Job details

Therapy Office Manager

Location: Denver, CO
Pay Range: $55,000 - $65,000
Summary of Position:

The Therapy Office Manager primary responsibility involves the overall management and evaluation of therapy administrative functions in the assigned territory. The Therapy Office Manager will provide leadership, coordination, and day-to-day management for all aspects of the assigned administrative responsibilities in a manner that ensures high quality, cost-effective operations. He or she will perform activities that contribute to the achievement of the company’s strategic goals and initiatives. Daily organization and provision of individual therapy and other services will be assigned or required. Duties include but are not limited to the following responsibilities below.

Essential Duties and Responsibilities

General understanding of therapy administrative job duties including those of the Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
Administrative oversight of therapy departments including Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
Oversight of daily routines and procedures.
Conducting routine meetings and other meetings as needed.
Coordination with other departments as needed.
Other: Quarterly Chart Audits, Inventory Tasks, Customer Service to Clients and Potential Clients, Authorization Approval and/or Denial Tasks, and Other duties as assigned by supervisor

Supervisory Responsibilities:

Administrative staff interviewing, hiring, training, support, and mentorship.
Performance management and evaluations.
Change management.
Compliance: Assure departmental processes are adhering to Federal, State and local standards, guidelines and regulations that govern this agency.
Routine reporting as assigned.

Performance Responsibilities:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee.

All employees of the organization:

Will exercise necessary cost control
Will strive to maintain positive internal and external customer service
Must be able to demonstrate effective leadership
Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is
Must be able to be depended upon to plan and organize work effectively and ensure its
Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
Will be expected to meet all productivity
Must be able to demonstrate team behavior and must be willing to promote a team-oriented
Is expected to represent the organization professionally at all
Must be able to demonstrate initiative, strive to continually improve processes and

Education and Experience Specifications:

High School diploma or equivalent
1 year of experience in healthcare or a related industry preferred

Physical Demands & Working Environment:

Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear.
Ability to frequently use hands to finger, handle, or feel.
Ability to occasionally climb.
Ability to occasionally use sense of smell.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move 100 pounds.
Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.
Ability to adjust focus.

Work Environment

The employee is frequently exposed to outside weather conditions.
The work environment is highly variable, as care is provided in private homes.
Lighting, acoustics, air quality, temperature and environmental hazards are not predictable.
The employee is occasionally exposed to wet and/or cold conditions, household pets/animals, fumes or airborne particles, and toxic or caustic chemicals.
The noise level in the office work environment is usually moderate.

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