Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Senior Manager-Travel & Entertainment National Client Group image - Rise Careers
Job details

Senior Manager-Travel & Entertainment National Client Group - job 7 of 7

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

 

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

 

Join Team Amex and let's lead the way together.

If you are ready to take your career to the next level by partnering with a portfolio of strategic merchants, American Express invites you to apply for an opportunity within the National Client Group.

The National Client Group sits within Global Merchant and Network Services, which acquires and manages relationships with the millions of merchants around the world that accept American Express. The National Client Group is responsible for overseeing the largest and most strategic U.S. – based merchants. Our goal is to be an indispensable payments partner to our merchants and to help them grow by delivering differentiated products and services.

The role of the Senior Manager, Client Management – Travel and Entertainment, offers the opportunity to leverage strong relationship management, consultative selling, strategic thinking, and innovation skills to drive incremental American Express spend with merchants, while working in a challenging and collaborative environment. This is a unique and high-profile opportunity for an experienced relationship manager to oversee a $3B+ portfolio of some of our largest and most strategic merchants in the dining industry such as Chipotle, Cheesecake Factory, Domino’s Pizza, and Dave & Buster’s.

This position is for a professionally mature business leader who can take ownership of high profile and complex initiatives with multiple senior-level touch points across the company. A robust strategic background, an ability to think innovatively, strong financial and analytical skills, and the ability to lead in a fast-paced and highly complex and matrixed environment is required.

Specific responsibilities include:

  • Business Development: Drive charge volume growth, revenue and profitability using in-depth knowledge of merchant's business/industry and American Express Products and Services
  • Negotiation: Develop innovative partnerships and negotiate profitable deal constructs for card acceptance and marketing agreements
  • Strategy Development: Uncover opportunities to increase spend on American Express products through innovative marketing and partnership opportunities and through creation of profitable deal constructs, value levers, and pricing scenarios
  • P&L Management: Optimize client profitability and develop various pricing proposals and strategic growth plans
  • Relationship Management: Cultivate and leverage relationships across American Express and the merchant to identify and implement solutions to grow and expand share 

Minimum Qualifications:

  • Experienced relationship manager with proven ability to develop strong client relationships, sell-in B2C and B2B programs and initiatives, and uncover new opportunities to grow revenue and share
  • Must demonstrate executive presence internally and externally, with the ability to lead senior level discussions with clients to influence decision-making and drive results
  • Demonstrate a great sense of curiosity to generate ideas, problem-solve, and to identify new opportunities for business growth
  • Ability to influence others and work collaboratively across Amex teams to ensure seamless integration with key partners in Membership Rewards, Marketing, Finance, Pricing, Risk, Operations and Legal
  • Proven consultative selling skills with a demonstrated ability to close deals and drive results on a timely basis
  • Experience with negotiations, understanding the financials of card acceptance, industry economics, profitability levers, and knowledge of financial statements
  • Must be highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously both autonomously and as part of a team
  • Strong verbal, written, and analytical skills; ability to manage effectively upstream
  • Bachelor’s degree preferred
  • Role may require travel (25%)

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
American Express Hybrid Phoenix, Arizona, United States
Posted 11 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Contribute your engineering expertise to American Express's Global Risk and Compliance Technology organization, driving platform modernization and innovative software solutions.

Photo of the Rise User
American Express Hybrid Sandy, Utah, United States
Posted 11 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Analyze emerging financial crime threats and devise mitigation strategies within American Express' Global Financial Crimes Compliance team.

Experienced Regional Sales Manager needed to lead business development and broker management across the Western US for Dole Packaged Foods.

Engage and convert retail customers as a Part Time Sales Lead Generator for ARS, the nation's trusted HVAC and home services provider.

Photo of the Rise User

SafetyCulture seeks an experienced Account Executive to lead sales initiatives and expand customer relationships in fast-paced, high-growth markets.

Drive early detection sales growth for Guardant Health’s innovative Shield blood test through strategic virtual engagement with healthcare providers in this full-time hybrid role.

Photo of the Rise User
Posted 2 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the design and management of global sales incentive compensation plans at Freshworks, a fast-growing SaaS company redefining customer and employee experiences.

Photo of the Rise User
Informa Group Plc. Hybrid 605 3rd Ave, New York, NY 10158, USA
Posted 7 days ago

A Business Development Manager role at Money20/20 to spearhead revenue growth and strategic client engagement in the financial services sector.

Posted 2 days ago

An established food manufacturer is hiring a Commercial Account Manager to drive growth and manage key retail accounts with a focus on customer collaboration and sales execution.

Photo of the Rise User

Serve as a trusted advisor at Fifth Third Bank, managing and growing business banking relationships for mid-sized companies in Naples, FL.

Photo of the Rise User
Goosehead Insurance Hybrid FL - Winter Park, The Hoevelman Agency
Posted 20 hours ago

Account Executive sought by a successful Goosehead Insurance franchise in Winter Park, FL, to build business through client relationships and tailored insurance solutions.

Support WUSF’s media sales operations through underwriting management, event coordination, client services, and administrative assistance within a vibrant public media environment.

Shape the future of retail technology as a Regional Sales Manager leading passionate sales teams and fostering key partnerships in the Android ecosystem.

Photo of the Rise User
WM Hybrid Lewisville, Texas, United States
Posted yesterday

Become a retention expert at WM by managing and growing commercial customer accounts through skilled negotiation and consultative sales in a hybrid on-site/remote role.

Photo of the Rise User
Signet Jewelers Hybrid Jared Jewelers - Willowbrook - Houston, TX
Posted 2 days ago

Lead bridal sales and team training as the Luxury Bridal Manager at Jared Jewelers in Houston, TX, delivering premier guest service and driving store success.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

7150 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!