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Personal Lines Underwriting Manager

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Reporting to the Officer of Underwriting, the Personal Lines Underwriting Manager’s focus is growing and sustaining a profitable book of new and renewal business. This position will also drive strategic planning to develop and implement an underwriting strategy that determines profitable market opportunities. The Manager is responsible for the professional and technical development of their team—working through supervisors to cultivate talent, support career growth, and prepare future leaders for long-term succession.

Responsibilities

  • Accountable for achieving profit and growth targets
  • Ensure underwriting practices and guidelines are understood and adhered to, specifically regarding pricing, risk selection, mix of business, flow management and quality analysis.
  • Apply creativity and underwriting knowledge to write risks and retain business.
  • Review the progress made in meeting objectives, analyze operating procedures, and prepare records or reports for management including conclusions and recommendations for the solution of problems.
  • Collaborate with key internal business partners to develop market strategies, fostering clarity of vision across all departments
  • Implement policies established by Senior Management.
  • Manage department activities in accordance with the Company’s policies and applicable laws. Managerial responsibilities include, but not limited to:
    • Reporting to Leadership the progress and problems with meeting Company objectives;
    • Planning, assigning, and directing work to meet Company objectives;
    • Training associates and conducting performance appraisals;
    • Rewarding and disciplining associates;
    • Addressing complaints and resolving problems;
    • Interviewing candidates and associates to fill open positions.
  • Effectively manage through coaching and creating a streamlined underwriting process that fosters a high performing, consistent and collaborative team environment. 
  • Make suggestions and recommendations as to the hiring, termination, advancement, promotion or any other change of status of associates.
  • Other duties as required.

Requirements

  • BS/BA degree required; Master’s Degree and/or insurance designation a plus
  • 5-8 years of experience in Personal Lines Underwriting with responsibility for operations and people
  • Prior supervisory experience required.
  • Effective communication skills and the ability to think strategically, implement change, and influence key business stakeholders.
  • Drive-for-results mentality, with ability to multi-task and make decisions in a business context.
  • Frequently operating a computer and other types of office equipment, which will involve repetitive motions.
  • Moving around the office to collaborate with co-workers, attend meetings, and retrieve items needed to complete the essential functions of this job.
  • Ability to travel as needed. 

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Personal Lines Underwriting Manager, aoins

Join the team at Concord Insurance Group as a Personal Lines Underwriting Manager and immerse yourself in a fulfilling career that truly makes a difference. In this dynamic role reporting to the Officer of Underwriting, you'll spearhead initiatives to grow and sustain a profitable book of new and renewal business. Your creativity and expertise in underwriting will help drive strategic planning, enabling effective market opportunities that align with our company’s vision. As a key leader, you’ll guide your team through professional and technical development, building future leaders while also managing departmental objectives including the crucial areas of pricing, risk selection, and business mix. Your responsibilities will extend to crafting reports for management, collaborating across departments to enhance market strategies, and implementing policies from senior management. Effective communication skills and a results-driven mentality are crucial to thriving in this supportive yet challenging environment. Alongside these managerial duties, you’ll also take an active role in addressing performance issues, training associates, and making important hiring decisions. With a competitive total compensation package that includes a robust 401(k) plan and generous paid time off, this position at Concord Insurance Group offers an enriching balance of professional growth and personal fulfillment. If you’re ready to drive success and cultivate talent in a collaborative setting, we want to hear from you!

Frequently Asked Questions (FAQs) for Personal Lines Underwriting Manager Role at aoins
What are the primary responsibilities of a Personal Lines Underwriting Manager at Concord Insurance Group?

The primary responsibilities of the Personal Lines Underwriting Manager at Concord Insurance Group include leading strategic planning to develop and implement underwriting strategies, ensuring adherence to underwriting guidelines, managing a profitable book of business, and fostering professional growth within the team. This role also involves collaboration across various departments to enhance market strategies and reporting to leadership on progress towards company objectives.

