Social Media Strategist

Our financial client is seeking a Social Media Strategist to join them onsite in Vienna, VA (Hybrid 3 days a week).You will assist with the execution and maintaining of the organization’s enterprise-wide social presence, including: platform strategies and business cases for new platforms; content strategies that enhance the brand on all social media platforms (such as Facebook, Twitter, Instagram, YouTube, Pinterest, and LinkedIn); social governance and policy; the paid social advertising program; employer brand and talent acquisition strategies; the employee advocacy program; social intelligence, listening, and reporting: and reputation management on review sites.Contribute to the planning, development and implementation of a long-term strategic plan that supports enterprise strategies, the corporate marketing plan, and brand.Provide input for campaign strategies and performance metrics that promote optimal visibility for the brand and maximum engagement with the social community.Support in managing and implementing external and internal social media campaigns and communications. Assist in managing ongoing relationships with social media platform representatives, key vendors, and agencies.Serve as a social media subject matter expert and provide leadership to management on social media best practices. Works on assignments requiring considerable judgement and initiative, collaborating with senior strategists and leaders.Responsibilities:Support the implementation and ongoing maintenance of a multi-year strategic plan to maximize the brands awareness on social media platforms and ensure alignment with enterprise and department strategiesAssist in ensuring governance policy for all social media platforms is followed and adheres to the rules of engagementContribute input for the corporate social policy and eLearning module to provide guidance for team members, leaders, and stakeholders on appropriate social media useSupport the implementation of the paid social advertising program and future marketing strategies aligned with industry peersSupport social engagement programs to encourage positive member and prospect interactions, user-generated content (UGC), and testimonialsParticipate in developing strategies for establishing new social media platforms or using new platform features (Stories, livestreaming, platform takeovers, etc.)Participate in social media campaign plans and editorial calendars, gather insights on performance and effectiveness against corporate goals and department objectives, and assist in presenting actionable learnings to executive leadersSupport strategic development and implementation of social media campaigns to leverage product and service offerings to create new buying opportunities for members on all social media platformsContribute input for and assist in maintaining the paid social advertising budget, platform budgets, and vendor budgets in support of socialParticipate in identifying existing and emerging challenges to define, develop, and execute effective strategies to resolve and support needs, opportunities, and solutionsSupport and participate in a matrix of decision making and ensure integration of business and marketing strategic plans for all social media platformsCollaborate with multiple communication partners (internal and external) to ensure alignment of strategies and tactics, and the development and performance of the analytics and metrics frameworkProvide support in operationalizing social data across the organization to identify and recommend decisions, inform and implement new strategies, and improve processesBuild and maintain partnerships with key business unit stakeholders and senior managementParticipate in collaborating with third-party vendors (e.g., social media management system, URL shortener, UGC platform, employee advocacy tool, etc.); coordinate with Procurement, ETS, and InfoSec to regularly review vendors for efficiency and value; initiate requests for proposal (RFPs)Assist in developing and presenting recommendations to ensure and/or improve favorable member experience to include appropriate tone, sentiment, and accurate messagingBring external perspective and ideas from relevant sources, and stay current with technology, government/policy impacts, industry best practices, and up-to-date competitive insightsContribute to and implement social media compliance and security programs to meet corporate policies and requirements of the Consumer Financial Protection Bureau (CFPB), NCUA, and other regulatory agenciesContribute complex input to division leadership for General Counsel, Compliance, Internal Audit, and other business unit responses to confidential/sensitive inquiries from regulatory agenciesIdentify and report social media complaint trends and high priority escalationsPerform other duties as assignedQualifications and Education Requirements:Bachelor’s Degree in a related field such as Marketing, Communications, Public Relations, or the equivalent combination of training, education, and experienceWorking knowledge of social media platforms, review sites, and emerging mediaWorking experience in developing and managing large corporate social media campaigns and related budgetsEffective skill with social media management systems (SMMS), employee advocacy tools, and paid social advertising platformsWorking knowledge of marketing principles such as branding, promotions, production, communications, direct marketing, product life cycles, and business strategiesWorking knowledge of strategic planning/project management for marketing, advertising, or corporate communicationsExposure to thought leadership, initiative-taking, decision-making, and creativity solving business problemsExperience in presenting findings, research, analysis, conclusions, alternatives, and information clearly and conciselyExposure in working with cross-functional, multi-dimensional teams and projects of the highest complexity, business risk, and with significant impactExperience managing multiple priorities independently and/or in a team environment to achieve goalsEffective verbal and written communication skillsEffective organizational, planning and time management skillsFamiliarity with media operations, specialized publications, and editorial practicesEffective skill in building strategic and execution-focused plans and alliances with partner leadershipEffective analytical skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships staff, management, vendors, and members diplomatically and tactfullyDesired Qualifications and Education:Master’s Degree in a related field such as Marketing, Communications, Public Relations, or the equivalent combination of training, education, and experienceFamiliar with regulatory and financial regulations and compliance protocolThe target hiring compensation range for this role is $40.64 to $45.15 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.About Aquent Talent:Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.