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Field Service Engineer II (C2) - Now Hiring

Field Service Engineer II (C2)If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems.• Candidates must be fully authorized to work in the US. Visa sponsorship is not available for this roleRole Responsibilities:• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems• Complete required job documentation, safety training and procedures for processing parts• Professionally represent Applied Materials to the customer, using your “customer first” mindset• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelinesRequirements and Qualifications:• An associate degree or completion of military technical training and field experience or technical certification equivalent to Associates Degree• 2–4 years of work experience in semiconductor industry or another equipment support industry• Ability to read electrical and mechanical schematics• Clear and effective written/verbal communications skills, with an emphasis on documenting details• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics• Knowledge of hand tools and proper usage, including a digital multimeter• You'll need a valid driver's license and the ability to obtain a passportPhysical Requirements:• Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs• Travel for training and alternate customer sites, based on business needs (may include international travel)• Your job requires the ability to:• Walk extensively• Stand for extended periods of time• Work in tight spaces• Bend, squat, twist, kneel, and reach• Climb stairs and ladders• Lift up to 35 pounds• Ability to distinguish between colors• Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise• Use hand and power tools• Additionally, because this position generally involves working in a clean room, it requires the use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shieldsYour benefits:At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, you’ll qualify for a competitive and comprehensive totalrewards and benefits package, from day one.Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company’s employee stock purchase program and a subscription to wellbeing tools.We value social responsibility, too: Our worldwide “Giving” program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.Who we are:Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We’re the brain (and the brawn) behind every new technology development—whether it’s building semiconductor chips for smartphones and computers, or the underpinnings for robotics, AI, and even smart TV display screens. With 27,000 employees in 19 countries, we offer an exciting place to grow and learn alongside some of the best people you’ll ever meet. We take deep pride in our Culture of Inclusion, and we celebrate the diverse backgrounds, perspectives and experiences that help us build stronger, more resilient teams.As an Equal Opportunity Employer, we actively recruit diverse talent. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status or any other basis prohibited by law.Join us as we innovate to Make Possible a Better Future!QualificationsEducation:Associate's DegreeSkillsCertifications:Languages:Years of Experience:2 - 4 YearsWork Experience:Additional InformationShift:10-Day 8-Hr (United States of America)Travel:Yes, 20% of the TimeRelocation Eligible:NoReferral Payment Plan:NoneU.S. Salary Range:$31.00 - $42.35The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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What You Should Know About Field Service Engineer II (C2) - Now Hiring, Applied Materials

Are you looking to join a dynamic team where you can apply your technical skills in a hands-on environment? Applied Materials has an exciting opportunity for you as a Field Service Engineer II (C2) in Phoenix, AZ! In this role, you'll be at the forefront of technology, helping to install, maintain, and upgrade state-of-the-art equipment that plays a critical role in semiconductor manufacturing. Your expertise will shine as you troubleshoot hardware and resolve complex problems, ensuring that our customers' production systems operate smoothly. You'll have the chance to work closely with an amazing community of colleagues and clients, representing Applied Materials with your 'customer first' attitude. Training is provided, so you'll gain the knowledge needed to execute preventative maintenance and corrective measures effectively. Plus, you’ll be involved in exciting projects that may require you to travel and work on-site in various locations, giving you a fulfilling and adventurous career path. With opportunities for career development and a comprehensive benefits package from day one, there’s no better place to grow your skills and experience while being part of a company that values social responsibility and diversity. If you have an associate degree or equivalent technical training and at least 2 years of relevant experience, this could be the perfect position for you. Join us at Applied Materials, where you can innovate and make a positive impact in the world of technology!

Frequently Asked Questions (FAQs) for Field Service Engineer II (C2) - Now Hiring Role at Applied Materials
What are the responsibilities of a Field Service Engineer II (C2) at Applied Materials?

