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Marketing Strategy & Operations Manager

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About Arbitrum Foundation

The Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum’s security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.

At the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.

Your Role

The Arbitrum Foundation marketing team is seeking a Marketing Strategy & Operations Manager, who will play a pivotal role in driving the growth and adoption of the Arbitrum ecosystem. Assisting the Head of Marketing, you will be responsible for developing and executing comprehensive marketing strategies, overseeing operational processes, and collaborating with cross-functional teams to achieve key business objectives. This role requires a strategic thinker with a strong understanding of Web3 industry trends, blockchain technology, a passion for driving innovation and drive to learn new skillsets.

Your Responsibilities

Develop and implement go-to-market strategies with cross-functional teams of community managers and other marketing subject matter experts to drive the adoption of Arbitrum tech stack and Stylus as well as engagement on key initiatives.
Conduct analysis to identify target audiences, trends, and opportunities.
Oversee the planning, execution, and measurement of marketing campaigns across various channels (social media, email, content marketing, paid advertising, etc.).
Track and analyze campaign performance metrics to optimize strategies and maximize ROI.
Streamline marketing processes and workflows to improve efficiency and effectiveness.
Manage marketing budgets and resources to ensure optimal allocation and utilization.
Oversee the implementation of marketing technologies and tools.
Monitor industry trends and best practices to inform the entire organization and help stay ahead of the curve.
Ensure timeline reporting of campaign results and learnings to the leadership and cross-functional teams.
Work closely with product, dev rel and business development teams to ensure alignment and integration of marketing efforts.
Collaborate with external agencies and partners to execute marketing initiatives.
Track the performance of various community engagement programs such as the Ambassador Program, and KOL marketing and readjust the resource allocation based on their performance.

What You'll Need

7+ years of experience in marketing strategy and operations, preferably in a technology or blockchain-related industry.
Strong understanding of Web3, blockchain technology, and the cryptocurrency ecosystem.
Proven track record of developing and executing successful marketing campaigns.
Experience with marketing analytics and measurement tools.
Excellent communication and interpersonal skills.
Strong project management and organizational skills.
Ability to work independently and as part of a team.
Passion for the future of blockchain technology and the Arbitrum ecosystem.

Nice to Have

Experience working with decentralized autonomous organizations (DAOs) or blockchain projects.
Experience with content marketing and SEO.
Familiarity with marketing automation and measurement tools.

Arbitrum Foundation Perks

The Arbitrum Foundation's benefits program is designed to prioritize the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:

- Remote first global workforce

- Industry-leading healthcare insurance

- Home office set-up allowance

- Wellbeing allowance

- Growth / continuing education allowance

- Flexible time off

- Company-issued laptop

The Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.

Learn More about The Arbitrum Foundation

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What You Should Know About Marketing Strategy & Operations Manager, Arbitrum Foundation

Join the Arbitrum Foundation as a Marketing Strategy & Operations Manager and play an integral role in advancing the adoption of our innovative blockchain technology. Based in the stunning Cayman Islands, this is more than just a job—it's a chance to be part of a pioneering team that's scaling Ethereum through cutting-edge solutions like Arbitrum One. You'll assist the Head of Marketing in crafting and executing comprehensive marketing strategies that enhance community engagement and drive the wider use of the Arbitrum tech stack. If you're a strategic thinker with a strong grasp of Web3 trends and a passion for blockchain technology, this role is designed for you. Your responsibilities will include overseeing marketing campaigns across diverse channels, analyzing performance metrics to maximize ROI, managing budgets, and streamlining operational processes. Collaboration is key, so you'll work closely with product teams and engage with external partners to ensure that marketing initiatives align with business goals. At the Arbitrum Foundation, we value diversity and innovation, providing a supportive environment for you to grow into a leading expert in this dynamic field while enjoying comprehensive benefits designed for your well-being. Join us in shaping the future of the Ethereum ecosystem and making a lasting impact in the wild world of decentralized finance. We can't wait to see what you'll bring to our team!

Frequently Asked Questions (FAQs) for Marketing Strategy & Operations Manager Role at Arbitrum Foundation

What skills are essential for the Marketing Strategy & Operations Manager at Arbitrum Foundation?

To excel as a Marketing Strategy & Operations Manager at the Arbitrum Foundation, you'll need over 7 years of marketing experience, particularly in technology or blockchain settings. A strong understanding of Web3, blockchain technology, and proven success in executing marketing campaigns are critical. Excellent communication skills, project management expertise, and the ability to analyze data and optimize strategies will also be essential.