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HR Business Partner

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join American Student Assistance™ as an HR Business Partner to support organizational strategy, talent management, and diversity initiatives within a national nonprofit focused on career readiness for students.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Drive talent management initiatives, collaborate on total rewards processes, manage employee relations, and support client groups through the employee lifecycle.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: 8+ years HR experience, knowledge of total rewards, employee relations skills, and excellent communication abilities are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience in education technology or non-profit preferred, along with deep knowledge of HR best practices and strategic planning.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is based in Boston, Massachusetts with a hybrid schedule (2 days in-office per week).

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.



THE ROLE: HR Business Partner

American Student Assistance™ (ASA) is national nonprofit that is changing the way kids learn about careers and prepare for their futures through access to career-readiness information and experiences.

ASA fulfills its mission through free digital-first direct experiences, philanthropy, advocacy, thought leadership, groundbreaking research, and impact investing. We believe that exploring career possibilities, as early as middle school, and providing access to education-to-career pathways aligned with one’s passions and goals will result in greater confidence and long-term success for all students.

We are looking for an HR Business Partner will support specific assigned client areas and serve as the People and Culture (P&C) team’s Subject Matter Expertise and functional lead for one or more divisional areas.

The HRBP will support the assigned senior leaders to enable the organization’s strategy including partnering to create the talent management, organization and culture initiatives, emphasizing Diversity, Equity, Inclusion and Belonging (DEIB) priorities.

The HRBP will play an active role in all stages of the employee lifecycle for their client groups, including hiring, onboarding, compensation, team building, and organization development, and will play a critical role in interfacing with and ensuring alignment to ASA policies and practices while driving to meet functional and organization-wide priorities. They will be accountable for all related deliverables and milestones for these divisions, consulting with other P&C team members to support clients across the enterprise.

Additionally, the HRBP will partner with the VP, People & Culture on benefits, HRIS and total compensation work, including benefits administration, systems administration, analyzing options and interfacing with vendors to ensure that ASA’s total rewards continually align with its organizational philosophy to attract and retain the best talent. The role reports to the Vice President, People and Culture.

What You’ll Do:

  • Acts as a thought partner for the leadership, especially in total rewards, to ensure the people and organization strategy is a key enabler to achieving the business results.
  • Drives business results by creating/implementing human resource initiatives tailored to business requirements.
  • Acts as an influential advisor to identify and drive change by owning end-to-end execution of the functional P&C work for assigned areas, such as leading organization-wide total rewards processes.
  • Serves in a leadership capacity for the continuing rollout of ASA's articulated strategy, values, vision, and culture while encouraging innovative business decisions.
  • Works with clients to implement and manage human resources processes, such as the performance management process, including performance assessment, calibration, and compensation planning.
  • Collaborate with other P&C team members stewarding Talent Acquisition, DEIB, etc. to roll out enterprise-wide programs and ensure organizational needs are understood and met.
  • Partner with the Talent Acquisition Team to source and acquire talent for assigned client group(s), deploying best practices and remaining consistent with ASA’s TA process.
  • Ensures the business attracts, develops, and retains high-quality talent at all levels in a continuous pipeline to support the growth objectives, opportunities, and strategies of the business.
  • Works with clients and other BPs to manage and address employee relations issues.
  • Coaches and counsels management and employees within assigned client group(s)
  • Plays an active leadership role in the commitment to continuous improvement.
  • Acts as a consultant and advisor with a significant understanding of DEIB and Racial Equity to further learning and capability within client group(s) and broader organization. Cultivates a strong external network of appropriate DEIB connections to support the organization’s objectives.
  • Works in partnership with the P&C community to build a strong employment brand and reputation as a great place to work.
  • Co-creates and actively manages impactful metrics and stewards the P&C dashboard to understand P&C metrics inclusive of diversity metrics. Establishes P&C-wide management routines to review data regularly to reinforce and inspire action, accountability, and outcomes.

About You:

  • Minimum of 8 years of experience in progressively responsible roles in human resources, including human resources business partner or “generalist” role. Experience in education technology or non-profit industry is strongly preferred.
  • Business thinker with the ability to understand and translate strategy into practical plans.
  • Deep and well-practiced knowledge of P&C best practices, principles, regulations and laws
  • Demonstrated experience in total rewards (i.e., compensation and benefits) for best-in-class organizations.
  • Strong process and system orientation to include data analytics and metrics tracking.
  • Strong employee relations and engagement-building skills.
  • Excellent communicator, including deep listening skills.
  • Exceptional consulting skill with the ability to inspire confidence, connecting people-related issues and initiatives to overall business strategy; ability to influence as a trusted consultant and functional expert to senior leaders.
  • Superior coaching skills
  • Successful track record and demonstrated success with recruiting and building of talent pipelines.
  • A self-motivated and self-confident individual who is ready to stretch into new and potentially uncomfortable areas to develop and refine functional BP skills.
  • Strong sense of ownership and accountability for assigned areas of subject matter expertise and for achievement of results.
  • Demonstrated understanding of organizational change and transformation planning and execution.
  • Ability to build strong relationships among senior management and peers to gain commitment and support for major initiatives while placing the company’s interests first.
  • Mission-driven with high energy and resilience.
  • Strong collaborative work style to achieve both individual and team goals.

Why ASA?

ASA offers a wide range of perks and benefits to Associates, including comprehensive medical, dental, and vision healthcare plans, a retirement plan (plus match), weekly lunches, commuter benefits, and tuition reimbursement.

We also heavily prioritize a healthy work/life balance, which is why we offer all full-time associates generous PTO options, Summer Fridays (every Friday off between Memorial Day and Labor Day), a company holiday break between December 25th and January 1st, and even a paid sabbatical after five years of employment.

ASA works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals.

