E-Commerce Coordinator - Work From Home

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Sales Optimization & Strategy

Actively seek new opportunities to exceed sales budgets by maximizing sell-through, optimizing user experience, and reducing bounce rate.
Improve site engagement and conversion rates through UX enhancements and strategic merchandising.
Utilize site analytics to track performance and make data-driven recommendations for increasing sales.

Website & Product Management

Upload and manage product listings, including descriptions, pricing, and inventory updates.
Resize and upload ecommerce and campaign imagery, ensuring images meet quality and branding standards.
Ensure products are categorized correctly and test for errors or visibility issues on the frontend.
Upload and manage all website assets, including homepage banners, new collection pages, and journal/blog posts.
Merchandise all site pages and product categories to ensure optimal sell-through and visual experience.

Site Auditing & Maintenance

Conduct regular audits of all active products on the website, ensuring:

Prices are correct and up to date.
Sold-out styles are removed or marked accordingly.
Cross-selling features are active on all product pages to increase average order value.
Images and descriptions are accurate and aligned with the brand's standards.

Identify and resolve technical or content-related issues that may impact site performance.

Digital Marketing & Promotions

Assist in executing ecommerce marketing campaigns, including email marketing, paid ads, and SEO strategies.
Support the launch of seasonal promotions, discount codes, and product releases.
Optimize product pages for SEO to improve search engine rankings and organic traffic.
Analyze customer behavior and suggest data-driven sales and engagement strategies.

Analytics, Reporting & Performance Tracking

Generate and analyze weekly ecommerce reports, including:

Sales performance and conversion rates
Website traffic and bounce rates
Customer engagement and purchasing trends

Present weekly reports to the General Manager and provide insights to improve performance.
Use tools like Google Analytics, Shopify, and internal sales reports to monitor ecommerce KPIs.

Administrative Support to General Manager

Assist the General Manager with daily and weekly administrative tasks, including:

Scheduling and coordination of ecommerce-related activities.
Preparing reports, presentations, and tracking sales performance.
Managing internal communications and assisting with operational updates.

Provide additional administrative support as needed to ensure smooth daily operations.

Customer Experience & Support

Ensure a seamless online shopping experience, with a focus on usability and mobile responsiveness.
Work closely with customer service teams to resolve online inquiries, issues, and escalations.
Gather and analyze customer feedback to suggest improvements to site features and overall user experience.

Minimum 2 years of experience in ecommerce, digital marketing, or online retail.
Bachelor’s degree in Marketing, Business, Digital Commerce, or related field (preferred).
Strong knowledge of ecommerce platform Shopify.
Proficiency in Google Analytics and ecommerce reporting tools.
Ability to optimize user experience (UX) and conversion rates.
Strong organizational and project management skills.
Excellent problem-solving and analytical skills.
Strong administrative abilities to support senior management with reporting and operational tasks.
Flexible and hands-on nature, with the ability to adapt to a fast-paced, dynamic environment.
Ability to work both independently and collaboratively across teams.

As a Twoconnect employee, you get to enjoy the following:

Work from home
Dayshift
Training and Development programmes
Employee Engagement Events (company outings, fun activities, quarterly wellness and self-care sessions)
Experience working with leading organisations
Fun, supportive, and inclusive culture
Dedicated Team Managers that look after your development

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About E-Commerce Coordinator - Work From Home, Twoconnect

Are you a detail-oriented digital marketer looking for a new opportunity to thrive as an E-Commerce Coordinator with Twoconnect? We're excited to offer this remote position where you'll play a vital role in enhancing our sales strategy and optimizing our online presence. In this role, you'll actively seek new ways to surpass sales targets by maximizing product sell-through while also ensuring an enjoyable user experience for our customers. You’ll manage product listings and website assets, including categorizing products accurately and testing for visibility issues. Your keen eye will come in handy for conducting site audits, ensuring up-to-date pricing, and working with our marketing team to execute engaging campaigns. Understanding site analytics is key, as you'll be generating reports to analyze sales performance and customer behavior, which in turn drives data-informed recommendations. This position not only allows you to be part of a fun, supportive culture but also ensures ongoing training and development. If you're ready to take on challenges in a dynamic environment and have a passion for e-commerce, apply now and help build unforgettable online shopping experiences with Twoconnect.

Frequently Asked Questions (FAQs) for E-Commerce Coordinator - Work From Home Role at Twoconnect

What are the main responsibilities of the E-Commerce Coordinator at Twoconnect?

As an E-Commerce Coordinator at Twoconnect, you will be responsible for sales optimization, managing product listings, performing site audits, executing digital marketing campaigns, and generating analytics reports. Your role involves enhancing user experience and ensuring a seamless shopping journey for customers.