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Business/QA Analyst

The Georgia Department of Human Services, Office of Information Technology (OIT) is seeking a qualified candidate for the position of Business /Quality Analyst to join the agency based in Atlanta, Georgia.

Duties and responsibilities

  • Identifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users
  • Works on process flows and screen designs and provides storyboarding to support system design. Review and interpret ongoing business requirements.
  • Documents business requirements in a suitable format that communicates the specific functionality that will be developed for the product and obtains appropriate approvals.
  • Articulate, Communicate, and Coordinate with UI/UX, app development, backend, CMS, Testing, and other and subject matter experts on design & development.
  • Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, and other product documentation.
  • Write test cases based on wireframes, comps, and functional requirements
  • Conduct functional testing and cross-browser and mobile device testing
  • Be responsible for the end-to-end testing of complete, interactive web and mobile applications
  • Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices
  • Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met
  • Thoroughly test solutions to ensure functionality and integrity
  • Ability to write queries using SQL and compile data and reports as needed.
  • Manage and maintain all requirements materials and traceability matrices
  • Help Desk support as needed to support production applications

Qualifications

·        Bachelor’s degree in computer science, IT, MIS, Engineering, or related fields.

·        7+ years of experience as a BA/QA Analyst.

·        Experience across the SDLC, including requirements, design, development, testing, documentation, training, deployment, operations, support, and maintenance.

·        Ability to work well with business unit SMEs, Business Analysts, vendors, and end users in cross-functional teams.

·        Extremely detail-oriented, organized, structured, analytical, and logical, with strong problem-solving skills.

·        Track record of meeting or exceeding client expectations, personal performance expectations, and achieving project goals.

Duties and responsibilities

  • Identifies and defines business requirements by quickly understanding business and technical requirements based on the input and opinions from a diverse group of users
  • Works on process flows and screen designs and provides storyboarding to support system design. Review and interpret ongoing business requirements.
  • Documents business requirements in a suitable format that communicates the specific functionality that will be developed for the product and obtains appropriate approvals.
  • Articulate, Communicate, and Coordinate with UI/UX, app development, backend, CMS, Testing, and other and subject matter experts on design & development.
  • Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, and other product documentation.
  • Write test cases based on wireframes, comps, and functional requirements
  • Conduct functional testing and cross-browser and mobile device testing
  • Be responsible for the end-to-end testing of complete, interactive web and mobile applications
  • Monitor and identify problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices
  • Review product specifications and develop effective testing strategies, plans, and tools to ensure project goals are met
  • Thoroughly test solutions to ensure functionality and integrity
  • Ability to write queries using SQL and compile data and reports as needed.
  • Manage and maintain all requirements materials and traceability matrices
  • Help Desk support as needed to support production applications

Qualifications

·        Bachelor’s degree in computer science, IT, MIS, Engineering, or related fields.

·        7+ years of experience as a BA/QA Analyst.

·        Experience across the SDLC, including requirements, design, development, testing, documentation, training, deployment, operations, support, and maintenance.

·        Ability to work well with business unit SMEs, Business Analysts, vendors, and end users in cross-functional teams.

·        Extremely detail-oriented, organized, structured, analytical, and logical, with strong problem-solving skills.

·        Track record of meeting or exceeding client expectations, personal performance expectations, and achieving project goals.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business/QA Analyst, Apex Informatics

Are you ready to take your career to the next level? The Georgia Department of Human Services is on the lookout for a talented Business/Quality Analyst to join their dynamic Office of Information Technology team. Based in vibrant Atlanta, Georgia, this role offers an exciting opportunity to make a significant impact by not only understanding but transforming business requirements into actionable solutions. As a Business/Quality Analyst, you will collaborate with a diverse group of users to identify and define business requirements, create process flows, and develop effective testing strategies for web and mobile applications. You’ll also get to document these requirements clearly to ensure all stakeholders are on the same page. Your analytical skills will shine as you work closely with UI/UX designers, app developers, and subject matter experts to craft product roadmaps and maintain essential documentation. With a strong focus on detail, you’ll be responsible for end-to-end testing, ensuring that the functionality and integrity of the applications exceed expectations. If you’re a self-motivated individual with over 7 years of experience in BA/QA roles and have a passion for driving quality and efficiency in technology, we want to hear from you! Join us in making a difference and be part of a team that values collaboration and innovation.

Frequently Asked Questions (FAQs) for Business/QA Analyst Role at Apex Informatics
What are the responsibilities of a Business/QA Analyst at the Georgia Department of Human Services?

