Sr. Desktop Engineer

As a Senior Desktop Engineer at Applied Systems, your key responsibilities include managing and maintaining both MacOS and Windows devices, focusing on project delivery as well as support functions. You will handle application packaging, secure operating systems, and automate processes using scripting languages such as Bash, Python, and PowerShell. Additionally, it's important to analyze data and logs for system performance improvements and collaborate with IT and security teams to maintain compliance.

To excel as a Senior Desktop Engineer at Applied Systems, you should have expert knowledge of managing MacOS devices, particularly with tools like Jamf or Kandji. Proficiency in Intune, application packaging, and securing operating systems is essential. Additionally, strong skills in scripting using Bash, Python, PowerShell, and familiarity with version control systems like GitLab are highly valued. Experience managing a large number of endpoints in a medium to large enterprise setting is also crucial.

A Senior Desktop Engineer at Applied Systems should be proficient in scripting with languages such as Bash, Python, and PowerShell. These skills will aid in automating various functions and tuning system performance effectively, allowing for a more streamlined operation in managing the company’s desktop environments.

At Applied Systems, we regard diversity and inclusion as essential elements of our culture. We actively seek to recruit and promote individuals from all backgrounds, including military personnel and those without tech degrees. Our inclusive environment not only fosters a sense of belonging but propels innovative thinking and solutions within the team, making you feel valued and empowered.

A Senior Desktop Engineer at Applied Systems can look forward to a comprehensive benefits package, which includes medical, dental, and vision coverage, health and wellness days, vacation time, and even a bonus day for your birthday. Beyond financial benefits, our culture is centered around providing a supportive environment that recognizes the importance of work-life balance and personal well-being.

When answering this question, highlight specific instances where you have managed MacOS devices, discussing tools like Jamf or Kandji that you have utilized. Mention the size of the fleet, any challenges you faced, and how you ensured optimal performance and security in your management approach.

To answer effectively, talk about your systematic approach to troubleshooting: identifying the issue, researching potential solutions, and testing them. Provide examples of past troubleshooting experiences where you successfully resolved complex problems, demonstrating your analytical skills and persistence.

Discuss your experience with Bash, Python, and PowerShell, giving examples of how you have implemented scripts for automation and system tuning. This showcases your technical prowess and how it has contributed positively to your team’s efficiency.

When discussing compliance, explain your understanding of security policies and how you apply best practices in your work. Mention specific experiences where you have collaborated with security teams, utilized security tools, and ensured standards were met in your past roles.

Highlight your hands-on experience with different packaging tools and processes, representing your approach to ensuring applications are secure and ready for deployment. Specific examples of successful packaging projects can reinforce your answer.

Share a detailed story about a significant project, including your responsibilities at each stage—from conception to delivery. Focus on the challenges you overcame, the teamwork involved, and any innovative solutions you implemented that had a lasting impact.

Describe your experience using data analysis tools to measure performance metrics. Talk about a specific instance where your findings led to meaningful changes or optimizations in system performance, showcasing your analytical skills.

Explain your understanding of change management principles and how you've applied these principles in past roles to ensure smooth transitions with minimal disruption. Providing a framework can demonstrate your knowledge and organizational skills.

Evaluate your experience with Intune, explaining specific scenarios where you have deployed or managed devices via this platform. Providing tangible outcomes from your experience will strengthen your response.

Share your passion for technology and lifelong learning. Discuss your methods for staying updated, such as attending workshops, participating in forums, or engaging with professional groups, showcasing your commitment to personal and professional development.