#LI-Hybrid

Average salary estimate

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What You Should Know About HR Business Partner, American Student Assistance

Join American Student Assistance™ as an HR Business Partner in beautiful Boston, where you’ll be integral to the organization's mission of enhancing career readiness for students. In this vibrant national nonprofit, you’ll get to drive talent management initiatives and foster a culture committed to diversity, equity, inclusion, and belonging. Your role will encompass a variety of responsibilities, from managing employee relations to supporting specific client groups throughout the entire employee lifecycle. With over 8 years of HR experience, you're ready to collaborate with senior leadership on critical initiatives that align talent strategies with organizational goals. Use your expertise to implement total rewards processes and coach management on effective practices. You'll really shine in this role, serving as a trusted advisor and engaging in best practices to create effective HR solutions. Plus, your strategic insights into HR policies will support everything from onboarding to performance management. At ASA, we value work-life balance and wellbeing, offering terrific benefits, generous PTO, and a chance to make a real difference in students’ futures. If you’re a passionate HR professional eager to take your career to the next level while contributing to something meaningful, this opportunity at American Student Assistance™ is a perfect fit.

Frequently Asked Questions (FAQs) for HR Business Partner Role at American Student Assistance
What are the responsibilities of the HR Business Partner at American Student Assistance™?

As an HR Business Partner at American Student Assistance™, you'll drive talent management initiatives, manage employee relations, and support client groups throughout the employee lifecycle. The role requires collaborating with senior leaders to develop and implement HR strategies, particularly in areas such as total rewards and diversity and inclusion initiatives, aligning HR practices with organizational goals.

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What qualifications are required for an HR Business Partner at American Student Assistance™?

To qualify for the HR Business Partner position at American Student Assistance™, candidates should have a minimum of 8 years of HR experience, ideally with a background in education technology or non-profits. Familiarity with total rewards, employee relations, and a strong understanding of HR best practices are essential. Excellent communication and consulting skills are also crucial to succeed in this role.

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What skills should an HR Business Partner have at American Student Assistance™?

An HR Business Partner at American Student Assistance™ should possess strong employee relations skills, knowledge of HR principles and laws, exceptional communication abilities, and a strategic mindset. You should also have experience in coaching and counseling management, alongside the ability to analyze HR metrics and support initiatives that drive engagement and recruitment.

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What benefits does American Student Assistance™ offer to HR Business Partners?

American Student Assistance™ offers a comprehensive benefits package that includes medical, dental, and vision plans, a retirement plan with matching, generous PTO options, Summer Fridays, a holiday break spanning late December to early January, and even a paid sabbatical after five years of service. This organization deeply values work-life balance and the personal well-being of its employees.

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What is the work environment like for an HR Business Partner at American Student Assistance™?

The work environment for an HR Business Partner at American Student Assistance™ is supportive and collaborative, with a hybrid schedule that includes two days in-office each week. The culture emphasizes teamwork, strategic thinking, and a mission-driven approach to help students succeed in their career readiness. You'll find a community dedicated to personal and professional growth, making a significant impact on education.

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Common Interview Questions for HR Business Partner
How do you align HR strategies with organizational goals as an HR Business Partner?

In your response, emphasize the importance of understanding the business strategy and objectives. Explain that you would assess the organization's needs, collaborate with senior leaders, and develop HR initiatives that support overall goals, particularly in areas like talent management and diversity initiatives.

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Can you describe your experience with total rewards management?

Highlight your experience in developing and implementing compensation and benefits programs that attract and retain talent. Discuss your approach to aligning total rewards strategies with organizational goals and how you’ve addressed employee feedback and market trends in your previous roles.

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What methods do you use to address employee relations issues?

Talk about your proactive approach to employee relations by fostering open communication and feedback channels. Provide examples of past experiences where you've effectively managed conflicts and provided coaching to management and employees to resolve issues while ensuring compliance with HR policies.

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How do you foster a culture of diversity, equity, inclusion, and belonging?

Discuss specific initiatives you have led or contributed to that promote DEIB in the workplace. Emphasize the importance of building inclusive practices within hiring and team development processes and fostering an environment genuine to addressing equity.

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Describe a time when you had to implement a significant change in HR processes.

Share a specific example where you identified a need for change in HR processes that aligned with business needs. Outline your approach to planning, communication, and execution, as well as how you measured the impact of the change.

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What is your approach to building and maintaining talent pipelines?

Discuss your understanding of effective recruitment strategies, including creating strong employer branding and strategic partnerships. Highlight your experience leveraging analytics to assess talent acquisition metrics and ensure a continuous flow of candidates.

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How do you support senior leaders in making people-related decisions?

Explain your role as a consultant and advisor to senior leadership, emphasizing your ability to provide data-driven insights and actionable recommendations. Highlight how building trust and effective communication can influence business strategies.

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Describe your experience with performance management processes.

Provide examples of how you have designed, implemented, or contributed to a performance management system in your past roles. Discuss how this has fostered a culture of continuous feedback and has ultimately led to improved team performance.

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How do you ensure effective collaboration with cross-functional teams?

Emphasize your strong interpersonal and communication skills as tools for fostering cross-functional collaboration. Discuss past experiences where you worked with diverse teams and how you integrated their insights within HR initiatives.

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What metrics do you consider important for measuring HR effectiveness?

Share key performance indicators you've previously used or developed to assess HR effectiveness, focusing on talent acquisition, employee engagement, retention rates, and diversity metrics. Explain how data informs your decision-making process and strategy.

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Our History For more than 60 years as a national nonprofit and student loan guarantor, ASA® has helped students with college access and financing for higher education. Today, we are building on our industry-leading expertise to impact students on...

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Full-time, hybrid
DATE POSTED
April 20, 2025

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