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Integrations Engineer

Company Description

Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrator's for the U.S. Federal Government.

CF is a wholly owned subsidiary of Convergint Technologies and is the Federal Government Arm of Convergint. CF is a systems integration company that is focused on the physical security for the U.S. Federal Government with locations and personnel throughout the U.S. and globally. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems. We can support the entire life cycle of these programs and projects—from security analyses, engineering, and design, through installation, operation and maintenance—using in-house personnel and resources is our biggest discriminator.

Job Description

The role of an Integrations Engineer I plays a crucial role in ensuring the seamless integration of cutting-edge security and technology systems for our clients across the globe. You will collaborate with a diverse team of experts to design, deploy, and maintain integrated solutions that protect and secure critical assets. 

Value and Beliefs of this Role

The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily.  In this role we want you to grow with us and deliver results as an exceptional Integrations Engineer I. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative. 

Key Responsibilities:

Integrate Systems:  

  • Collaborate with clients, project managers, and solution architects to design and implement complex security and technology integrations, which may include access control, video surveillance, alarm systems, and more. 

Global Travel:  

  • Willingness to travel to client sites nationally and internationally, to oversee integration projects and provide on-site technical expertise. Estimated travel 50% of the time.

System Troubleshooting:  

  • Diagnose and resolve technical issues related to system integration, ensuring that all systems operate smoothly and efficiently. 

Documentation:  

  • Create and maintain detailed documentation of system configurations, integration processes, and troubleshooting procedures. 

Testing and Quality Assurance:  

  • Perform system testing and quality assurance to ensure that integrations meet client requirements and Convergint Federal | SigNet Technologies' standards. 

Training:  

  • Train client personnel on the operation and maintenance of integrated systems, providing them with the knowledge to maximize the benefits of the solutions. 

Stay Current:  

  • Stay up to date with industry trends and emerging technologies, ensuring that you are well-informed about the latest advances in security and technology systems. 

Collaboration:  

  • Work closely with cross-functional teams, including sales, project management, and customer support, to deliver integrated solutions that exceed client expectations. 

Other Duties: Other duties assigned within reason of current role previously specified. 

Qualifications

  • High School or GED diploma required. Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Relevant certifications are a plus. 

  • Certifications INST 3 or SRV 3 

  • Software programming hardware proficiency is strongly preferred in Lenel S2, Bosch VMS, Bosch IDS, DMP, Milestone, CCure 9000, Genetec

  • 2 to 5 years of experience managing up to 10 concurrent projects and installer crews. 

  • Minimum of 2- 5 years’ experience with Access Control, Physical Security, Intrusion Detection and Video Management Systems.

    2 to 5 years of experience in projects less than 50K per job, system integration, preferably in the security or technology sector. 

  • Proficiency in programming languages, network protocols, and software applications related to system integration. 

  • Strong problem-solving skills and the ability to work well under pressure. 

  • Exceptional communication and interpersonal skills. 

  • Willingness to travel extensively, including international travel, to client sites. Must have passport or ability to obtain one. 

Requirements:

  • United States Citizenship 

  • Active Driver’s License 

  • The job may require lifting objects weighing between 25 - 50 pounds. Accommodations can be provided upon request to enable individuals with disabilities to perform the essential functions. 

  • Security Clearances: This position requires a secret security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance. 

Additional Information

Salary range $125K-$140K

CF is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.


CF is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Convergint Technologies offers many job opportunities outside of the U.S. which can be found through our employment website at uscareers.convergint.com/careers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Convergint will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Average salary estimate

$132500 / YEARLY (est.)
min
max
$125000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Integrations Engineer, Convergint Federal Solutions

Are you ready to take your career to the next level? Join the Convergint Federal team as an Integrations Engineer I and become an integral part of our commitment to providing cutting-edge technology solutions for the U.S. Federal Government. Located in Columbia, MD, we are known for our innovative approach to physical security systems and are excited to welcome a new member who shares our passion for excellence. In this role, you’ll collaborate with a dynamic group of professionals to design, deploy, and maintain integrated security systems that protect critical assets. You’ll be involved in everything from working closely with clients and project managers to integrate advanced technology, to troubleshooting complex systems onsite. Your ability to communicate clearly and effectively will be key as you educate clients on their system operations and build strong relationships across cross-functional teams. We value personal integrity, accountability, and a commitment to service, so if you enjoy a fun, collaborative environment where you can thrive and grow, you’ll fit right in! Keep up with the latest industry trends and feel empowered to bring fresh ideas to the table. Plus, you’ll have the chance to travel nationally and internationally, giving you opportunities to work directly with clients and see your solutions in action. If you’re ready to embrace a challenging yet rewarding career, become a part of Convergint Federal, where your skills and dedication will truly make a difference!