As a Field Service Engineer II (C2) at Applied Materials, your primary responsibilities will include assisting in the installation of cutting-edge equipment, performing scheduled preventative maintenance, and troubleshooting technical issues to ensure optimal performance. You will work directly with customers worldwide, providing exceptional support and using your technical skills to resolve any equipment-related challenges.

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What qualifications are required for the Field Service Engineer II (C2) role at Applied Materials?

Candidates for the Field Service Engineer II (C2) role at Applied Materials must possess an associate's degree or equivalent technical training. A minimum of 2–4 years of experience in the semiconductor or equipment support industry is also required. Other qualifications include the ability to read schematics, effective communication skills, and proficiency in Microsoft Office.

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Is travel required for the Field Service Engineer II (C2) position at Applied Materials?

Yes, travel is a component of the Field Service Engineer II (C2) position at Applied Materials. The role may require you to travel domestically and potentially internationally for training and onsite customer support, ensuring you have hands-on experience with the latest technologies.

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What is the work environment like for a Field Service Engineer II (C2) at Applied Materials?

The work environment for a Field Service Engineer II (C2) at Applied Materials can vary. You will be based in our advanced facility but will also frequently work at customer sites. This role involves a combination of fieldwork and fixed-site operations, emphasizing safety, technical acumen, and effective customer interaction.

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What benefits does Applied Materials offer to Field Service Engineer II (C2) employees?

Applied Materials offers a competitive total rewards and benefits package for Field Service Engineer II (C2) employees. This includes top-tier medical, dental, and vision plans, paid time off, retirement plans, employee assistance programs, career development opportunities, and more to support your well-being and professional growth.

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Common Interview Questions for Field Service Engineer II (C2) - Now Hiring
Can you describe your experience with installing and maintaining technical equipment?

During the interview, relate specific experiences where you successfully installed or maintained equipment. Discuss any challenges faced and how you overcame them, emphasizing your problem-solving skills and attention to detail.

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How do you approach troubleshooting technical issues in the field?

When answering, outline a systematic approach to troubleshooting. Mention how you identify the problem, the diagnostic tools you use, and your experience with similar challenges to illustrate your technical expertise.

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What safety protocols do you follow when working on-site?

It's crucial to convey your understanding of safety protocols, particularly in a cleanroom environment. Discuss specific safety measures you adhere to while working, including the use of personal protective equipment and following company guidelines.

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How do you prioritize tasks when you have multiple issues to address simultaneously?

In your response, explain your method for assessing urgency and impact. Share examples from past experiences where you've successfully managed competing priorities to highlight your organizational skills.

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What tools or software are you proficient with as a Field Service Engineer?

Detail any specific tools you've used, such as digital multimeters, diagnostic software, or any specialized equipment related to the semiconductor industry. This shows your preparedness and familiarity with essential tools for the job.

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How do you ensure effective communication with clients during service visits?

Focus on your interpersonal skills and flexibility in customizing communication style based on the client's familiarity with technical concepts. Emphasize your commitment to keeping clients informed and reassured during the service process.

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What motivates you to excel as a Field Service Engineer?

Share what drives your passion for the role, such as a desire to solve complex problems, the satisfaction of customer interactions, or the thrill of working with cutting-edge technology. Personal motivation will reflect positively during your interview.

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Can you give an example of a time when you went above and beyond for a customer?

Prepare a story that illustrates your commitment to customer satisfaction, discussing the actions you took, and what the outcome was for the customer. This highlights your 'customer first' mindset.

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How do you stay updated on the latest technologies and techniques in the semiconductor industry?

Discuss the resources you utilize, such as workshops, webinars, industry publications, or networking with peers. This demonstrates your proactive approach to professional development and staying informed.

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Are you comfortable working in high-pressure situations?

Provide an example of a high-pressure situation you faced at work and how you managed it effectively. This reassures interviewers of your ability to maintain composure while tackling challenges.

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To lead the world with materials engineering solutions that enable customers to transform possibilities into reality.

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Full-time, on-site
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December 12, 2024

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