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What qualifications are necessary for the Personal Lines Underwriting Manager position at Concord Insurance Group?

Candidates applying for the Personal Lines Underwriting Manager position at Concord Insurance Group should have a BS/BA degree, with a Master's Degree or insurance designation being a plus. Additionally, 5-8 years of experience in Personal Lines Underwriting, along with prior supervisory experience, is required. Effective communication skills and a strategic mindset are vital for success in this role.

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How does Concord Insurance Group support the career growth of a Personal Lines Underwriting Manager?

At Concord Insurance Group, the Personal Lines Underwriting Manager is responsible for the professional development of their team, which includes training associates, conducting performance appraisals, and nurturing future leaders. The company's collaborative environment encourages mentorship, skill enhancement, and offers opportunities for advancement within the organization.

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What kind of work environment can a Personal Lines Underwriting Manager expect at Concord Insurance Group?

The work environment for a Personal Lines Underwriting Manager at Concord Insurance Group is both dynamic and supportive. You'll be part of a team-driven culture that values collaboration, innovation, and accountability. The role requires effective communication across departments, promoting an inclusive atmosphere where ideas flourish and everyone's contributions are valued.

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What benefits do Concord Insurance Group employees receive in the Personal Lines Underwriting Manager role?

Employees holding the Personal Lines Underwriting Manager role at Concord Insurance Group enjoy a comprehensive benefits package that includes medical, vision, dental, and life insurance, along with a competitive 401(k) plan featuring company match. Additionally, there's a generous Paid Time Off program, which encompasses vacation, personal, sick time, and holiday pay.

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Common Interview Questions for Personal Lines Underwriting Manager
Can you explain your experience in Personal Lines Underwriting?

When answering this question, discuss specific roles you've held related to Personal Lines Underwriting and highlight your key responsibilities and achievements. Emphasize any successful projects, your understanding of underwriting guidelines, and how you have contributed to profitable decision-making.

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How do you approach making underwriting decisions?

Express your systematic approach to making underwriting decisions. It's important to explain how you evaluate risks, consider data analysis, and balance business objectives with risk management strategies. Highlight your analytical skills and experience with software tools that aid in underwriting.

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Describe a time you had to lead a team through a challenging situation.

Provide a specific example of a challenging situation where your leadership made a difference. Focus on your communication strategies, how you motivated your team, the decisions you made, and the outcomes that resulted from your guidance.

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What strategies do you use to manage a profitable book of business?

Discuss various strategies such as market analysis, customer relationship management, and the balance of risk selection and pricing. Mention how collaboration with other departments can enhance profitability and lead to successful business outcomes.

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What do you see as the biggest trends affecting Personal Lines Underwriting today?

Stay informed about current trends in the industry and discuss how technology, changing consumer behaviors, and regulatory changes are impacting Personal Lines Underwriting. Share insights on how you believe these trends will shape the future of underwriting.

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How do you ensure compliance with underwriting guidelines?

Explain your method for staying current with underwriting guidelines, including any tools, training, or best practices you follow. Discuss your experience in creating or updating procedures to ensure compliance.

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Can you give an example of how you developed a team member?

Share a specific example where you identified a team member's strengths and weaknesses, and explain how you provided mentorship or training. Highlight the positive result of your involvement in their career development.

Join Rise to see the full answer
How do you deal with underperformance in your team?

Focus on your approach to identifying underperformance early and your strategies for addressing it. This may include providing constructive feedback, setting performance improvement plans, and offering resources for skill-building.

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What changes would you implement in the underwriting process?

Bring innovative ideas to the table, focusing on efficiency, technology integration, and quality assurance. Emphasize how these changes could potentially lead to improved performance and profitability within the department.

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Why do you want to work at Concord Insurance Group?

Express your knowledge about Concord Insurance Group, its mission, and values. Share personal motivation, whether it’s a commitment to providing financial security, a passion for mentoring, or the desire to grow within a values-driven organization.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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