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Product Support Specialist (Contract)
Anthropic is on a mission to develop safe and beneficial AI systems. We are looking for a Product Support Specialist to enhance user experience with our products.
Skills
- User empathy
- Technical competency
- Adaptability in fast-paced environments
- Strong written communication
Responsibilities
- Become an expert in all Anthropic products
- Respond to user support cases in a high volume environment
- Communicate clearly and empathetically with users
- Diagnose and resolve user issues with teammates
- Suggest improvements for user satisfaction
Benefits
- Equity options for eligible roles
- Flexible working hours
- Unlimited PTO
- Daily lunches and snacks
To read the complete job description, please click on the ‘Apply’ button
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Anthropic is an AI startup public-benefit company dedicated to AI safety and research, aiming to develop dependable, interpretable, and controllable AI systems. The company was was founded by former members of OpenAI in 2021.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$104,000/yr - $104,000/yr
EMPLOYMENT TYPE
Contract, hybrid
DATE POSTED
August 3, 2024
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