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Major Duties and Responsibilities
This position performs administrative and technical duties in support of the technical training and instructional development functions of the government.
• Assist with creating training schedules for the organization, track and create reports on outcomes of all training, and maintain training records.
• Assist with training employees on performance reviews and use the best training methods for a specific purpose or audience.• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.• Support and inform on updates of available features to the NeoGov LMS Administrator.• Market company training opportunities to employees and provide information on benefits to encourage participation.• Inform employees on scheduled training and track their progress.• Recommend training materials and methods, order and maintain in-house training equipment and facilities, and manage the budget set for training.• Coordinate virtual and in-person training sessions and meetings that relate to training.• Conduct general bookkeeping, credit card reconciliations, invoicing, and generating monthly financial reports.• Manage phone calls and correspondence (e-mail, letters, packages, etc.).• Track inventory of office supplies and place orders when necessary.• Assist with tracking all annual in-service training for current employees on at least a monthly basis (Performance review and Prevention of Harassment).• May develop training classes at the request of leadership with the assistance of the appropriate department to meet the needs of the facility.• May assist in updating and maintaining employee training information for the Leadership Development Program and ensure training records are filed properly and timely.• Assist in managing and coordinating all Learning Center activities including scheduling training courses, reserving rooms for meetings, working with outside agencies and corresponding with departments.• Works on a team to produce programs that are satisfactory to all relevant parties and the organization.• Perform other related duties as assigned.Knowledge, Skills and Abilities• Knowledge of the principles of instructional design.• Knowledge of adult learning theory and techniques.• Knowledge of e-learning and computer-based training development.• Knowledge of e-learning concepts and architecture.• Knowledge of database technology, programming logic, and network principles.• Skill in the development and implementation of learning opportunities and environments.• Skill in problem solving and decision-making.• Skill in the use of personal computers and job-related software, including classroom management software and advanced Microsoft Office skills. Microsoft Certification is required.• Skill in oral and written communication.Minimum Educational and Training RequirementsBachelor’s Degree in Human Resources, Business Administration or related field is required. Sufficient experience to understand the basic principles relevant to the major duties of the position, having had a similar position for one to two years.Physical RequirementsThe work is typically performed while sitting at a desk or table. The employee occasionally lifts light and heavy objects. Additionally, the following physical abilities are required:• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.• Feeling – perceiving attributes of objects by touch with skin, fingertips.• Handling – picking, holding, or working with whole hand.• Hearing 1 – perceiving sounds at normal speaking levels, receive information.• Hearing 2 – receive detailed information, make discrimination in sound.• Kneeling – bending legs at knee to come to rest at knees.• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.• Manual Dexterity – picking, pinching, typing, working with fingers rather than hand.• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.• Reaching – extending hands or arms in any direction.• Repetitive Motion – substantial movements of wrists, hands, fingers.• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.• Standing – for sustained periods of time.• Talking 1- expressing ideas by spoken word.• Talking 2 – shouting to be heard above ambient noise.• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.• Visual Acuity 2 - color, depth perception, field of vision.• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.• Walking - on foot to accomplish tasks, long distances, or site to site.The work is typically performed in an office, library, or computer.