Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Manager – Product Management, C360 image - Rise Careers
Job details

Senior Manager – Product Management, C360 - job 4 of 15

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. 

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The team is passionate about enabling the best customer experience every day through a differentiated set of products and services. A key part to accomplishing this vision, is knowing your customers (individuals or businesses) and having a comprehensive understanding of that customer. Customer 360 is an AXP-wide capability that provides a global organizational view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights, and linkages for consumer, merchant, and commercial. This will fundamentally reshape our ecosystem and the way we engage with our customers by using Amex internal/external data assets, machine learning algorithms and environment of big data.

As a part of the Customer 360 Commercial Platform team, you will partner closely with Product Manager(s), Data Science, Data Governance, Platforms and Technology teams to drive the Customer 360 product vision and strategy, supporting modernization of the platform and delivering on priorities across Acquisition, Marketing, Sales & Account Development, Compliance, Credit & Fraud Risk, Banking and Servicing.

 

Functional Responsibilities:

We’re looking for a skilled individual who can work in a cross-functional team and deliver on the following goals and objectives:

 

  • Partner with various Amex LOB’s and other product/support teams for enabling commercial journeys and implementation of demographic data linkages via C360.
  • Identifying opportunities to drive product strategy, roadmap and support development of new features as product owner/product manager.
  • Advanced data extraction and analytics to derive opportunities to fine tune existing data quality and build linkages.
  • Monitor performance and quality controls to identify any gaps, find solutions to elevate data quality, integrity and accuracy at product level.
  • Facilitate stakeholder management and collaboration across a wide net of partners including Product, Technology and Governance within and outside Customer 360.
  • Oversight of product backlog and driving prioritization based on business needs and product value.
  • Continuous Improvement: Continuously seek ways to improve data product development processes and the quality of data products while staying informed about industry trends, best practices, and advancements in data technologies.
  • Foster a culture of innovation, grounded in data driven opportunity identification.

 

Qualification Requirements:

  • Proven success as a Product leader, scaling and maintaining data products while supporting and developing a product team
  • 5+ years Data Management and/or product management in building and launching data capabilities.
  • Bachelor’s or Master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
  • Strong quantitative skills with an understanding of analyzing large amounts of data and data flows to identify patterns/insights and generate useful recommendations with high value.
  • Strong program management, analytical and problem-solving skills.
  • Ability to think abstractly and deal with ambiguous/under-defined problems.
  • Good understanding of prototyping, iterative development, and Agile principles.
  • Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
  • Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.

 

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 7 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Customer Experience Concierge to provide extraordinary service at our Centurion Lounge in Philadelphia International Airport.

Photo of the Rise User
American Express Remote New York, New York, United States
Posted 7 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Senior Manager in Business Development to lead growth strategies across diverse portfolios.

Photo of the Rise User

Ante Labs seeks a proactive Product Lead to drive the development of innovative user-facing crypto and fintech products in a remote environment.

Photo of the Rise User
Posted 14 days ago

Join PostHog's dynamic Product Analytics team as a full-stack Product Engineer and help shape the future of product success through innovative analytics tools.

Photo of the Rise User
Tamatem Remote No location specified
Posted 10 days ago

Join Tamatem as a Product Specialist to drive product operations and enhance player experience in mobile gaming.

Photo of the Rise User
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching

Join Twilio as the Director of Product Management - Efficiency Operations to drive the future of customer experience through advanced AI technologies.

Photo of the Rise User
Posted 19 hours ago

Join Esri's Tyson R&D Center as a Product Engineer II to enhance cutting-edge intelligence solutions for National Security clients worldwide.

Posted 3 days ago

Join Luma as their first Product Manager to shape cutting-edge multimodal AI systems and enhance creative processes for users worldwide.

Photo of the Rise User
Posted 8 days ago

Join John Deere as a Product Manager to drive transformative customer success experiences in the agricultural technology space.

Photo of the Rise User
Visa Remote Mexico City, Mexico
Posted 8 days ago

Join Visa as a Digital Product Manager and help shape the future of digital payments in Mexico.

Temporal Technologies Remote San Francisco Bay Area - Remote Opportunity
Posted 9 days ago

Join Temporal as a Senior Staff Product Manager, AI, where you will shape the future of AI on our innovative platform.

Photo of the Rise User

Become a pivotal Technical Product Manager at CloudLinux, leading the charge in enhancing system analysis and security for legacy programming languages.

Photo of the Rise User
ServiceNow Hybrid 101 Constitution 101 Constitution Avenue NW 7th Floor, Washington, District of Columbia, United States
Posted 24 hours ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

Step into a pivotal role at ServiceNow, leading the way in product management for public sector solutions and driving the future of government services.

Photo of the Rise User
CarGurus Remote Boston, Massachusetts, United States
Posted 7 days ago

Join CarGurus as an Associate Product Manager and help shape intelligent pricing decisions for dealerships in a rapidly evolving industry.

Photo of the Rise User
Posted 8 days ago

As a Product Analyst (User Experience Designer) at Visa, you will drive the end-to-end user experience for Authorize.net products.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

5007 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Springfield just viewed Software Engineer, Teachers Pay Teachers at IXL Learning
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Director of Demand Generation at MinIO
T
Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface
Photo of the Rise User
Someone from OH, Fairborn just viewed Senior Project Manager at Complex
Photo of the Rise User
7 people applied to Technical Product Manager at Sur
T
Someone from OH, Springfield just viewed Senior Web Developer at The Panaro Group
Photo of the Rise User
Someone from OH, Springfield just viewed Sr Web Software Engineer at MGM Resorts International