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Sales Training Manager- Rare Disease (Remote)

Career Category

Training

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Commercial Sales Training Manager - Rare Disease

Live

What you will do

The Commercial Sales Training Manager is responsible for developing, implementing, and managing the sales training content and curricula for TEPEZZA in the United States.

In this role, you will serve as a key member of the TEPEZZA sales training team and lead the development of multiple products, disease state and any associated training needs. You will also assist with ad-hoc training needs for the brand. The ideal candidate will be a high-energy, diligent, and self-motivated individual that excels in a fast-paced environment and is interested in joining a growing organization.

Success in this role will require strong cross-functional relationships, crucial communications, tactical plans supporting the brand strategy, and a dedication to an impactful Commercial Training and Development culture.

1.Content Development

  • Lead and/or participate in the design, development, and implementation of training curricula and the launch of any new indications for this team
  • Partner with internal team members to develop and maintain product and brand related sales training resources, workshops, and presentations to ensure content meets the needs of all partners
  • Design and develop training content independently and with vendors

2. Facilitation

  • Facilitate virtual and live training for sales leaders, strategic account managers and thought leader liaisons
  • Develop and facilitate “Train the Trainer” sessions with Sales Leaders, prior to National Meetings, POAs and launch meetings as well as lead the development process for these events.
  • Manage all aspects of initial sales training, including content development, agenda management, stakeholder management, home study training and facilitating live classroom training

3. Cross-functional Partnerships

  • Approach Partner’s business challenges collaboratively and consultatively to create the appropriate performance intervention(s)
  • Build and maintain external strategic partnerships (e.g., Industry thought leaders, vendors, professional conference affiliations)

4. Strategic Communications that Enable Business Unit Success

  • Meet with Partners to establish a shared vision for the communication plan, including objectives, business goals, timing, and key metrics for success
  • Draft communications on behalf of functional Director and solicit their feedback

5. Well-documented Approach to Achieve the Business Strategy, Supported by a Tactical Plan

  • Employ a performance consulting approach to identifying Partner training needs and opportunities
  • Develop, own, and iterate a well-thought-out training strategy and tactical plan for all training initiatives for which you are accountable

6. Target Internal Partners Equipped with Training and Tools to Support Commitment

  • Align with partners on training objectives, build content, leverage subject matter experts, and secure training resources
  • Determine sustainment path and “pull-through” opportunities

7. Sustainment of a High-Performing Commercial Training and Development Culture

  • Demonstrate strong peer-to-peer leadership, evidenced by trust, integrity, accountability, and the ability to influence without authority as well as soliciting and acting upon feedback
  • Make contributions to the team beyond function and invest in the development of others through active coaching

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The ideal professional we seek is a self-directed person with these qualifications:

Basic Qualifications:

Doctorate degree or Master’s degree and 2 years of sales/commercial leadership training experience

Or

Bachelor’s degree and 4 years of sales/commercial leadership training experience

Or

Associate’s degree and 8 years of sales/commercial leadership training experience

Or

High school diploma / GED and 10 years of sales/commercial leadership training experience

Preferred Qualifications:

  • Background in a related sales/commercial leadership training role
  • Experience working in the pharmaceutical industry
  • Ability to identify commercial training needs, leadership development strategies and optimally addressing those needs
  • Decision-making skills leading to successful outcomes
  • Strong at strategy and planning
  • Ability to collaborate and support cross-functional teams
  • Strong communication, leadership, and Interpersonal skills, along with superb written and verbal abilities
  • Experience working within a matrix organization
  • Proficient in Microsoft Office, SharePoint, and other related project management tools
  • Requires approximately 30% travel to Deerfield, Illinois, including some overnight and weekend commitments
  • Experience with rare disease -severe inflammatory disease, particularly in neurology strongly preferred

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen's application deadline for this position is 5/26; will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

.

Salary Range

137,266.00 USD - 172,001.00 USD
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Average salary estimate

$154633.5 / YEARLY (est.)
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$137266K
$172001K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Training Manager- Rare Disease (Remote), Amgen

At Amgen, we're on a mission to serve patients and redefine what it means to be a leading biotechnology company. We're excited to invite passionate professionals to join us as a Sales Training Manager for Rare Disease. In this dynamic, remote role, you'll be at the forefront of developing training content and curricula specifically for our innovative product, TEPEZZA. This isn’t just a job; it’s a chance to make a real difference in patients' lives while working alongside a team of dedicated professionals. As the Sales Training Manager, you’ll lead the charge in crafting training resources, collaborating closely with internal teams to ensure that our salesforce is equipped with the right tools and knowledge. Whether it’s facilitating engaging training sessions or refining communication plans that align with our strategic goals, your contributions will be vital to our success. The ideal candidate for this role is self-motivated, thrives in a fast-paced environment, and possesses strong communication and leadership skills. If you're ready to elevate your career and join a culture dedicated to impactful development, Amgen is the place for you. Together, let’s push the limits of what’s possible in sales training for rare disease treatments and beyond!

