS degree or other technical discipline• Experience with On-Call rotations, incident response and postmortems• Experience with Containerization and Orchestration, notably EKS, Helm, ArgoCD, Istio, OPA• Experience building compliant solutions for international markets• History of building and maintaining systems at large scale• A history of documenting projects upon completion and reviewing and updating regularlyOur team must be able to demonstrate technical, functional, leadership and business core competencies as well as have most, if not all, of the following:• Agile Practices and/or Kanban Timeboxing• Programming Languages and Frameworks• Analytical Thinking• Business Product Knowledge• MicroService Architectures• Jira or other project management tool• Confluence, Markdown and/or other documentation tools• MySQL, or other Basic SQL Skills (Performance Tuning as PLUS)• Basic NoSQL knowledge: MongoDB, DynamoDB, etc• Knowledge of a few of the following: NGINX, Redis, Kafka, ELK, SnowflakeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:• Competitive base salaries• Bonus incentives• 6% Company Match on retirement savings plan• Free financial coaching and financial well-being support• Comprehensive medical, dental, vision, life insurance, and disability benefits• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)• Free and confidential counseling support through our Healthy Minds program• Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.