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Technology Audit Director - job 2 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Internal Audit Group at American Express

Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly.  Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

American Express’ IAG has reinvented our audit process and is leading the financial services industry with our Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

  • Provides data-driven and technology-enabled assurance
  • Delivers timely risk insights that are business-aware and forward-looking
  • Supports our colleagues with experiences that prepare them to be enterprise leaders

About the Role:

The IAG Information Technology Application (ITA) team is an integrated audit team specialized in testing Application Business Process Controls (ABPC) supporting key business processes. The ITA Director’s key responsibilities include:

  • Lead a team of IT audit professionals and oversee the ITA planning, execution and reporting of integrated audits and initiatives in conformance with professional and department standards, budgets and deadlines
  • Quickly develop a strong understanding of American Express' business model, products, services, and organizational units
  • Lead multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders
  • Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional competent manner
  • Enable effective assessment of controls, evaluate results, synthesize audit findings across the project, draft audit reports, and ensure effective and efficient audit execution
  • Proactively manage audit execution including supervise and mentor junior staff, review their workpapers, and escalate issues
  • Effectively coach, teach, mentor and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
  • Maintain the team's resource calendar, training program and recruiting pipeline, and execute the screening and selection process
  • Adapt quickly to unstructured assignments, clarifying objectives and delivering results
  • Translate business risks, controls and supporting data into analytic requirements and partners with a development team to build audit analytics
  • Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story
  • Validate that actions taken by management to address findings or regulatory action plans are appropriate and document the results
  • Maintain internal audit competency through ongoing professional development including data literacy skills, emerging technologies and related audit methodologies.

Minimum Qualifications

  • Public Accounting (e.g. Big four) audit/consulting experience
  • Bachelor’s or equivalent degree in technology, information systems or related field
  • 7+ years of relevant experience in technology audit or related fields for financial services companies, including the audit life cycle and professional auditing practices
  • 3+ years of leadership experience managing audit teams and stakeholders 
  • Certified Information System Auditor (CISA), CPA, or CIA
  • Strong verbal and written communication skills
  • Experiences with technology control testing including but not limited to, processing controls, change management, interface, inputs, reports, application security, data retention, API, and resilience
  • Ability to break down a complex scenario into components, solve them using data analysis, process and risk/control knowledge
  • Understanding of regulatory guidelines and financial industry best practices relevant to business, technology and data implications

    Preferred Qualifications

    • Self-confident with a strong sense of integrity, and the ability and willingness to challenge and be challenged transparency and integrity
    • 8+ years of relevant experience in technology audit or related fields for financial services companies, including the audit life cycle and professional auditing practices
    • Preferred financial services industry experience and an understanding of related products, services, features, economics and key regulations
    • Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards

    Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

    Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

    • Competitive base salaries 
    • Bonus incentives 
    • 6% Company Match on retirement savings plan 
    • Free financial coaching and financial well-being support 
    • Comprehensive medical, dental, vision, life insurance, and disability benefits 
    • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
    • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
    • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
    • Free and confidential counseling support through our Healthy Minds program 
    • Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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    Average salary estimate

    $167500 / YEARLY (est.)
    min
    max
    $130000K
    $205000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Technology Audit Director, American Express

    As the Technology Audit Director at American Express, you'll be stepping into a pivotal role that blends leadership with innovation. Here, you'll have the opportunity to lead a dedicated team of IT audit professionals, performing critical assessments of the application business process controls that impact core business processes. Your expertise will directly contribute to safeguarding and enhancing organizational value through independent and objective oversight. You'll manage various audit projects simultaneously, which will involve engaging with different stakeholders, understanding their unique business needs, and presenting your findings to senior management. At American Express, we value growth—not just for our customers and clients but for our colleagues as well. You'll mentor less experienced individuals, guiding them through the complexities of the audit and analytics lifecycle while sharing best practices. A solid foundation in public accounting will serve you well, as will your leadership skills honed over years of experience in technology audit roles. Our Internal Audit Group is committed to nurturing talent and promoting a culture of continuous improvement, so you'll find plenty of opportunities to expand your skills and influence our internal audit processes. We're all about being forward-looking, leveraging data-driven insights to help shape the company’s risk management strategies. Your role will also include translating complex data into meaningful stories that spark action. So if you want to make a difference and help us lead the way, American Express is the place for you.