Frequently Asked Questions (FAQs) for Integrations Engineer Role at Convergint Federal Solutions
What are the key responsibilities of the Integrations Engineer I at Convergint Federal?

At Convergint Federal, the Integrations Engineer I is crucial for seamlessly integrating security systems. Key responsibilities include collaborating with clients to design and implement solutions, troubleshooting technical issues, creating documentation, performing quality assurance testing, and providing training to clients. This role also includes global travel, where you'll oversee integration projects and ensure client satisfaction.

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What qualifications are needed to apply for the Integrations Engineer I position at Convergint Federal?

To be considered for the Integrations Engineer I position at Convergint Federal, candidates require a high school diploma or GED, with a bachelor's degree in fields like Computer Science or Electrical Engineering preferred. Experience in access control, intrusion detection, and video management systems is crucial, along with proficiency in programming languages and network protocols. Relevant certifications and a minimum of 2-5 years of project experience will enhance your application.

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Does the Integrations Engineer I position at Convergint Federal require travel?

Yes, the Integrations Engineer I role at Convergint Federal involves traveling extensively, estimated at about 50% of the time. This travel may include national and international trips to client sites to oversee integration projects and provide technical expertise, making it a unique opportunity to engage with clients directly.

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What kind of systems will the Integrations Engineer I work with at Convergint Federal?

As an Integrations Engineer I at Convergint Federal, you’ll work with advanced security systems which include access control measures, video surveillance systems, alarm systems, and other integrated technology solutions. You'll play a key role in ensuring these systems function harmoniously to meet clients' security needs effectively.

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What is the salary range for the Integrations Engineer I role at Convergint Federal?

The salary range for the Integrations Engineer I role at Convergint Federal is between $125K and $140K. Along with a competitive salary, the company offers various opportunities for growth and development, making it an attractive option for the right candidate.

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Common Interview Questions for Integrations Engineer
Can you describe a challenging integration project you've managed?

When answering this question, highlight a specific project where you encountered significant obstacles. Describe your role, the challenges faced, and how you worked collaboratively with your team to overcome those challenges while ensuring project success.

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What troubleshooting steps do you take when a system doesn’t perform as expected?

Discuss your systematic approach to troubleshooting. Start by gathering information, analyzing the issue, and checking documentation for configuration details. Explain how you prioritize tasks and collaborate with team members to resolve complex problems swiftly.

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How do you ensure effective communication with non-technical clients?

Emphasize the importance of clear and concise language. Mention techniques such as using analogies, providing visual aids, and actively listening to understand their needs, which will ultimately foster strong relationships and build trust.

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What programming languages and tools are you familiar with that are relevant to this role?

Be specific about tools and languages you have experience in, such as Lenel S2, Bosch VMS, or others mentioned in the job description. Discuss how you’ve used these tools in previous projects to enhance system integrations.

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Have you ever trained others on system operations? How did you approach it?

Talk about your previous experience training clients or colleagues. Highlight your method of breaking down complex information into manageable parts and your ability to engage learners through interactive sessions and hands-on practice.

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What’s your understanding of the importance of documentation in integration projects?

Discuss how detailed documentation helps maintain clarity throughout a project. Explain that it serves both as a guide for technicians during installation and as a resource for future troubleshooting and maintenance.

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How do you stay up to date with the latest trends in security technology?

Explain your proactive approach to continuous learning. Mention subscribing to industry publications, attending workshops, or being an active member of professional organizations to keep your knowledge current.

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Why do you want to work for Convergint Federal as an Integrations Engineer I?

Express your admiration for Convergint Federal’s commitment to innovation and customer service. Discuss how the company’s values align with your professional goals and how you are eager to contribute to meaningful projects that impact national security.

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Can you describe your project management experience?

Highlight any formal project management experience you have, and discuss how you prioritize tasks, manage timelines, and coordinate with various stakeholders. Mention specific methodologies you used, such as Agile or Waterfall.

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What makes you a good fit for the Integrations Engineer I role at Convergint Federal?

Reiterate your relevant experience and skills. Talk about your technical expertise and soft skills like communication and problem-solving, explaining how these attributes will contribute to the success of your role and the greater mission of Convergint Federal.

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Convergint Technologies was founded in 2001 and is headquartered in Schaumburg, Illinois, with facilities located around the world. The company offers a wide variety of services, including electronic and physical security, communications, healthca...

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Full-time, on-site
DATE POSTED
December 12, 2024

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