Industry Leader, Public Health

As the Industry Leader in Public Health at Appian, your primary responsibilities include collaborating with clients to drive digital transformation using our automation solutions, coaching Account Executives on strategies to engage new clients, and leading sales presentations to facilitate awareness within the Public Sector. You'll also contribute to marketing efforts via trade shows and provide strategic insights to support our overall growth within the public health domain.

To qualify for the Industry Leader in Public Health role at Appian, candidates should have a Bachelor’s Degree, preferably with a medical background such as a doctor or nurse. Additionally, 15+ years of leadership experience within government agencies or related fields is crucial, alongside a deep understanding of public sector procurement processes and client requirements, specifically in agencies like HHS, VA, and DHA.

Preferred candidates for the Industry Leader role at Appian should have significant experience in handling federal benefits programs like Medicare and Medicaid, and expertise in healthcare delivery. Candidates with a history of driving innovative solutions to enhance customer experience and operational efficiency will find this role particularly suitable as well.

Appian is committed to the development of its employees. As an Industry Leader in Public Health, you'll have access to specialized training programs through Appian University, mentorship opportunities, and a leadership program designed for aspiring managers. The company encourages continuous learning and provides tuition reimbursement to help you advance your education and skills further.

In the Industry Leader position at Appian, you can expect to travel up to 20% of the time. This travel will involve visiting clients across the country and occasionally internationally, reflecting the role's focus on building relationships and understanding client needs within the public health sector.

In answering this question, focus on your past roles within government settings. Highlight how your experience has equipped you with a deep understanding of the public sector, the procurement process, and the challenges these organizations face. Connect your experience with how you can leverage that knowledge to effectively engage with clients at Appian.

Here, articulate your insights on the digital transformation landscape. Discuss specific strategies, such as implementing work automation, data analysis, and optimizing processes, that align with Appian’s solutions. Illustrate with examples from your past work in similar roles, showing how you positively impacted client operations.

In responding, emphasize the importance of communication and empathy in building strong client relationships. Share methods you have used in the past, such as regular check-ins, listening sessions, and feedback mechanisms, to ensure that you not only meet but exceed client expectations.

You'll want to detail your history with sales presentations, especially within the public sector context. Discuss how you tailor your messaging to capture the audience's attention and ensure clarity on how the proposed solutions will solve specific client challenges, ultimately leading to successful outcomes.

Explain your approach to professional development, such as attending industry conferences, participating in relevant webinars, and following key publications and thought leaders in the Public Health arena. Show your commitment to being well-informed, which is crucial for the Industry Leader role.

Here, focus on a specific project where you collaborated with various departments or teams to achieve a goal. Emphasize your role in fostering teamwork, facilitating communication, and driving the project to success, showcasing how this experience aligns with Appian's collaborative culture.

In answering, identify key challenges such as budget constraints, regulatory compliance, or resistance to change in the public sector. Then discuss how you, as an Industry Leader at Appian, would address these challenges through innovative solutions and strong partnerships.

Share insights into your leadership approach, be it collaborative, mentorship-focused, or results-driven. Relate this back to Appian’s core values of respect, impact, and constructive communication, illustrating how your style would foster an inclusive and ambitious work environment.

Highlight your technical aptitude, especially in areas relevant to Appian’s work automation and data management solutions. Provide examples of tools and methodologies you are familiar with that could address public sector challenges effectively.

Discuss your ability to view setbacks as learning opportunities. Emphasize the importance of analyzing failures, adjusting strategies, and maintaining a positive outlook. This shows your resilience and ability to adapt, key traits for an Industry Leader at Appian.