Aquablation Clinical Manager - East

PROCEPT BioRobotics is a surgical robotics company enabling better patient care by developing transformative solutions in urology. With an initial focus on BPH, the company’s AQUABEAM® Robotic System delivering Aquablation therapy, is the first FDA-cleared, automated surgical robot for the treatment of lower urinary tract symptoms (LUTS) due to benign prostatic hyperplasia (BPH). Aquablation therapy combines real-time, multi-dimensional imaging, automated robotics and heat-free waterjet ablation for targeted, controlled, and immediate removal of prostate tissue. Aquablation therapy offers predictable and reproducible outcomes, independent of prostate anatomy, prostate size or surgeon experience.

SUMMARY
Reporting to the Director of Sales (Aquablation Therapy), the Aquablation Clinical Manager (ACM) will be responsible for leading a team of Associate Clinical Representatives (ACR) and Clinical Specialists (CS). As the ACM, you are responsible for coaching and developing the team to include but not limited to: clinical acumen thus ensuring proficiency in solo case coverage, business acumen to include a sound understanding of the business including the hospitals and surgeons alike. This team of ACR’s and CS’s will provide technical and clinical support for the AQUABEAM Robotic System and provide surgeon and staff training. The major responsibility of the ACM is to lead and direct the clinical team to ensure case coverage throughout the respective Region covered. Responsibilities to support covered cases may go beyond assigned geography. This position plays a critical role in building and developing the clinical team. It is the expectation of this role that the ACM demonstrates a consistent ability to collaborate with all leaders of the business to include the Aquablation Sales Managers (ASM) and Capital Sales Managers (CSM).

CORE RESPONSIBILITIES (Other duties may be required as assigned)

• Hire, train and develop ACR’s and CS’s.
• Direct and lead the training and education process within the Procept install base.
• Manage the schedules of the clinical team to ensure the training of new surgeons have full support for all case coverage and program launches.
• Lead new system installation process by ensuring strong collaboration with the ASM and CSM alike.
• Manage respective clinical team to execute program launches to include; Certification trainings, new surgeon training, and retraining when necessary to meet the quarterly procedure target for the organization. Build clinical and administrative support through technical presentations, executive meetings, and marketing events.
• Adhere to monthly reports analyzing business performance.
• Develop key relationships in targeted accounts.
• Coordinate with marketing to support KOL during Market Development Events.
• Foster the development of key opinion leaders to create strong corporate relationship.
• Provide updates to management regarding competition, product use, clinical updates, reimbursement, and other important business metrics.
• Conduct regular field visits with both the ACR’s and CS’s sales representatives to assist in sales execution and to ensure alignment with clinical activities to also include professional development of the team.
• Demonstrate consistent collaboration and strategic planning with the ASM’s and CSM’s, thus ensuring we are meeting the needs of all customers.
• Adhere to performance management disciplines of weekly 1:1 calls, weekly/bi-weekly team calls, quarterly field rides with written Field Coaching Report follow up sent to the employee with cc to DOS, bi-annual team meetings, annual performance reviews.
• Participate as an integral member of the management team that develops, delivers, and improves programs and training events.
• Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies.
• Maintain a professional and credible image with customers and teammates.
• Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements.
• Manage travel and expenses per approved budget.
• Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
• Understand and adhere to the PROCEPT BioRobotics EHS policy

QUALIFICATIONS (Education, Experience, Certifications)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree – four-year degree from accredited reputable institution
• Start-up company experience selling disruptive technology
• A minimum of 2 years with leadership experience or like management of people to include training peers as a field sales trainer and/or mentoring individuals.
• Must have proven track record of participation leading/teaching at organizational meetings. Prior people management experience is preferred, however extensive documented mentoring by experienced manager would be recommended. High level of technical/clinical product knowledge with demonstrated ability to clinically cover cases and launch programs and coach others to do such.
• Ability to manage multiple tasks
• Strong organizational and communication skills
• Excellent communication skills and the ability to work as a cross functional team member is required
• Excellent presentation (platform) skills are required
• Proven ability to be a self-starter and goal oriented is required
• Excellent interpersonal, written, and oral communication skills are required
• Must thrive in complex environment and be able to multi-task and prioritize
• Strong local relationships within the healthcare community in specified geographic area
• Leadership skills as demonstrated through past professional performance in the medical device arena, and involvement in sports, professional clubs, or associations
• Ability to travel upwards to 75%

SUPERVISORY RESPONSIBILITIES (If Applicable)
Manage ACR’s and CS’s in designated area. Directly supervises clinical employees in the Sales department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• To perform this duty the employee must have the ability to sit or stand at and operate a computer terminal and walk or travel safely within the facility. The employee may occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

• While performing the duties of this job, the employee regularly works in an office environment.
• The employee might occasionally be exposed to clinical operating rooms, for which proper personal protection equipment will be assigned and worn.
• COVID-I9 VACCINE REQUIREMENT: All PROCEPT BioRobotics employees must be vaccinated against the COVID-19 virus. The company will follow an accommodation process for medical or religious exemptions.
  

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