    Frequently Asked Questions (FAQs) for Technology Audit Director Role at American Express
    What are the responsibilities of a Technology Audit Director at American Express?

    The Technology Audit Director at American Express is responsible for leading a team of IT audit professionals, overseeing the planning, execution, and reporting of integrated audits. This role includes managing audit projects across multiple business areas, presenting findings to senior management, and mentoring junior staff. The director must also ensure the execution of audits aligns with professional standards and company objectives.

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    What qualifications do I need to become a Technology Audit Director at American Express?

    To qualify for the Technology Audit Director position at American Express, candidates should ideally have public accounting experience, along with a bachelor’s degree in technology or information systems. A minimum of seven years in technology audit or related fields is essential, including three years in a leadership role. Relevant certifications like CISA, CPA, or CIA are also preferred.

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    What skills are essential for the Technology Audit Director role at American Express?

    Essential skills for the Technology Audit Director position at American Express include strong verbal and written communication skills, leadership capabilities, and a deep understanding of technology control testing and regulatory guidelines. Additionally, experience with data analytics and problem-solving skills to break down complex scenarios is crucial for success.

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    What makes working as a Technology Audit Director at American Express unique?

    The Technology Audit Director role at American Express stands out due to its emphasis on nurturing talent within a collaborative culture. The company offers innovative processes like Data-Driven Continuous Auditing and promotes a hybrid work model that provides flexibility. Directors also have the chance to mentor emerging professionals and shape the future of audit practices.

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    What is the career path for a Technology Audit Director at American Express?

    At American Express, a career path as a Technology Audit Director can lead to higher leadership positions within Internal Audit or even broader opportunities in risk management, compliance, or operational leadership. The company invests in continuous professional development, allowing leaders to grow and adapt as business needs evolve.

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    Common Interview Questions for Technology Audit Director
    Can you describe your experience in leading audits in complex environments?

    When responding, focus on a specific audit project where you managed a diverse team. Discuss your approach to understanding business complexities, tailoring your audit strategy, and how your leadership contributed to the successful outcome.

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    How do you keep up with the latest trends in technology audit?

    Highlight your commitment to continuous learning—mention specific courses, certifications, or industry publications you follow. Employers value candidates who stay current so that their audit strategies reflect the latest regulatory changes and technology advancements.

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    Describe a challenging audit project and how you overcame the obstacles.

    Detail a real experience where you faced hurdles during an audit, what strategies you employed to address these challenges, and how you communicated the results to stakeholders. Showcase your problem-solving and communication skills.

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    What auditing tools and techniques do you find most effective?

    Share insights on specific data analytics tools or methodologies you've used. Explain how these tools enhanced the audit process and improved efficiency in identifying risks.

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    How do you approach mentoring junior audit staff?

    Discuss your mentoring style, emphasizing the importance of coaching, providing feedback, and helping juniors understand complexities in auditing. Sharing a successful mentoring experience can illustrate your dedication.

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    What role do you believe data analytics plays in auditing?

    Offer an understanding of how data analytics aids in risk assessment and audit execution. Discuss specific examples where you've utilized analytics to drive insights and improve the audit outcome.

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    How do you handle conflicts with audit stakeholders?

    Explain your approach to conflict resolution—emphasize open communication, understanding different perspectives, and the importance of finding a mutual solution that aligns with the audit's objectives.

    Join Rise to see the full answer
    Describe how you prepare for an audit engagement.

    Walk through your audit preparation process, from understanding the business area to developing a detailed audit plan. Mention how collaborating with stakeholders upfront can contribute to seamless execution.

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    What strategies do you use to ensure audits are in compliance with regulatory guidelines?

    Discuss your familiarity with relevant regulations and your systematic approach for audits. Highlight how you keep updated with regulatory changes and how those changes inform your audit planning.

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    How would you define success in a Technology Audit Director position?

    Provide a comprehensive view of success that includes achieving audit objectives, maintaining strong stakeholder relationships, and fostering a positive team environment. Align your answer with American Express’s values to strengthen your case.

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    American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

    3560 jobs
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    BADGES
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    CULTURE VALUES
    Inclusive & Diverse
    Empathetic
    Collaboration over Competition
    Growth & Learning
    Transparent & Candid
    BENEFITS & PERKS
    Medical Insurance
    Dental Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Child Care stipend
    Employee Resource Groups
    Learning & Development
    FUNDING
    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, hybrid
    DATE POSTED
    April 10, 2025

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