Technology Audit Director - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Internal Audit Group at American Express

Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly.  Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

American Express’ IAG has reinvented our audit process and is leading the financial services industry with our Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

• Provides data-driven and technology-enabled assurance
• Delivers timely risk insights that are business-aware and forward-looking
• Supports our colleagues with experiences that prepare them to be enterprise leaders

About the Role:

The IAG Information Technology Application (ITA) team is an integrated audit team specialized in testing Application Business Process Controls (ABPC) supporting key business processes. The ITA Director’s key responsibilities include:

• Lead a team of IT audit professionals and oversee the ITA planning, execution and reporting of integrated audits and initiatives in conformance with professional and department standards, budgets and deadlines
• Quickly develop a strong understanding of American Express' business model, products, services, and organizational units
• Lead multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders
• Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional competent manner
• Enable effective assessment of controls, evaluate results, synthesize audit findings across the project, draft audit reports, and ensure effective and efficient audit execution
• Proactively manage audit execution including supervise and mentor junior staff, review their workpapers, and escalate issues
• Effectively coach, teach, mentor and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
• Maintain the team's resource calendar, training program and recruiting pipeline, and execute the screening and selection process
• Adapt quickly to unstructured assignments, clarifying objectives and delivering results
• Translate business risks, controls and supporting data into analytic requirements and partners with a development team to build audit analytics
• Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story
• Validate that actions taken by management to address findings or regulatory action plans are appropriate and document the results
• Maintain internal audit competency through ongoing professional development including data literacy skills, emerging technologies and related audit methodologies.

Minimum Qualifications

• Public Accounting (e.g. Big four) audit/consulting experience
• Bachelor’s or equivalent degree in technology, information systems or related field
• 7+ years of relevant experience in technology audit or related fields for financial services companies, including the audit life cycle and professional auditing practices
• 3+ years of leadership experience managing audit teams and stakeholders 
• Certified Information System Auditor (CISA), CPA, or CIA
• Strong verbal and written communication skills
• Experiences with technology control testing including but not limited to, processing controls, change management, interface, inputs, reports, application security, data retention, API, and resilience
• Ability to break down a complex scenario into components, solve them using data analysis, process and risk/control knowledge
• Understanding of regulatory guidelines and financial industry best practices relevant to business, technology and data implications

Preferred Qualifications

• Self-confident with a strong sense of integrity, and the ability and willingness to challenge and be challenged transparency and integrity
• 8+ years of relevant experience in technology audit or related fields for financial services companies, including the audit life cycle and professional auditing practices
• Preferred financial services industry experience and an understanding of related products, services, features, economics and key regulations
• Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards

Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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