As a Business/Quality Analyst at the Georgia Department of Human Services, your key responsibilities include identifying and defining business requirements, developing process flows, documenting specifications, collaborating with UI/UX and development teams, and performing comprehensive testing of web and mobile applications. You will also maintain product roadmaps and ensure that project goals are met.

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What qualifications are required for the Business/QA Analyst position at the Georgia Department of Human Services?

To qualify for the Business/Quality Analyst position at the Georgia Department of Human Services, candidates should have a Bachelor’s degree in computer science, IT, or related fields, along with a minimum of 7 years of relevant experience. A strong background in the SDLC is essential, as well as excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.

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How important is SQL knowledge for the Business/QA Analyst role at the Georgia Department of Human Services?

SQL knowledge is crucial for the Business/Quality Analyst role at the Georgia Department of Human Services. You will be expected to write queries to compile data and reports, which contributes to effective analysis and validation of business requirements. A solid understanding of databases and data manipulation will greatly enhance your performance in this position.

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What type of testing will a Business/QA Analyst conduct at the Georgia Department of Human Services?

As a Business/Quality Analyst at the Georgia Department of Human Services, you will conduct functional testing, cross-browser testing, and mobile device testing. Your role will include developing effective testing plans and ensuring the quality of both web and mobile applications, monitoring usability and functionality closely throughout the process.

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What skills are essential for success as a Business/QA Analyst at the Georgia Department of Human Services?

Success as a Business/Quality Analyst at the Georgia Department of Human Services requires a combination of analytical skills, excellent communication abilities, detail orientation, and strong problem-solving capabilities. The ability to articulate complex requirements clearly and work collaboratively in a team environment is essential for meeting project goals and exceeding client expectations.

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Common Interview Questions for Business/QA Analyst
Can you describe your experience with gathering business requirements as a Business/QA Analyst?

In answering this question, provide specific examples of projects where you successfully gathered requirements from stakeholders. Highlight your methods for engaging users and how you translated their needs into actionable documentation, ensuring clarity and communication throughout the process.

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What strategies do you use for effective testing in your role as a Business/QA Analyst?

Discuss your systematic approach to testing, including the development of testing plans, test cases, and the tools you use. Emphasize your experience in functional, performance, and usability testing, and how you ensure that applications meet the outlined business requirements.

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How do you manage communication between technical and non-technical stakeholders?

Share examples of how you bridge the communication gap in your projects. Discuss the techniques you employ to translate technical jargon into understandable terms for non-technical stakeholders and vice versa, ensuring everyone is aligned and informed.

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What is your approach to documenting business requirements?

Explain your process for creating effective documentation, including the tools and formats you use. Stress the importance of clarity, detail, and obtaining approvals from stakeholders to ensure that everyone is on the same page.

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How have you handled changes in business requirements during a project?

Provide an example of a situation where business requirements changed after the project had begun. Discuss how you adapted to these changes, communicated with stakeholders, and ensured that the project stayed on track while meeting the new requirements.

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What experience do you have with SQL, and how do you use it in your role?

Detail your SQL experience, focusing on specific tasks you've completed such as querying databases or generating reports. Highlight how your SQL skills enhance your ability to gather insights and inform testing strategies accurately.

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Can you give an example of a challenging project you worked on and how you contributed as a Business/QA Analyst?

Share a detailed story of a challenging project, elaborating on the complexities involved and your specific contributions. Highlight your problem-solving skills and any innovative approaches you used to drive the project towards success.

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How do you stay organized and manage multiple projects simultaneously?

Discuss your organizational techniques, such as project management tools, prioritization methods, and how you set milestones to track progress. Emphasize your ability to remain flexible and adapt to shifting project demands while maintaining attention to detail.

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What tools or software are you familiar with for testing and project management?

List specific tools and software solutions that you've used in previous roles, such as JIRA, TestRail, or others relevant to project management and testing. Explain why you find these tools useful and how they've enhanced your efficiency.

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Why do you want to work as a Business/QA Analyst at the Georgia Department of Human Services?

In your response, convey your motivation for wanting to work specifically for the Georgia Department of Human Services. Discuss your alignment with the agency's mission, your desire to contribute to meaningful projects, and how your skills wheelhouse is a perfect fit for this role.

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Apex Informatics provides Information Technology staffing and consulting services that help our clients achieve their business objectives. We have spent years in building a community of motivated IT professionals from around the world. Today, we p...

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Full-time, on-site
DATE POSTED
January 4, 2025

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