Frequently Asked Questions (FAQs) for Sales Training Manager- Rare Disease (Remote) Role at Amgen
What are the key responsibilities of a Sales Training Manager at Amgen?

As a Sales Training Manager at Amgen, your primary responsibilities will revolve around developing and implementing comprehensive training programs for our salesforce related to TEPEZZA. You'll also facilitate training sessions, collaborate with cross-functional teams to identify training needs, and manage external partnerships to enhance our training resources. Your role is critical in ensuring that our team is well-prepared to effectively present our products, particularly in the rare disease sector.

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What qualifications are needed for the Sales Training Manager position at Amgen?

To be qualified for the Sales Training Manager position at Amgen, candidates should hold at least a Bachelor's degree, combined with relevant experience in sales or commercial leadership training. A Master's degree or Doctorate is preferred, along with a background in the pharmaceutical industry or rare diseases. Strong communication skills, the ability to identify training needs, and experience in project management are also essential for success in this role.

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What can I expect from the work culture at Amgen as a Sales Training Manager?

At Amgen, the work culture embraces innovation and collaboration. As a Sales Training Manager, you will be part of a team that values development and supports each other's growth. Your contributions will be recognized as integral to our mission to serve patients. With flexible work arrangements including remote options, Amgen prioritizes a work-life balance and offers various professional development opportunities.

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What travel requirements are associated with the Sales Training Manager role at Amgen?

The Sales Training Manager position at Amgen requires approximately 30% travel, primarily to Deerfield, Illinois, which may include overnight stays and weekend commitments. This travel is essential for engaging with various stakeholders and facilitating critical training sessions that align with our commercial objectives.

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How does Amgen support the professional development of Sales Training Managers?

Amgen is committed to the professional development of its employees, including Sales Training Managers. The company offers a comprehensive benefits package that includes dedicated career development opportunities, a generous retirement savings plan, and access to training resources to support continuous learning. Moreover, the collaborative culture encourages mentorship and the sharing of expertise, which further enhances personal and professional growth.

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Common Interview Questions for Sales Training Manager- Rare Disease (Remote)
Can you describe your process for developing training programs for sales teams?

When answering this question, emphasize your strategic approach to identifying training gaps and designing programs that address those needs. Discuss how you use data and feedback to tailor your training content, and highlight any specific methodologies or tools you leverage to ensure the effectiveness of your training initiatives.

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How do you handle feedback from sales teams regarding training sessions?

Acknowledge that feedback is crucial for improvement. Describe your approach to soliciting and incorporating feedback, emphasizing how you view it as a valuable tool for refining training content. Share an example where you successfully implemented changes based on feedback, demonstrating your commitment to continuous improvement and adaptability.

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What experience do you have with rare diseases and how do you apply that knowledge in training?

Highlight your specific experiences with rare diseases, focusing on how that knowledge informs your training strategy. Discuss any direct interactions with healthcare providers or patients, and explain how those insights shape your curriculum to ensure relevance and empathy in the training you provide.

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Describe a time when you successfully led a training initiative. What were the outcomes?

Use the STAR method (Situation, Task, Action, Result) to structure your response. Detail the initiative's context, your responsibilities, and the measurable outcomes. Focus on how your efforts led to improved sales performance or enhanced understanding of a product among the sales team.

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How do you ensure collaboration among cross-functional teams during training projects?

Discuss your communication strategies and collaborative tools that facilitate teamwork. Highlight any specific examples of successful cross-functional collaboration, emphasizing your role in building relationships and aligning everyone towards common training objectives.

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What role does technology play in your training design process?

Explain how you integrate technology into your training design, such as using online modules, virtual classrooms, or interactive learning platforms. Share examples of how technology has enhanced engagement and learning retention in your previous training sessions.

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How do you measure the effectiveness of training programs?

Describe your approach to evaluation, including metrics you utilize to assess training outcomes. Focus on both qualitative and quantitative measures, such as participant feedback, assessments, and tracking improvements in sales performance post-training.

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What strategies do you employ to keep your training content current and relevant?

Discuss your methods for staying updated on industry trends, scientific advancements, and competitor activities. Emphasize your commitment to continual learning and adapting your training materials in response to new information and market dynamics.

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How do you foster a culture of learning within the sales team?

Highlight your techniques for encouraging ongoing education and professional growth among sales team members. Discuss initiatives you've led that promote a culture of learning, such as peer-to-peer training sessions, mentorship programs, or knowledge-sharing platforms.

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What challenges do you foresee in the role of Sales Training Manager, and how would you address them?

Be honest about potential challenges, such as varying levels of experience within the sales team or adapting to market changes. Discuss how you would proactively address these challenges through personalized training approaches and regular communication with team stakeholders.

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To serve patients. Amgen strives to serve patients by transforming the promise of science and biotechnology into therapies that have the power to restore health or save lives. In everything we do, we aim to fulfill our mission to serve patients....

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DATE POSTED
April 23, 2025

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