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Executive /Administrative Assistant - job 17 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$74952 / YEARLY (est.)
min
max
$49904K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

As an Executive Administrative Assistant at American Express, you will play a pivotal role in our Global Government Affairs group within the General Counsel’s Organization. This position is all about supporting four Vice Presidents within the US Regulatory Relations team. If you thrive in a fast-paced environment and love being the backbone of a dynamic team, this is the role for you! Your primary responsibilities will involve scheduling meetings, managing complex calendars, and communicating with business executives across the organization. You will also support the onboarding of new hires and be the go-to person for various administrative tasks, such as coordinating travel arrangements and expense reporting. The ideal candidate is detail-oriented, proactive, and eager to help the team succeed. A mastery of MS Word, PowerPoint, Excel, and Outlook is essential, along with proficiency in office management technology. At American Express, we value diversity and encourage a collaborative work atmosphere where everyone feels heard. With us, you will have opportunities to grow and develop your career in an environment that believes in backing you every step of the way. Join us, and let’s lead the way together towards an impactful and rewarding career! Enjoy competitive pay, bonuses, and a comprehensive benefits package designed for your well-being, including flexible work arrangements and generous parental leave. Your journey at American Express starts here!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the key responsibilities of an Executive Administrative Assistant at American Express?

As an Executive Administrative Assistant at American Express, you will handle vital tasks such as coordinating meetings, managing complex calendars, supporting the onboarding of new hires, and overseeing expense reporting processes. Being organized and detail-oriented is crucial as you interact regularly with executives and facilitate communication within the Global Government Affairs group.

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What qualifications are required for the Executive Administrative Assistant position at American Express?

To be eligible for the Executive Administrative Assistant role at American Express, you should have at least 2 years of experience providing executive-level support. Familiarity with office management technologies, excellent organizational skills, and proficiency in MS Office programs such as Word, Excel, PowerPoint, and Outlook are essential. Strong interpersonal skills and the ability to adapt to fast-paced environments are also important.

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How does American Express support the professional development of Executive Administrative Assistants?

American Express prioritizes the growth of its employees by offering various career development and training opportunities. As an Executive Administrative Assistant, you will have access to resources that support your professional journey, including mentorship programs and continuous learning initiatives to enhance your skills and advance your career.

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What kind of work environment can an Executive Administrative Assistant expect at American Express?

At American Express, you can expect a collaborative and inclusive work environment where your contributions are valued. The company fosters a culture of integrity, teamwork, and belonging, giving you the opportunity to thrive both professionally and personally while collaborating with colleagues who support one another.

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What benefits does American Express offer to its Executive Administrative Assistants?

American Express offers competitive salaries along with various benefits such as a 6% company match on retirement savings, comprehensive healthcare options, flexible working models, and generous parental leave policies. The company also provides free access to wellness centers and counseling support to ensure you and your family maintain your well-being.

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Common Interview Questions for Executive /Administrative Assistant
How do you prioritize tasks as an Executive Administrative Assistant?

When prioritizing tasks, it's essential to assess deadlines and the level of impact each task has on the team or executives. Consider using a task management tool or creating a daily to-do list, categorizing items by urgency and importance. Communicate with your supervisors to ensure alignment.

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Can you describe your experience with calendar management?

Effective calendar management involves not only scheduling meetings but also anticipating conflicts and understanding the preferences of executives. Describe your ability to manage complex calendars, demonstrating examples of how you resolved scheduling conflicts efficiently.

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What strategies do you use for effective communication in a corporate environment?

In a corporate environment, effective communication requires clarity and timeliness. I always ensure I provide concise updates, actively listen, and follow up on key points during conversations. It’s essential to use the right channel, whether email, phone, or in-person communication, based on the context.

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How do you handle stressful situations involving multiple priorities?

In stressful situations, I remain calm and organized, focusing on completing one task at a time. I assess which priorities are time-sensitive and communicate with my team or supervisors about any potential delays or need for support.

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How do you ensure confidentiality when handling executive communications?

Maintaining confidentiality is paramount. I develop a strong understanding of what constitutes sensitive information, avoid discussing it in public settings, and secure documents appropriately. I also rely on established company protocols for any communication involving confidential matters.

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What experience do you have with expense reporting and reconciliation?

I have experience managing the entire expense reporting process, from collecting receipts to entering data into financial systems. I consistently follow up on any discrepancies and ensure that all reports are submitted accurately and timely.

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Can you describe your approach to onboarding new team members?

Onboarding is a crucial process that sets the tone for new hires. I ensure they receive comprehensive training on tools and company culture, provide a welcome packet, and facilitate introductions to key team members. Regular follow-ups help them settle in and address any immediate concerns.

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How proficient are you with technology tools relevant to executive assistance?

I am highly proficient in MS Office applications, including Word, Excel, and PowerPoint, as well as familiar with various project management and communication tools. I proactively learn new technologies to enhance efficiency and support executives effectively.

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Provide an example of a complex project you managed as an Executive Administrative Assistant.

I managed a multi-departmental meeting involving executive presentations, which required extensive coordination. I organized logistics, ensured all technical requirements were met, and gathered feedback post-meeting to improve future arrangements.

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What do you think is the most important quality for an Executive Administrative Assistant?

The most crucial quality for an Executive Administrative Assistant is adaptability. The ability to handle changing priorities with grace while remaining organized and meeting deadlines ensures smooth operations, especially within dynamic environments like American Express.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4373 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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