AppHub’s mission is to continue to create software to advance the future of commerce. We’re achieving this by delivering and building upon a comprehensive suite of ecosystem leading apps all providing unparalleled customer support that helps e-commerce businesses reach new heights.
Our comprehensive product lineup encompasses 25 individual solutions that cater to various aspects a ecommerce retailer will need such as reviews, conversion, marketing, and shipping, all of which are compatible with both Shopify and non-Shopify platforms. Our integrated and bundled solutions deliver a smoother experience for retailers at any stage of their journey.
Joining the AppHub global team is an incredibly exciting opportunity right now. We are currently on an exceptional trajectory of growth and investment, fueled by our unwavering commitment to providing the highest quality products in the ecommerce marketplace.
The Opportunity:
We are looking for a visionary leader to join our team as the VP of Global Growth. Reporting directly to the President and COO, you will shape the future of our company with responsibilities spanning Sales, Partnerships, and Customer Success.
In this role, you will design and scale our revenue teams, identify and seize new business opportunities, and act as the primary voice of the customer. You will manage and expand business relationships, cultivate strategic partnerships, and support overall profitable growth through innovative strategies.
The ideal candidate will have a proven track record of significant revenue creation and enterprise value growth in growth-stage e-commerce enablement businesses. You have previously thrived in a VP or SVP of Sales or Revenue role and are eager to bring your expertise to a new challenge.
What you'll do: - Develop and continually enhance a successful go-to-market strategy.
- Develop a segmented strategy to boost revenue in regional e-commerce markets, targeting both existing customers and new segments and partnerships.
- Collaborate closely with marketing to create a cohesive GTM plan, driving awareness, demand generation, and sales enablement.
- Design and implement channels to win accounts, understanding the middle market and enterprise e-commerce buyer personas.
- Develop cross-sell strategies and integrate insights to shape successful pricing and product tactics across our core products.
- Develop a repeatable, scalable, and predictable commercial engine.
- Deploy a disciplined sales methodology, metrics-based management across sales and post sales and regular inspections to drive activity, results, alignment and efficiency.
- Set and track revenue targets that align with AppHub’s long-term goals. Use data-driven insights to build a world-class pipeline management process with clear stages and improved sales planning.
- Develop and implement an enhanced sales planning and management system which Identifies target markets, builds effective territories, ensures comprehensive market coverage and establishes achievable quotas including a clear compensation plan.
- Establish a metrics-driven, high-energy winning culture for our sales teams with activity-based management and hands-on coaching.
- Build a high-performing, cohesive team that excels in driving the company's revenue growth.
- Drive the company's initiatives to sell and cross-sell our broad range of products across various company segments and customer profiles, from small and medium-sized businesses to enterprises.
- Attract and coach high-performing talent, ensuring the retention of “A” players and addressing underperformance promptly.
- Show strong leadership, offering real-time coaching and creating actionable development plans.
- Design and implement a sales process that consistently enhances the sales team's efficiency, increases win rates, and supports the organization in achieving $100M+ in annual revenue within three years.
- Create a strategy to boost market share for our core e-commerce applications through targeted marketing, dynamic agency partnerships, and proactive outbound sales.
- Propel the middle market segment to new heights while converting more revenue to enterprise-level, including ShopifyPlus customers.
- Build a metrics-driven, high-energy winning culture for our sales teams with activity-based management and hands-on coaching.
- Develop, experiment, and optimize the method for landing and expanding customer accounts.
What you'll need: - 8-10+ years of progressive revenue leadership in B2B e-commerce sales within rapidly growing organizations, preferably Private Equity or VC-backed.
- Proven track record of exceeding sales quotas and generating new business, cultivating the pipeline, and growing existing accounts.
- Experience scaling a multi-segmented SaaS company from $10M to $50M+ in revenue, with expertise in sales pipeline development, forecasting, and client management.
- Demonstrated ability to design and execute go-to-market strategies to win and expand accounts.
- Strong grasp of various sales methodologies and the ability to adapt the sales approach for different customer segments and channels, including inbound and outbound activities.
- Experience collaborating with Marketing to drive high-quality leads and achieve high closure and conversion rates.
- Proven track record of building and leading high-performing teams with a structured approach to recruiting, hiring, onboarding, and retention.
- Collaborative leader with a history of working with Product, Finance, and Marketing to meet company-wide objectives.
- Ability to lead customer success initiatives to maximize customer experience and drive revenue retention.
- Experience in the e-commerce space, preferably with the Shopify ecosystem.
- Bachelor’s degree preferred.
Why Choose AppHub?
Culture: You will be part of a culture of innovation, empowerment, collaboration and fun!
People: Our global team is made up of individuals with an entrepreneurial spirit and enthusiasm for their work.
Industry: You'll be part of the e-commerce SaaS industry that's set to experience rapid growth and expansion in the next five years.
Compensation: You will be provided with a competitive compensation package.
Benefits: US Comprehensive medical, dental and vision coverage, 401K plan